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Home > Blogs > CPI Executive Blog > December 2011 > Workplace Violence Isn’t Part of the Job for Emergency Nurses

Workplace Violence Isn’t Part of the Job for Emergency Nurses

Tony Jace 12.06.2011 | 4 comments

Workplace Violence Isn’t Part of the Job for Emergency Nurses

In November, the Emergency Nurses Association (ENA) released its Emergency Department Violence Surveillance Study, based upon responses to a survey by emergency room nurses that are members of the association.


According to the executive summary of the report, 900 deaths and 1.7 million assaults are attributed to workplace violence in the US each year, but these are just the reported cases. Of course, the actual number of violent incidents isn’t really known, which is a terrifying thought.


As one might expect, the number of these violent incidents is higher in environments where tension and emotions run high, especially in a place like a hospital emergency room. The ENA is aware of this increased threat, and uses the results of this study to track violence against emergency room nurses, as well as how the incidents are responded to.


In this study, the ENA wanted to track specific aspects of violence toward emergency room nurses, including how many of incidents are not being reported, how nurses are expected to report such incidents, how facilities are responding to these incidents, as well as trends in violence against nurses.
 

Some of the statistics the report revealed may surprise you. For example, 55% of emergency room nurses experienced physical violence and verbal abuse during a week-long period in which they worked an average of 37 hours per week. In addition, most of the nurses who experienced these assaults did not file  reports.


 

Read more about workplace violence prevention training on our Knowledge Base page.

What may not surprise you is the fact that if the facility had a workplace violence reporting policy in place, the levels of physical violence and verbal abuse were lower. Also, nurses who reported that their facility management was dedicated to workplace violence prevention were less likely to experience violence. What this shows is that facilities that experience high levels of violence need to take action to decrease these levels, by developing reporting procedures and making violence prevention a priority. These simple steps could work wonders for the safety and well-being of their employees.

 


In the report, the ENA acknowledges that further research is needed in order to determine the full extent of workplace violence against emergency room nurses, and states that it will continue to collect data in order to address this issue.


Do you work in an emergency room setting? If so, has your workplace taken steps in order to limit the number of violent incidents and make your facility a safer place? Please share your thoughts in the Comments section below.


For more information, read the Emergency Department Violence Surveillance Study in its entirety [PDF].

 



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Comments
Tony Jace 12/15/2011 2:59:09 PM | Report abuse
Karin, that's excellent news about the incredible benefits you've achieved-- a consistent theme we get out of all of our trainings events is the sense of confidence in the staff-- hope you all can look at our new 'Trauma Informed Care' program to further train your staff!

Karin Fritts 12/15/2011 5:59:48 AM | Report abuse
I have and still training our ER Nurses, ancillary staff, Residents and Attendings in CPI. The training has ben a great benefit in that those that are trained feel better prepared and confident to intervene early and thereby preventing situations from escalating into behavioral problems. We have zero tolerance for violence and with NCI, the staff feel the ER has become a safer place to work.

Tony Jace 12/7/2011 9:43:47 AM | Report abuse
Steve, fantastic work! We at CPI love to hear these testimonials and thank you for sharing the passion to make all workplaces greater in Care, Welfare, Safety and Security!

Steve Sifton 12/6/2011 5:05:51 PM | Report abuse
We have trained all 180 Emergency Dept employees in NCI.The incidence of acting out individuals has dramatically decreased since instituting this training 6 years ago.

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