Change Culture, Behavior, and Relationships.
By using Nonviolent Crisis Intervention® training as part of a comprehensive crisis prevention and intervention plan, you can learn how to defuse challenging and disruptive behavior before an incident escalates to a crisis situation. Successful implementation leads to a change in organizational culture, a change in adult professional behavior, and a change in staff relationships with both service users and stakeholders. These changes offer many benefits to your staff, your organization, and the individuals you serve.
Benefits to Staff
- Reduce the risk of injury by decreasing the number of physical interventions.
- Improve communication among staff by establishing a common language.
- Boost staff confidence to intervene both verbally and physically.
- Alleviate the stress and anxiety associated with confusion or uncertainty in crisis moments.
- Feel safe at work again.
Benefits to Your Organization
- Minimize the risk of potential liability.
- Improve staff retention by providing the skills necessary to manage difficult situations.
- Comply with legislative mandates and regulatory/accreditation guidelines.
- Create and maintain a safe, caring, and respectful environment for staff and those you serve.
- Demonstrate your organization’s commitment and contribution to a safer community.
Benefits to Those You Serve
- Live, learn, and thrive in a safe and respectful environment.
- Interact with positive role models who are well equipped to manage difficult situations.
- Become an active participant in the debriefing process and learn new coping skills.
- Receive staff guidance about making positive behavior choices in the future.
- Feel supported by staff who are empathic, compassionate, and respectful.
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