Paul Broad, a nurse at the University Hospital of North Staffordshire (UHNS) in the United Kingdom and a Licensed MAPA® Trainer, has won praise and an award nomination for helping to reduce patient anxiety as well as aggression and violence toward other patients and hospital staff in an acute elderly care setting.
A 32-year veteran of the nursing profession, Paul co-facilitates Management of Actual or Potential Aggression (MAPA®) training programs at UHNS for all staff members who work across a range of care settings for people of all ages. Staff have learned to manage conflict early and to prevent problem behaviors from occurring, which has led to a significant decrease in violence and aggression at UHNS, specifically in elderly care wards.
MAPA® training, a specialized offering of CPI, is entrenched in a philosophy of person-centered thinking, action, and excellence. The MAPA® program focuses on prevention and incorporates a range of safe and respectful physical interventions, which include a suite of disengagement and safe holding techniques designed to enhance safety for patients and staff.
The course is a nationally recognized and trusted curriculum that is accredited by the British Institute of Learning Disabilities (BILD) under its Physical Interventions Accreditation Scheme, and is designed to help organizations meet the challenges of serving people who express themselves through aggressive and sometimes violent behavior.
As a result of his training initiatives, Paul has been nominated in The Sentinel's Our Heroes awards in the National Health Service (NHS) category.
"In a perfect world, everyone would have [MAPA®] training," Paul says. Learn more about the positive outcomes he has helped achieve at UHNS.