De-Escalation Tip of the Day: Set Limits

Photo: JLibik / iStock
This summer, CPI celebrated the fine art (and science!) of setting limits, so today we're sharing all of our greatest hits and deep cuts from our Limit Setting Library*. CPI’s Pam Sikorski observes that, “Good limit setting is really an art, not a science. So regardless of how many years we’ve been working in our fields of practice, there’s always room for growth and digging deeper with your staff on the topic of limit setting.”
When it comes to de-escalation, limit setting is a highly effective and positive way to redirect a person in distress. It’s also a very good way to keep your own approached focused and constructive, instead of reactive and argumentative. Here are some of our best resources for setting limits and de-escalating crisis scenarios safely:
*Okay, okay, this is not a real library. Yet.

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About the Author

“Every individual on this earth deserves to be treated with compassion, understanding, and the right to keep their dignity intact. This can be difficult to honor at times when someone loses control of their behavior, but that’s where Rational Detachment and not taking it personally really kicks in. What has helped me be able to do this well goes back to the first day I was introduced to Nonviolent Crisis Intervention® training. I was a participant before becoming a Certified Instructor (and before working for CPI), and over the years I have had so many opportunities to use what I learned way back then. Today, I live the skills automatically. It’s an honor to have been given those skills to live the philosophy of treating others the way I want to be treated.”

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