Our Programs

CPI offers training programs for all risk levels in your organization. Find out which program is right for you.

Most Popular Programs

Nonviolent Crisis Intervention®

Nonviolent Crisis Intervention (NCI) provides your staff with the skills to safely recognize and respond to everyday crisis situations. NCI training complies with all current legislation and is evidence-based and fully accredited, so your staff can earn continuing education credits.

Now available as virtual learning with a reduced classroom delivery option to adhere to social distancing protocols.

More About NCI Register Now
Program Features:
  • Prevention & verbal de-escalation skills
  • Disengagement safety techniques
  • Continuing education credits
  • Trauma-informed training
  • Risk assessment framework
  • Physical intervention techniques
Recommended For: Professionals who work in environments that may require restrictive techniques
  • First responders
  • Healthcare professionals
  • Education professionals
  • Human service professionals
  • Security personnel

Verbal Intervention

Ideal for organizations with a hands-off policy, and staff who don’t experience the kind of higher risk situations that require restrictive interventions, Verbal Intervention Training instills the confidence and skills to verbally de-escalate disruptive behaviors and prevent further escalation.

Now available as virtual learning to adhere to social distancing protocols. 

More About VI Register Now
Program Features:
  • Prevention & verbal de-escalation skills
  • Continuing education credits
  • Trauma-informed training
Recommended For: Professionals who work in environments that may require non-restrictive techniques
  • Hands-off facilities & roles
  • Healthcare professionals
  • Teachers
  • Human service professionals
  • Receptionists & administration

Nonviolent Crisis Intervention® With Advanced Physical Skills

Equips staff with the decision-making skills needed to confidently assess and address risk. It combines verbal intervention strategies and restrictive interventions with advanced physical skills for high-risk scenarios such as those that require floor intervention. Instructors can customize training to each staff member’s individual risk level.

Available as classroom learning and blended learning.

More About NCI Advanced Register Now
Program Features:
  • Disengagement safety techniques
  • Prevention and verbal de-escalation skills
  • Risk assessment framework
  • Physical intervention techniques
  • Skills for high-risk scenarios
  • Ability to customize training by staff risk level
  • Problem-solving techniques 
Recommended For: organizations that support persons who are more likely to demonstrate dangerous or more complex behaviors.
  • First responders
  • Health care professionals
  • Corrections/juvenile facility staff
  • Security teams
  • Human service professionals
  • Mental health professionals
  • Education professionals

Renewal Programs

We provide multiple renewal certification programs for Certified Instructors. Now offering Virtual Nonviolent Crisis Intervention Renewal Training!

Learn More about Renewal Courses

Specialty Programs

Classroom Culture Training

Classroom Culture Training is for school leaders and education professionals interested in fostering a positive culture within each classroom. This training provides practical techniques to implement consistent and sustainable standards that prevent, or mitigate, the need for de-escalation interventions.

Available as a virtual Instructor Certification Program.

Explore Classroom Culture Training

Dementia Capable Care

Caring for people with dementia is complicated and important. Our person-centered training gives you the tools to prevent crisis situations.

Explore Dementia Capable Care

COVID-19 Conflict Prevention Training

Online course teaches staff the skills to manage mask wearing and social distancing mandates within the communities they serve.

Explore COVID-19 Training

Prevention First Online Training

An online-only course, this program is designed to provide healthcare staff with general awareness of verbal intervention and the stages of a crisis.

Explore Prevention First

Training Programs for Diverse Organizations

Verbal InterventionVI Nonviolent Crisis InterventionNCI NCI
Advanced
Prevention & verbal de-escalation skills
Disengagement safety techniques
Continuing education credits
Trauma-informed training
Risk assessment framework
Physical intervention techniques
Advanced physical intervention
Delivery Method: Classroom-only option
Delivery Method: Blended-learning option
Delivery Method: Virtual-only option

Find the right program for your organization

Complete the form and we will contact you with more information about how our programs can benefit your organization, including details about our electronic learning options.

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