Individuals who cannot speak—or have very limited verbal skills—pose a number of challenges for staff members. Misunderstanding and frustration are common and sometimes lead to crisis incidents in which the lack of communication results in a potentially explosive situation.

This program focuses on preventing much of the agitated and even aggressive behavior exhibited by nonverbal individuals. You'll learn to utilize alternative ways to communicate and understand that many nonverbal individuals can comprehend much more than they are able to express.

25 minutes. Includes 10 Participant Workbooks and Leader's Guide. CEUs may be available.

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