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Youth & Juvenile Services Success Stories and Testimonials

Learn more about Nonviolent Crisis Intervention® training.

 

 

Boys Town Specialized Treatment Group Homes
The Boys Town Specialized Treatment Group Homes serve troubled youth, ages 10–18, whose treatment was unsuccessful at lower levels of care.

 

Year Safety Holds Physical Assaults on Staff Physical Assaults on Peers
2001 112 327 483
2002 98 379 523
 
2003 12 156 303
2004 21 163 362
2005 11 206 237

 

                                  

“Not only have safety holds reduced in overall number of events over the past three years, but the improved form, improved staff development and education, and the intervention of a program audit have all contributed to reducing the hold interventions and therefore reducing the risk of youth and staff injuries.”

Liz Coffey
Trainer

 

Teaching-Family Homes of Upper Michigan
Teaching-Family Homes of Upper Michigan provides treatment, foster care, residential programs, education and counseling, and juvenile justice diversion reintegration alternatives to children and families in need. The facility implemented the Nonviolent Crisis Intervention® training program as part of an extensive pre-service training process. The annual rate of incidents involving the use of physical restraint in the two years after implementation, in comparison to the average in the two years prior to implementation, dropped from 250 incidents to 127.

 

“Implementation of the Nonviolent Crisis Intervention® training techniques into pre-service training and on an ongoing basis has greatly reduced the number of restraints performed throughout the agency. The program’s focus on verbal de-escalation and using physical intervention as a last resort has improved employee outlook and philosophy on the use of restraint.”

Mike Smith
Facility Manager

 

Baptist Children’s Home and Family Services, Carmi, IL
“CPI’s Nonviolent Crisis Intervention® program is one of the few training programs I found that actually delivers what it promises.”

Doug Devore
Director

 

St. Louis County Family Court, Missouri
“The Detention Center is working to establish an environment where residents can learn from their mistakes. Staff members are encouraged to engage residents in this process. CPI helps build these communication skills and provide an environment that fosters trust. It teaches a team approach, which aids in preventing injuries and further legal issues. Our physical interventions have dropped drastically since CPI training has been instituted into the organization.”

 

Training and QCI, Circle of Care, Tahlequah, Oklahoma
“The most consistent trend that has emerged is that the children are better cared for in the early stages of crisis. Staff are more aware of the early stages and ways to intervene before the child gets out of control. Therefore, we have fewer verbal attacks. We have reduced the number of verbal altercations and decreased the severity of these verbal outbursts because our staff understand the importance of early and effective intervention.”

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