If someone in your care became disruptive or assaultive, what would you do?
It's difficult to predict exactly how you might respond during a crisis. Yet, as an educator, health care provider, or human service provider, you face challenging behaviour and potentially dangerous situations every day. How you respond greatly determines the safety of everyone involved—and profoundly affects your relationships with those in your care. Are you prepared?
The Nonviolent Crisis InterventionSM programme, developed by CPI, not only teaches staff to respond effectively to the warning signs that someone is beginning to lose control, it also addresses how staff can deal with their own stress, anxieties, and emotions when confronted with challenging situations.
You can learn how to take control of an out-of-control situation.
Any type of crisis incident—from a verbal outburst to physical aggression—is an unsettling experience for everyone involved. Educators, health care providers, and human service providers who are responsible for the safety of others as well as their own staff are especially likely to feel frightened, confused, and, worst of all, they wonder: “What could I have done to prevent this from happening?” In fact, staff's own attitudes, fears, and anxieties can greatly influence whether a crisis is prevented or whether it escalates.
You'll feel calm and confident—instead of fearful and confused.
Of course, not every incident can be prevented. However, many situations can be defused early on if staff have the proper training and learn how to respond productively during crisis moments. The Nonviolent Crisis InterventionSM training programme teaches staff how to de-escalate challenging and disruptive behaviour, and it addresses how staff can deal with their own stress in order to respond most effectively in difficult situations.
You'll learn how to promote safety and dignity—always.
The Nonviolent Crisis InterventionSM training programme is a holistic behaviour management system based on the philosophy of providing the best Care, Welfare, Safety, and SecuritySM for staff and those in their care, even during the most violent moments. The programme focuses on preventing disruptive behaviour by communicating with individuals respectfully and with concern for their well-being. The programme teaches physical interventions only as a last resort—when an individual presents an imminent danger to self or others—and all physical interventions taught are designed to be non-harmful, non-invasive, and to maintain the individual's dignity. Follow-up debriefing strategies are also key components of the training programme.
Regulation, legislation, and litigation—we understand your issues.
As the worldwide leader in behaviour management training, CPI is committed to staying abreast of the issues that affect professionals around the world. We recognise the challenges you face in providing services and care in difficult situations. Through Nonviolent Crisis InterventionSM training, you'll learn practical skills and techniques that apply directly to the challenges you face and that focus on your greatest concerns.