From School Bus to Campus: Prevent Conflict by Listening

Can your campus and transportation staff handle potentially dangerous situations safely and correctly?

In "How to Manage Students With Behavioral Issues," an article in Campus Safety, Dr. Randy Boardman, executive director of research and development at CPI, stresses that knowing each student is a key part of warding off unwanted behavior.

“'The more I know about any individual, the better prepared I’m going to be to respond to a problem,'” Boardman explains. “'When I was operating in the schools as a principal, I had a golden rule: I didn’t want the first time of me meeting them to be in my office over a discipline incident.'”

Learn what nonverbal and verbal cues to look for and how to address potential or active misbehavior here.


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