Attempting to set limits with resistive individuals may try your patience and your professionalism. You may find yourself reacting by becoming angry yourself—a response that usually makes a bad situation worse. This DVD gives you valuable tools that will help you manage your anger in a productive way.

Learn about:

• The role anger plays in escalating or de-escalating a possible crisis.
• Healthy ways to manage your own anger.
• Productive ways to express anger.

16 minutes. Includes 10 Participant Workbooks and one Leader's Guide.

To preview this DVD, click the Play button on the player below.