"The Prepare Training® program is a good fit for the City of Milwaukee’s workplace violence prevention training needs. Our employees serve the citizens of Milwaukee in a variety of way. Each employee who interacts with the public on a daily basis needs tools to help deal with people whose behavior can range from very pleasant to downright angry."
Marti Cargile, Human Resources Representative
City of Milwaukee, Milwaukee, WI
"The Instructor Certification is of great value because it enables me to empower people and show that there are solutions to just about every individual conflict in the workplace that can bring about peaceful, win-win results."
Al Goodjoin, Safety and Security Instructor
South Bronx Job Corps Academy, Bronx, NY
"The Prepare Training® program Instructor was prepared, upbeat, and professional, and every individual I dealt with at CPI was very enjoyable to talk to. In regards to the program, all of our officers agreed this type of training should be done in the department on a yearly basis."
Monica Johnson-Lamb, Security Coordinator
FMC Corporation, Green River, WY
"I did a lot of research into the training options available to us and came to believe the Prepare Training® curriculum was the best choice for the investment because it is very experiential and utilizes the latest in adult educational models. It is also a positive reinforcement program that emphasizes what we 'can' do to prevent crises."
Jess Chandler, Training & Development Manager
Seattle Public Library, Seattle, WA
"The concepts and materials are presented in a structured, concise format. The down-to-earth approaches can be easily visualized in our working environment."
Melissa Pettersson, Plan Training and Safety Coordinator
Columbia Forest Products, Newport, VT
"This training course provides an immediate impact to your work environment. Its content is effective in dealing with external customers as well as internal staff—I would strongly recommend the Prepare Training® program to other companies."
Julie Quinn, Human Resources Manager
Metro PCS, Folsom, CA
"I value being a Prepare Training® program Certified Instructor because it gives our company flexibility in scheduling training, and I am able to provide a much needed program to our managers and our employees."
Robert J. Wooten, Head of Security
Marriott Madison West, Madison, WI
"I’ve learned that there is a relationship between our reactions and successful outcomes. This is the first course I’ve taken in which a theoretical approach is easily applied to practical matters."
Matt Poland
Hartford Public Libraries
Hartford, CT
"This was the best training seminar I’ve been to in a long time. I’ve learned to see staff as a team that can handle difficult situations together and stay safe."
M. Jean Cotner
Hillsborough County Public Library System
Tampa, FL
"This is a very practical course that encapsulates customer service strategies, de-escalation techniques, and active listening skills in one training."
Rita Oakes
Ocean County Library
Toms River, NJ