After the Crisis

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The long-term effects of a crisis incident can be either negative or positive. What occurs after the crisis is critical. Employee debriefing, using the CPI COPING ModelSM, is the primary focus of this Topic Module along with learning how to re-establish communication with the person who has acted out.

After the Crisis training objectives:

  • Summarize the factual basis of a crisis event.
  • Explore assumptions and realities related to people's response to crisis.
  • Improve team responses to crisis situations by identifying the positive aspects of an intervention, as well as areas that could be strengthened.
  • Build trust, confidence, and rapport among team members.
  • Support individual team members as feelings and perceptions are discussed.
  • Recognize and implement the steps involved in re-establishing communication with an individual who has acted out during a crisis incident whenever possible.