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Verbal Intervention™ Training
Virtual de-escalation training for low-risk, hands-off organizations.
Training To Verbally De‑escalate Disruptive Behaviors
Verbal Intervention (VI) Training prepares your staff to identify, respond to, and prevent low-risk crisis behavior with non-restrictive intervention techniques. Instructor Certification Programs for VI are delivered in an online and live virtual format.
7 Principles for Effective Verbal Intervention
Download this free guide to learn strategies for remaining calm, watching body language, and using reflective questioning when avoiding physical confrontation with an individual in distress.
Crisis Prevention Statistics
CPI Training Makes a Sustainable Impact
Our evidence-based crisis prevention programs have measurable impacts on the organizations we serve.
Add Specialty Topics
Enhance Your Verbal Intervention Training
CPI offers specialty topic programs that deepen a trainee's understanding of risk behavior displayed by unique populations of individuals. These are supplemental to the material presented in our core Verbal Intervention program.
Our Training Approach
Our train-the-trainer framework increases fidelity and adoption and ensures the most relevant training is delivered based on roles and risk levels.
More to Explore
Techniques for All Roles and Risk Levels
With tiered levels of training, we offer customizable solutions that fit every role and risk level to foster organization-wide safety and well-being.
Verbal Intervention Training
Instills the confidence and skills to verbally de-escalate disruptive behaviors.
Nonviolent Crisis Intervention Training
Provides the skills to safely disengage and intervene in crisis situations.
NCI With Advanced Physical Skills
Teaches safe and advanced disengagement skills for higher-risk roles.