For over three decades, CPI has provided behavior management strategies to human services professionals in a variety of settings, including education, special education, health care, mental health care, long-term care, juvenile settings, law enforcement, corrections, and security. Given the wide range of professions benefiting from CPI training programs, the term "behavior management" might take on a slightly different meaning depending upon whom you talk to.

CPI’s approach to behaviour management training is twofold.

First, CPI provides professional development and training opportunities to help staff empower the individuals in their care to make decisions to help manage their own behavior. Whether the individual is a student in a classroom, a patient in an emergency department, or even a coworker, the behavior management strategies taught in the Nonviolent Crisis Intervention^® training program help staff guide the individual to a calmer space.

Second, when staff members work with individuals who are exhibiting challenging behavior, they must realize that their own behavior affects the behavior of those individuals. Strategies provided in the Nonviolent Crisis Intervention^® training program allow staff to respond in a professional and caring manner when presented with challenging behaviors. 

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