Behavior Management

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For over three decades, CPI has provided behavior management strategies to human services professionals in a variety of settings, including education, special education, health care, mental health care, long-term care, juvenile settings, law enforcement, corrections, and security. Given the wide range of professions benefiting from CPI training programs, the term "behavior management" might take on a slightly different meaning depending upon whom you talk to.

CPI’s Approach to Behavior Management Training
CPI provides professional development and training opportunities through its behavior management program to help staff empower the individuals in their care to make decisions to help manage their own behavior.

When staff members work with individuals who are exhibiting challenging behavior, they must realize that their own behavior affects the behavior of those individuals. Strategies provided in the Nonviolent Crisis Intervention® training program allow staff to respond in a professional and caring manner when presented with challenging behaviors.

Whether the individual is a student in a classroom, a patient in an emergency department, or even a coworker, the behavior management strategies taught in the Nonviolent Crisis Intervention® training program help staff guide the individual to a calmer space.

Free Behavior Management Resources
Read “Fostering Emotionally Safe Environments for Caregiving,” written by CPI’s executive director of research and development, Randy Boardman, which talks about the emotional safety of challenging youth and those who work with them. This article discusses the importance of behavior management programs to help establish connections between youth and staff.

Additional resources:
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About the Author

“Every individual on this earth deserves to be treated with compassion, understanding, and the right to keep their dignity intact. This can be difficult to honor at times when someone loses control of their behavior, but that’s where Rational Detachment and not taking it personally really kicks in. What has helped me be able to do this well goes back to the first day I was introduced to Nonviolent Crisis Intervention® training. I was a participant before becoming a Certified Instructor (and before working for CPI), and over the years I have had so many opportunities to use what I learned way back then. Today, I live the skills automatically. It’s an honor to have been given those skills to live the philosophy of treating others the way I want to be treated.”

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