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“This is a high honor.” —Linda Welch, Assistant Director, Youth Villages, Memphis, TN

Every morning when I come into the office, I walk past our CPI Hall of Merit, which features plaques that recognize 122 exceptional Instructors who've shown an extraordinary commitment to a continuous Training Process that promotes Care, Welfare, Safety, and SecuritySM for those they serve.

If you're not yet part of the CPI family yourself, you might be wondering what this means. Well, it starts with Certified Instructors teaching the Nonviolent Crisis Intervention® training program to other staff within their organizations. They share with their colleagues the CPI method for positively changing care for those they support—from students to patients to clients.

Implementing meaningful trainings is no easy task. So back in 2011, we started identifying Certified Instructors who demonstrate an exceptionally high level of expertise in conducting their trainings. We identified these five criteria of merit: 
  1. Number of staff trained
  2. Continuous years as a Certified Instructor
  3. Attendance at CPI training programs for Instructor development
  4. Classroom hours trained
  5. Total classes taught 

Instructors like Carleen Doucet and Mary Landgrave of Lafayette Parish School System meet these criteria. Together they’ve trained over 2,700 staff members, maintained their Certified Instructor status for 12 years, attended 12 CPI training programs for their own professional development, facilitated 1,560 hours of training, and conducted 175 training classes. As Meritorious Instructors, they not only validate the powerful impact of training, they serve in an advisory capacity to CPI and help us shape new initiatives.
CPI CEO Tony Jace and Meritorious Instructor Angie Peterson at CPI headquarters in Milwaukee, WI

Instructors often find being deemed Meritorious a very powerful emotional experience. At our recent Instructors’ ACT Conference in Milwaukee, WI, Angie Peterson, program manager at Consumer Direct Missouri, said, “It means a lot to be recognized for your years of hard work, your service. To be singled out and recognized for your effort makes you feel good.”

Angie has been a Certified Instructor for 18 years. I'm proud that we can make her feel good—and proud that her trainings help ensure Care, Welfare, Safety, and SecuritySM.

If you’re a Nonviolent Crisis Intervention® Certified Instructor, I want you to know how much we value your work to help your staff make a positive impact on the lives of the people in your care. If you’re not a Certified Instructor, I encourage you to find out how to become one so that you, too, can be a part of our mission to change lives for the better.