Develop the essential skills of an effective mediator. This DVD focuses on the skills necessary to mediate conflicts between others. The program demonstrates an effective mediation process that staff can confidently apply when it becomes necessary to help resolve conflicts among anyone in your school.

This program enables staff to:

• Identify when a mediator might be necessary.
• Recognize different third-party intervention styles.
• Learn a three-step process for mediating conflicts.
• Enforce the ground rules for a mediation session.

20 minutes. Includes 10 Participant Workbooks and Leader's Guide. CEUs may be available.

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