Authored by: Kim Warchol, OTR/L
Introduction As a trainer and consultant I have the very good fortune to work with clinicians to teach them how to discover best abilities and promote quality of life (QOL) in a person with dementia. I often take the interdisciplinary team through a process of discovery that they are quite unaccustomed to but they take to it like a fish in water. I believe it is my Occupational Therapy training that has taught me to look at a client from the perspective of how I can help the person to become healthier and happier. I then use my skills of activity analysis coupled with my knowledge of diseases and conditions to develop an intervention plan. Believe it or not, nurses and others are not taught to think in this manner. These team members often simply discover "what is" during their assessments, then address the symptoms with medications and medical treatments. Also, sadly I find that the activity team members and CNAs are not empowered to understand their role in maximizing client function and QOL. The entire team can implement this perspective of discovery to help facilitate the potential that lies within persons with dementia.
A Successful Process The process of discovery is fun and exciting as the team dissects the problems and comes up with solutions that the entire interdisciplinary team can implement. Together, we help this person to thrive, not simply exist with problems.
Our Process:
Step 1: Identify the problem areas impacting function, safety, and quality of life
Step 2: Identify the cause(s) behind each problem area
Step 3: Determine whether or not the problem has potential for recovery/improvement
Step 4: Identify the risks associated with the problem
Step 5: Develop a plan of action which can incorporate internal and external resources to reduce the problem, enhance function, safety, and QOL, and to proactively address areas of high risk
Typically, our team members sit together in a room gathered around a large board in which all of the information above is documented. I require participation from nursing, activities, therapy, and dietary and welcome participation from CNAs, activity staff, medical director, pharmacy, and family. Together we analyze, discuss, and develop a service plan. This process can work well in any of our typical work environments including long-term care, home health care, and hospital-based care. The actual work environment will have a direct influence on the members of this discovery team as, for example, a case manager is a key member in home health care but this role does not exist in long-term care. A director of a dementia unit may be present in long-term care and not in others.
Please see the example below that demonstrates how to utilize this process.
CASE EXAMPLE Client Name: Bertha, a resident of an Assisted Living Facility
Summary If actually sitting in a room discussing this case, all team members would be sharing suggestions and our intervention plan list would likely be much longer. However, this is meant to provide an overview of how we actually tease apart those problem areas destroying the QOL and function of our elderly clients with dementia.
At the end of these sessions, team members feel inspired to help as they now have a strong sense of their role in enabling their clients to succeed and heal. I strongly suggest your team put the time and effort into a process such as the one that I have described. While it might seem time intensive on the front end, imagine the time and money saved over the long run though better health, safety, and function. And of course, let us never forget the magnitude of the gift of discovery and healing for the person who is living with dementia and many comorbid conditions. It is our duty to ensure that each person that we serve can live in well-being.
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