1. Assess Your Work Environment
Critically examine all areas of your work environment, including parking lots, entryways, reception areas, work areas, and offices. Is the lighting adequate? Are there convenient escape routes? Do you have a method to summon assistance?
2. Pay Attention to the Warning Signs
Many people who become violent communicate their intentions in advance. Threats from customers, coworkers, or third parties should be reported immediately.
3. Promote Respect
The best way to prevent violence in the workplace is to foster a day-to-day attitude of respect and consideration in your work environment.
4. Eliminate Potential Weapons
Take a mental inventory of objects available in your immediate work area that could be potential weapons. Remove or secure objects that could be thrown.
5. Know Your Violence Response Procedures
Violence Response Procedures are simple plans designed to minimize injury during a violent incident. These procedures should include a plan to summon assistance and move people to a safe area.
6. Trust Your Instincts
Don’t ignore your internal warning system. If you sense impending danger, react accordingly.
7. Use a Team Approach
If you are in a situation in which hostility could occur, use the “buddy system.”
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