How it Works
Seats give your participants access to the online portion of the program. After you purchase participant seats, CPI will email you letting you know that the seats have been added. Log in to your account and click on the My Classes icon on the right side of the page. Once in My Classes, you can see how many seats are available to you and any Instructor at your organization.
The seats that you purchase will be available for use by all Certified Instructors in your organization. If you are unsure of which other instructors will have access, please call customer support at 888.426.2184.
About Blended Delivery
The ONLINE Experience
The Blended Learning experience starts with your participants completing the online portion of the course, which introduces them to the basic concepts of Verbal Intervention™ training. Features:
- Three different versions, each tailored to a work setting: Healthcare, Education, or Human Services. When you place your order, you will automatically receive the version appropriate to your work setting.
- Engaging video-based case scenarios which are used to present and explain The Crisis Development Model and The Verbal Escalation Continuum. Your staff will learn how to dissect a crisis moment and apply the recommended intervention technique.
- Actual CPI Global Professional Instructors serve as the program hosts. The online course is designed to mirror the classroom experience, so it’s easy for you to assign it to learners to shorten your classroom instruction.
Learn more about the Participant Workbook
The CLASSROOM Experience
In blended learning, your focus as a Certified Instructor shifts from delivery of knowledge to facilitating how to apply the knowledge to your unique environment. An Instructor Guide and Electronic Presentation specifically designed for blended delivery is provided in My Account.
Learners come to the classroom portion with a foundational knowledge (key terms and definitions) already in place. They will be prepared to discuss how they can apply the models and techniques learned, and they will practice these skills in the classroom.
If you elect to teach them, the classroom is also where participants learn and practice disengagement skills as a non-restrictive safety intervention.
Participants Receive Verbal Intervention Blue Card™ Confirmation
When both the online and classroom portions are completed, you can sign and distribute participants' Blue Card™ confirmations, which are located in the back of each Participant Workbook