Currently, much emphasis is placed on programs and practices, such as the Nonviolent Crisis Intervention® training program, that are “evidence-based.” CPI strives to keep Certified Instructors of the Nonviolent Crisis Intervention® training program and other interested parties informed of the evidence and research that exists regarding the effectiveness of the program. CPI also works with Certified Instructors to find ways of measuring their organizations' successes in implementing training and achieving the positive outcomes they seek.
Below are three types of questions CPI’s Research and Development Department receives from Certified Instructors, as well as a few examples of resources CPI can provide to help answer these questions.
What resources are available to help Certified Instructors in their efforts to collect data and document successful implementation of training?
Facilities using the Nonviolent Crisis Intervention® program often contact the CPI Research and Development Department for assistance in data collection efforts. Below are three examples of articles written by staff at three organizations who contacted us for help with their physical restraint reduction efforts.
Using Training in Verbal Skills to Reduce the Use of Seclusion and Restraint
By Linda Witte, Pine Rest Christian Mental Health Services
Reducing Seclusion and Restraint for Improved Patient and Staff Safety
By Randall LaFond, Mercy Health Partners
Dial 7788 “Code Grey—Pip3—Male Side” “This Is The Head Nurse”
By Janet Ferguson, PMHCNS-BC, Associate Director Behavioral Health Nursing, and Donna Leno-Gordon, RNMS, MPA, Director Behavioral Health Nursing
What additional resources are available to Certified Instructors on peripheral topics related to the Nonviolent Crisis Intervention® training program? (such as Trauma-Informed Care, Autism Spectrum Disorders, Self-Injurious Behaviors, etc.)?
The number of peripheral topics is quite extensive, and the CPI Research and Development Department has assembled a library of resources for Certified Instructors to access. One such peripheral topic is self-injurious behaviors (SIB). Below is one example of available articles relating SIB to the Nonviolent Crisis Intervention® program.
Self-Injurious Behavior in People With Developmental Disabilities
By Renée Fucilla Ristic
What is the evidence base supporting CPI training?
A number of research studies have been conducted that examine the effectiveness of the Nonviolent Crisis Intervention® program in a variety of settings. These include a variety of training outcomes. To assist Certified Instructors in their efforts to assess evidence-based programs, CPI’s Research and Development Department has authored the following document.
CPI’s Nonviolent Crisis Intervention® Training Program General Information and Empirical Support
How Often Should I Train?
You know from experience that when staff practice their training skills, they’re better equipped to decrease problems and increase Therapeutic Rapport. But how often should you do refresher training, and what are your options for making it work for your staff, your organization, and the people in your care?
This white paper examines considerations such as training needs assessments, policy and regulatory requirements, best-practice guidelines, and learning retention research to help you find the right balance and answer the question of how often you and your staff should refresh your training skills.
6 Considerations On How Often Your Organization Should Train
From Flipcharts to eLearning: A Tradition of Training Innovation at CPI
As technology brings more opportunities for organizations to expand efforts to bring cost effective professional development opportunities to employees, CPI continues to lead. For Certified Instructors interested in the past, present, and future of learning technology, the following papers will offer some perspective on how CPI has made and will continue to make the most of technology to enhance learning.
CPI Training: An Experience to Remember – A Training You Will Use by Robert Rettmann. Robert explores the history of training technology at CPI.
Teachable Moments by Susan Keith. Susan explores how to use newer technologies to enhance formal and informal learning opportunities.
Understanding Blended Learning by Victoria Karr. Victoria discusses what blended learning is and how CPI uses a blended learning approach.
Immersive Learning Simulations by Christopher Part. Christopher defines simulators and reports their effectiveness in corporate training and education and discusses how simulators could one day enhance the Nonviolent Crisis Intervention® Training Process.
Is eLearning Right for Your Organization? by Mary Secor. Mary looks at different questions to ask about whether your organization is ready to embrace eLearning.
Metrics That Matter
In June of 2013, we initiated a data collection project involving electronic evaluations through Knowledge Advisors, a training analytics company out of Chicago. As a part of this pilot, CPI now sends an electronic evaluation to all attendees within a few days of completing their CPI training. The first tool assesses how Instructors who were trained by CPI predict they will use our training content. We also do a follow-up survey at about 60 days after the training. These tools are called Metrics That Matter. Click here for current results.