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 Positive Options Limited: 0178 256 5102  CPI: 0161 929 9777
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About CPI
Click to view staff describe their unique connections to CPI.

 

CPI — Educating, Empowering, and Enriching
CPI is an international training organisation committed to best practices and safe behaviour management methods that focus on prevention. Through a variety of specialised offerings and innovative resources, CPI educates and empowers professionals to create safe and respectful work environments. This enables professionals to enrich not only their own lives, but also the lives of the individuals they serve.

 

The cornerstone of CPI is the Nonviolent Crisis InterventionSM programme, which is considered the worldwide standard for crisis prevention and intervention training. With a core philosophy of providing for the Care, Welfare, Safety, and SecuritySM of everyone involved in a crisis situation, the programme’s proven strategies give human service providers and educators the skills to safely and effectively respond to anxious, hostile, or violent behaviour whilst balancing the responsibilities of care.

 

In response to business demands for adaptable solutions to manage potentially disruptive or even dangerous situations, CPI developed the Prepare Training® programme. The strategies taught in this programme have been effective in reducing the frequency and severity of these situations, increasing employee confidence and morale, and fostering a culture of CPI Respect, Service, and Safety at Work®.

 

Focused on achieving positive outcomes, Dementia Care Specialists training empowers therapists and care partners to work cohesively to deliver quality dementia care based on an individual’s best ability to function. This unique training allows facilities to deliver a higher standard of care and improve function, safety, and quality of life for individuals with Alzheimer’s disease and related dementias (ADRD). 

 

Positive Options, a UK-based training and consultancy organisation, joined the CPI family in 2010. With a philosophy and training practices that are entrenched in person-centred thinking, action, and excellence, Positive Options provides a range of organisational solutions, including physical and non-physical interventions, to meet the challenges of serving people who express themselves through aggressive and sometimes violent behaviours.

 

Throughout the UK and parts of Europe, Positive Options is considered the home of Management of Actual or Potential Aggression (MAPA®) physical interventions, and in addition to providing training direct to staff, licenses professionals to become MAPA® trainers in the workplace. MAPA® is a nationally recognised and trusted curricular that is fully accredited by the British Institute of Learning Disabilities (BILD) under its Physical Interventions Accreditation Scheme. Positive Options’ other programme offerings include CH-3SM Skills for Clinical Holding, Promoting Positive Behaviour in a Person-Centred Way (PPBSM), and Supported Decision Making Through Person-Centred Risk Management (SDMSM).


 
History of Caring
CPI was established in 1980 for human service professionals to address the need for training in safe, respectful, non-invasive methods for managing disruptive and assaultive behaviour in a way that is compatible with staff's duty to provide the best possible care.
 
Developed during the 1970s, Nonviolent Crisis InterventionSM training provided a balance in behaviour management that was unique at that time. The company co-founders' human service experience and backgrounds in kinesics, physiology, and communication contributed to the development of an innovative, holistic system for defusing escalating behaviour.
 
Understanding effective communication and human physiology during aggressive moments, as well as the core philosophy of maintaining Care, Welfare, Safety, and SecuritySM, provides the training’s solid foundation. Since the company's inception, and now in its fourth decade, CPI remains on the forefront of critical issues and best practices in behaviour management.
 
Since 1980, more than six million human service professionals around the world have participated in CPI training programmes to learn proven strategies for safely resolving situations when confronted by anxious, hostile, or violent behaviour, whilst protecting the therapeutic relationships with those in their care.
 
Ongoing Commitment
For more than 30 years, CPI has been dedicated to creating crisis prevention and intervention training and resources to support the work of human service professionals and those they serve. CPI is committed to continuing its research, support, and delivery of the highest quality behaviour management training and resources and to serving as an essential agent in helping professionals and the individuals in their care.  

 

 
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