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Nonviolent Crisis Intervention® Training Program


Learning in Action Video
Watch an overview of a live Nonviolent Crisis Intervention® training session. Take a glimpse at the program content, and see how group discussions, role-plays, and activities/exercises are used to enhance adult learning.



If someone in your care became disruptive or assaultive, what would you do?
It’s difficult to predict exactly how you might respond during a crisis. Yet, as an educator, health care provider, or human service provider, you face challenging behavior and potentially dangerous situations every day. How you respond greatly determines the safety of everyone involved—and profoundly impacts your relationships with those in your care. Are you prepared?

You can learn how to take control of an out-of-control situation. 
Any type of crisis incident—from a verbal outburst to physical aggression—is an unsettling experience for everyone involved. Educators, health care providers, and human service providers who are responsible for the safety of others as well as their own staff are especially likely to feel frightened, confused, and, worst of all, they wonder: “What could I have done to prevent this from happening?” In fact, staff’s own attitudes, fears, and anxieties can greatly influence whether a crisis is prevented or whether it escalates further.


You’ll feel calm and confident—instead of fearful and confused. 
Of course, not every incident can be prevented. However, many situations can be defused early on if staff have the proper training and learn how to respond productively during crisis moments. CPI's Nonviolent Crisis Intervention® program not only teaches staff to respond effectively to the warning signs that someone is beginning to lose control, it also addresses how staff can deal with their own stress, anxieties, and emotions when confronted with these challenging situations.
You’ll learn how to promote safety and dignity—always. 
The Nonviolent Crisis Intervention® training program is a holistic behavior management system based on the philosophy of providing the best Care, Welfare, Safety, and SecuritySM for staff and those in their care, even during the most violent moments. The program focuses on preventing disruptive behavior by communicating with individuals respectfully and with concern for their well-being. The program teaches physical interventions only as a last resort—when an individual presents an imminent danger to self or others—and all physical interventions taught are designed to be nonharmful, noninvasive, and to maintain the individual’s dignity. Follow-up debriefing strategies are also key components of the training program.
Regulation, legislation, and litigation—we understand your issues. 
As the worldwide leader in behavior management training, CPI is committed to staying abreast of the issues that impact professionals around the world. We recognize the challenges you face in providing services and care in difficult situations. Through Nonviolent Crisis Intervention® training, you’ll learn practical skills and techniques that directly apply to the challenges you face and that focus on your greatest concerns.