CPI program developer and Global Professional Instructor Susan Keith presented the six-hour Nonviolent Crisis Intervention® seminar at the 19th annual School Transportation News (STN) Expo in Reno, NV on July 21.
The Nonviolent Crisis Intervention® One-Day Introductory Seminar focuses on prevention and instructs pupil transporters and other human services personnel on defusing violent or potentially violent behavior. It centers on the philosophy of taking a holistic approach to crisis intervention and ensuring the Care, Welfare, Safety, and SecuritySM of each person involved in a crisis—including students, staff, and bystanders.
School bus drivers, transportation personnel, and other human services professionals learned how to:
- Recognize warning signs of potentially dangerous behavior.
- Identify the early stages of crisis situations.
- Use nonverbal techniques to prevent and de-escalate acting-out behavior.
- Cope with fear and anxiety.
- Use CPI’s Personal Safety TechniquesSM to safely remove themselves and others from dangerous behaviors such as kicking, biting, and pulling hair.
The techniques presented focused on situations involving student transporters and students, but they can be applied to situations in which any human services provider is confronted with challenging behavior. Staff benefit from increased safety, stress relief, and improved morale.