How do you know your training is effective?
One way, of course, is to see and experience the effects of your training right as the situation happens, whether you’re de-escalating a potentially harmful incident or managing a crisis. Yet seeing is not always believing. Sometimes you need good hard data to show that your training has made a positive effect on job performance. While seeing is often the result of anecdotal information hinting that a change has happened, measuring shows the effects quantitatively, which can be a much stronger argument to continue the training.
CPI has partnered with Knowledge Advisors to assess the effectiveness of CPI training as used by our Certified Instructors. Using a two-part survey tool, we first establish benchmarks by asking Instructors to predict how they will use our training content. 60 days later, we do a follow-up survey that drills down into the specifics, evaluating use and tangible results.
A 2013 survey of 680 Instructors found that:
- 48% experienced a significant decrease in the use of restraints,
- 55% experienced a significant decrease in injuries to staff and care receivers, and
- 85% experienced a significant increase in safety for staff and care receivers.
for more highlights from the 2013 evaluation, and get crisis intervention tips and techniques