Crisis situations occur when an individual loses control. When this happens, it is extremely important that staff members remain in control in order to contain the crisis, and hopefully, prevent harm to the individuals involved. This program shows you the essential elements for creating a Crisis Response Team within your facility. It explains and demonstrates the components that make up a successful team and helps you to integrate the team approach into your violence response procedures.

Here's what else you'll learn from this essential training program:

• How to develop productive rapport within your team.
• How team "synergy" works to bring potentially dangerous situations quickly under control.
• Who should be the team leader and when that individual should "pass the baton."
• Debriefing strategies your team can learn for "getting back to normal" after the incident.
• How a crisis response team can help if litigation occurs as a result of an intervention.

20 minutes. Includes 10 Participant Workbooks and Leader's Guide. CEUs may be available.

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