Our Programs

CPI offers training programs for all risk levels in your organization. Find out which program is right for you.

Most Popular Programs

Nonviolent Crisis Intervention®

Nonviolent Crisis Intervention (NCI) provides your staff with the skills to safely recognize and respond to everyday crisis situations. NCI training complies with all current legislation and is evidence-based and fully accredited, so your staff can earn continuing education credits.

Available as classroom learning and blended learning.

More About NCI Register Now
Program Features:
  • Prevention & verbal de-escalation skills
  • Disengagement safety techniques
  • Continuing education credits
  • Trauma-informed training
  • Risk assessment framework
  • Physical intervention techniques
Recommended For: Professionals who work in environments that may require restrictive techniques
  • First responders
  • Healthcare professionals
  • Education professionals
  • Human service professionals
  • Security personnel

Verbal Intervention

Verbal Intervention (VI) training is perfect for organizations that require a completely non-physical approach to intervention. It focuses on de-escalation techniques and safe, non-restrictive interventions.

Available as blended learning and virtual learning.

More About VI Register Now
Program Features:
  • Prevention & verbal de-escalation skills
  • Disengagement safety techniques
  • Continuing education credits
  • Trauma-informed training
Recommended For: Professionals who work in environments that may require non-restrictive techniques
  • Hands-off facilities & roles
  • Healthcare professionals
  • Teachers
  • Human service professionals
  • Receptionists & administration

Nonviolent Crisis Intervention plus Advanced Skills

For caregivers and first responders who face a higher risk of physical violence, we offer the Advanced Skills edition of our flagship Nonviolent Crisis Intervention program. This course provides high-risk caregivers with the skills to safely de-escalate and mitigate crisis situations.

Available as classroom learning and blended learning.

More About NCI Advanced Register Now
Program Features:
  • Prevention & verbal de-escalation skills
  • Disengagement safety techniques
  • Continuing education credits
  • Trauma-informed training
  • Risk assessment framework
  • Physical intervention techniques
  • Advanced physical intervention
Recommended For: Professionals who work in environments where restrictive interventions are likely
  • First responders
  • Healthcare professionals
  • Education professionals
  • Human service professionals
  • Corrections/juvenile facility staff
  • Security teams
  • Mental health professionals

Renewal Programs

We provide multiple renewal certification programs for Certified Instructors. Now offering Virtual Nonviolent Crisis Intervention Renewal Training!

Learn More about Renewal Courses

Specialty Programs

Prepare Training®

Prepare Training provides prevention and de-escalation techniques for organizations and facilities that do not have a direct duty of care.

Explore Prepare Training

Dementia Capable Care

Caring for people with dementia is complicated and important. Our person-centered training gives you the tools to prevent crisis situations.

Explore Dementia Capable Care

Prevention First

An online-only course, this program is designed to provide healthcare staff with general awareness of verbal intervention and the stages of a crisis.

Explore Prevention First

Training Programs for Diverse Organizations

Verbal InterventionVI Nonviolent Crisis InterventionNCI NCI
Advanced
Prevention & verbal de-escalation skills
Disengagement safety techniques
Continuing education credits
Trauma-informed training
Risk assessment framework
Physical intervention techniques
Advanced physical intervention
Delivery Method: Classroom-only option
Delivery Method: Blended-learning option
Delivery Method: Virtual-only option

Find the right program for your organization

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