Change Culture, Behavior, and Relationships.
By using Nonviolent Crisis Intervention® training as part of a comprehensive crisis prevention and intervention plan, you can learn how to defuse challenging and disruptive behavior before an incident escalates to a crisis situation. Successful implementation leads to a change in organizational culture, a change in adult professional behavior, and a change in staff relationships with both service users and stakeholders. These changes offer many benefits to your staff, your organization, and the individuals you serve.
Benefits to Staff
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Reduce the risk of injury by decreasing the number of physical interventions.
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Improve communication among staff by establishing a common language.
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Boost staff confidence to intervene both verbally and physically.
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Alleviate the stress and anxiety associated with confusion or uncertainty in crisis moments.
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Feel safe at work again.
Benefits to Your Organization
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Minimize the risk of potential liability.
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Improve staff retention by providing the skills necessary to manage difficult situations.
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Comply with legislative mandates and regulatory/accreditation guidelines.
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Create and maintain a safe, caring, and respectful environment for staff and those you serve.
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Demonstrate your organization’s commitment and contribution to a safer community.
Benefits to Those You Serve
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Live, learn, and thrive in a safe and respectful environment.
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Interact with positive role models who are well equipped to manage difficult situations.
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Become an active participant in the debriefing process and learn new coping skills.
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Receive staff guidance about making positive behavior choices in the future.
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Feel supported by staff who are empathic, compassionate, and respectful.
Download a printable version of the Program Benefits [PDF]
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