 Behavior Management Training
Given the wide range of professions benefiting from CPI training programs, the term "behavior management" might take on a slightly different meaning depending upon whom you are talking to. Learn about CPI's two-fold approach to behavior management. |
 Crisis Intervention
CPI's Crisis Intervention training strategies focus on safe methods to prevent problem situations before they occur. |
 Crisis Management
CPI's crisis management programs emphasize prevention, intervention, and nonphysical methods for managing disruptive behavior. These programs benefit staff and organizations, as well as those they serve. |
 Ten Tips for Crisis Prevention
A crisis can be defined as a moment in time when an individual in your charge loses rationality, and at times even physical, control over his own behavior. This can be very challenging and anxiety producing for those responsible for intervening. Due to the chaotic, unpredictable nature of a crisis, it is vital that staff stay calm and proceed with a plan. |
 Crisis Response Team
When a person begins to escalate and lose control, chaos can result. A Crisis Response Team can assist in de-escalating the situation. The following tips will help you keep your team intervention organized and effective. |
 Crisis Training
CPI’s crisis training programs emphasize prevention, intervention, and nonphysical methods for managing disruptive behavior. These programs benefit staff and organizations, as well as those they serve. |
 Cultural Competency in Crisis Intervention
Both staff and the clients they serve come from diverse backgrounds. Sometimes, even when staff speak the same language as clients, messages are misunderstood because of differences in culture. |
 Verbal De escalation Training
Read the article titled Communication is the Key to Crisis De-escalation and learn about the five keys to empathic listening, as well as the five ways to remain in control of any situation. |
 Disruptive Behavior
Challenging or disruptive behavior is not only distracting, but if not dealt with quickly and appropriately, it can lead to a crisis. CPI's professional training programs can help you reduce the number of these incidents and increase your confidence handling disruptive individuals. |
 Domestic Violence Resources and References
Domestic violence is a serious problem that can have many effects on employees and their workplaces—effects such as absenteeism, tardiness, decreased productivity, increased turnover, and even incidents of abusive individuals harassing or attacking their partners at work. |
 Physical Intervention Training
Physical intervention procedures are for use in conditions in which the safety of the acting-out individual or others is in imminent danger. Physical intervention training should stress positive de-escalation skills and strategies as the most important methods of intervention, with physical intervention used only as a last resort. |
 Physical Restraint Training
Sometimes prospective customers ask, “Is this where I can get physical restraint training?” The Nonviolent Crisis Intervention® program includes physical interventions and personal safety techniques, which are designed to maximize the safety of everyone involved in a crisis situation. However, the real intent of training is to learn a system of verbal and physical intervention techniques to allow staff to recognize and address escalating behavior at its earliest stages, before it escalates further. |
 Positional Asphyxia
Every staff member who is taught to perform physical restraints needs to be aware of the dangers of restraint-related positional asphyxia, a deadly condition that can occur when a person being restrained cannot breathe properly. Download our eBook and get easy-to-understand answers to questions such as, What is restraint-related positional asphyxia? Which positions are most likely to cause it? What is the best way to avoid restraint-related positional asphyxia? |
 Prone Restraint
Learn safe alternatives to prone restraint with CPI’s training programs. |
 Restraint and Seclusion
Get an inside look at two organizations that experienced a significant reduction in restraint and seclusion episodes after implementing new initiatives. Along with before and after scenarios, and tables of hard data, there are some very useful insights and tips. |
 Setting Limits
Setting limits is one of the most powerful tools that professionals have to promote positive behavior change for their clients, students, residents, patients, etc. Knowing there are limits on their behavior helps the individuals in your charge feel safe. It also helps them learn to make appropriate choices. |
 Trauma-Informed Care
Experiencing a trauma can change or affect the way an individual perceives the world. With a better understanding of the function of the behavior, you can better serve those who have experienced trauma. |
 Verbal Intervention
Verbal Intervention Tips: Seven Principles for Effective Verbal Intervention. |
 Violence Prevention
All employees have a right to a workplace where every attempt is made to prevent violence before it happens. |
 Workplace Bullying Resources and References
CPI offers a wealth of resources to raise awareness about workplace bullying and help proactive employees, supervisors, and executives manage this profound concern and create and maintain respectful, service-oriented, and safe workplaces. |
 Workplace Violence Training
Incidents of workplace violence are frightening and intolerable. Prevention and being aware of warning signs are keys to reducing crisis incidents and promoting safety. Read the seven tips that can assist you in maintaining an environment of Respect, Service, and Safety at Work®. |