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Nonviolent Crisis Intervention®
Three Training Options
Instructor Certification
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Life Space Crisis Intervention
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Instructor Certification

The Four-Day Instructor Certification Program begins with a review of the first two days. Before learning how to conduct Nonviolent Crisis Intervention® programs in their facility, participants review what they’ve learned during the first two days of training, including:

  • How to identify behaviors that can lead to a crisis.
  • Nonverbal techniques for controlling disruptive behavior.
  • Successful verbal resolution of a crisis situation.
  • Why verbal aggression becomes physical.
  • Dealing with staff fear and anxiety.
  • Personal Safety TechniquesSM.
  • When and how to restrain safely.
  • How to safely and effectively control and transport an individual.
  • How to develop team intervention strategies.
  • Ways to maintain rapport with the acting-out individual.
  • Key steps for debriefing after a crisis.

Then you’ll learn:

  • How to tailor program content to address workplace realities.
  • How to use the Participant Workbook as a valuable teaching tool and the Instructor Manual as a reference tool.
  • Effective techniques for facilitating a group and methods to enhance adult learning.
  • How to objectively test the participants’ competency in the program concepts and techniques.
  • How to maintain consistency in instruction and avoid “training drift.”
  • How to best educate staff about the risks of using restraints.
  • How to develop your own presentation style.
  • How to handle difficult questions and manage challenging participants.
  • How to develop proficiencies in teaching personal safety and physical intervention.
  • The key components of an effective, ongoing Training Process.
  • How to best utilize CPI’s free follow-up services to customize and support your facility’s ongoing training.

Membership in the association
When you become certified, you automatically become a member of CPI’s International Association of Nonviolent Crisis Intervention® Certified Instructors (IANCICI®). Your membership status formally recognizes your ongoing commitment to training and your contributions to staff and those in their care. And with your membership, IANCICI will assure that training opportunities, resources, and services are of the highest quality to address your organization’s needs and further your own professional development. You’ll receive exceptional benefits and support. Learn more >