2014: A Year of Growth

At the end of the year, I vacationed with my family in sunny Florida. What a great place to relax and enjoy time with the ones you love. Coming home to Wisconsin and the sub-zero temperatures this January was a shock to the system. What’s a polar vortex, anyway? It was as if Mother Nature were telling me, “Fun time is over. Let’s get back to reality.”
While the weather realities here aren’t so promising (spring should arrive just in time for July 4th), the organizational realities for CPI are quite promising. This year is shaping up to be another good one for us.
I want to talk about how CPI is growing in 2014.
CPI is growing as an organization.
I’m proud to say that we’re adding employees for the fifth straight year. I can’t say enough about the amazing work that our folks do here each and every day. Our employees’ passion to do their best so that our customers receive the best training programs, resources, and support possible is critical to the health of our organization.
What we do on a daily basis impacts the lives of people around the world, and it shows.
CPI is growing its resources.
Because more people are going through more of our training programs, we know that we need to keep adding tools to our Certified Instructors’ toolboxes. I wanted to talk about a few of the tools we’ve recently added.
The Prepare Training® program has a new Topic Module called Challenged by Mental Illness at Work. Dementia Capable Care has three new guides that provide tips for families and friends of those living with Alzheimer’s and dementia. We’re excited about both of these timely new resources.
We’ve also just added a new advanced program, Nonviolent Crisis Intervention® – MAPA® Edition, to our portfolio to give Certified Instructors even more renewal options. We offered a sneak peek of this course at our 2013 Instructors Conference and the response was overwhelming.
CPI’s reach is growing internationally.
Regardless of culture and language, feelings are universal. It’s something we have in common with each other. Our feelings can unite or they can separate, and it’s been our philosophy to unite people through our training programs. I believe that our training programs are helping reduce feelings of frustration, hopelessness, and disrespect around the world.
Our programs in Australia and Europe are going well, and I’m pleased with our progress in China; we already have additional programs booked there in early 2014. We’ve also seen more opportunities to help professionals meet challenging behavior in Japan. We will continue to promote Care, Welfare, Safety, and SecuritySM with even more people across the globe this year.   
Our commitment to you continues to grow.
Though CPI is expanding, that doesn’t mean that we’re sacrificing our commitment to you. You’ll still find a voice on the other end of the line when you call us, and we will still provide the best in-person training experience you’ll ever have.
I encourage you to join us on our mission to make the world a better place in 2014. Together, we can make a difference.

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