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Here’s an update on the CPI Certified Instructors’ Conference taking place July 23-28 in Indianapolis, Indiana

When LA County Schools introduced CPI training it helped teachers reduce instances of challenging behavior and changed the entire school culture in a positive way.

Leverage these CPI training program lone worker safety tips to keep your employees safe.

How do you help staff learn the strategies taught in training? Everyone’s learning style is unique, but most benefit from a mix of these powerful methods.

Simply stated, workplace bullying is any negative behavior that demonstrates a lack of regard for other workers.

What is incident management training and how can CPI help you manage the behaviors that emerge during a crisis?

Get tips for rationally detaching when you're faced with rude or insulting behavior.

Challenging behavior is an opportunity. It gives you the perfect platform to model and teach the techniques of the CPI training programs.

St. Croix Hospice’s decision to implement mandatory training for their full-time staff benefitted everyone from patients to potential partners.

Ambulatory care site staff often experience incidents of verbal and physical violence. These 7 steps will help you develop a workplace violence prevention program specific to their unique challenges.

Individuals living with dementia often live in the moment. If caregivers meet them there, together they can share and experience quality of life.

Workplace violence against health care workers is something often considered a “normal occurrence,” but it can be mitigated with these proactive strategies.

These five approaches to initiating health care violence prevention training ultimately become pitfalls to your efforts. Explore and learn how to combat them.

The most effective way to begin building a facility wide WPVP program? It starts at the top. See how top-down leadership plays a critical role in ensuring successful implementation.

More than 20 years ago, Dementia Care Specialists began innovating ways to create a dementia capable society. That innovation continues.

You’re ready to form a workplace violence prevention program, but first, there are five key areas to consider in order to ensure your organization’s success.

Health care organizations will benefit from this handbook to establish and build out the necessary components of a successful workplace violence prevention program.

Understanding Alzheimer’s is critical to achieving a Dementia Capable Society. It begins with raising awareness and overcoming the stigma.

While there is no one way to care for someone with early-stage dementia, an empathic, person-centered approach that meets them where they are is key.

We’re often aware of how our tone, volume, and cadence impacts behavior, but understanding what’s beneath our paraverbal communication can help ensure success in the classroom.

Lots of people struggle with the question of “what to say to a bully.” So we asked 31 thought leaders in bullying prevention for an answer.

Hillside of Atlanta reduced emergency safety interventions by 85 percent with Nonviolent Crisis Intervention^® behavior management techniques.

Educators play a key role in helping children re-acclimate to the classroom. But post-pandemic, there is a growing need for them to help alleviate parental anxiety around school transitions too.

A dementia diagnosis does not have to lead to suffering, darkness, or despair. There is potential to experience quality of life with dementia.

CPI's top ten de-escalation tips are everyday crisis prevention strategies that can keep you and those you interact with safe.

LGBT elders with dementia deserve loving, supportive, and non-biased caregivers committed to delivering person-centered care.

Reflective practice in teaching can show how you’ve responded to past successes and challenges in the classroom and help prepare you for the new school year.

Finding quality dementia care workers is tough in today’s labor market. Consider adopting these five innovative recruitment and retention strategies.

Learn how CPI training supports compliance with requirements like the Joint Commission’s current workplace violence prevention standards.

The impact of de-escalation training in health care facilities is often determined by how it is designed and executed. Explore CPI’s time-tested implementation process designed to maximize your ROI.

Just like delivering patient care, creating a culture of safety in health care requires a coordinated effort.

For persons living with dementia and other cognitive challenges, purposeful activities that relate to nature and gardening can be very therapeutic.

Effective preparation for difficult conversations not only helps your students succeed; it helps you grow as an educator, too.

Our nonverbal communication signals safety or danger and our tone of voice matters more than the words we speak. This paraverbal communication is key to a successful classroom.

Properly responding to agitated behavior and—better yet—preventing it, starts with building rapport with patients. This Certified Instructor shares his strategies for success.

Families seeking the best way for caring for dementia should prioritize the care providers, the quality of the care, and the options available.

Our behavior can influence not only our students, classrooms, and fellow staff members, but school climate and culture as well.

You’re ready to bring evidence-based de-escalation training to your school. But first, dive into the process CPI uses to ensure you are set up for success.

Discover how Maryland’s largest school district went about successfully implementing de-escalation strategies in the classroom.

We believe that consistency in training requirements, definitions, and reporting will lead to more positive outcomes for children, families, and schools.

Dementia care providers need to become more culturally aware and competent to gain the trust and respect of a diverse client population.

Dementia Care Specialists at CPI shares expert insight into how to design dementia friendly care environments at the Environments for Aging (EFA) Conference.

Hospital safety tips for visitors are not a one-size-fits-all approach, but there are important choices to keep in mind when visiting a loved one in a health care setting.

Emotional regulation starts with understanding what is beneath the behavior that is creating agitation, irritation, anxiety, worry or anger.

An excerpt from our Creating Engaging Learning Environments eBook; bridging collaborative classroom design elements with CPI behavior management techniques.

Our hope for 2022 is that every person living with dementia is enabled to fulfill their potential and live with quality of life, in each moment.

Active listening leadership builds bridges of possibility while attending to the gaps of dissension that keep schools and organizations from thriving.

The Professional Enrichment Series of speakers is available exclusively to CPI Certified Instructor Professional Association (CIPA) members.

Health care professionals will find these CPI prevention and de-escalation resources beneficial as they navigate through 2022.

When students see negative peer behavior, don’t ignore it. Help them understand what’s behind the behavior and start creating cultures of felt safety.

The best behavior management training not only helps educators address challenging behaviors in students; it helps the students themselves.

A resilient educator is a critical component to student success and staff retention. Learn strategies for empowering yourself and your colleagues.

Educators like you found these reading resources for teachers helpful this year. Download your personal copies and share the links with your fellow educators.

This holiday season, our team has a very special message to share.

Health care environments mired in incivility will be hard-pressed to achieve a culture of safety. It takes collaboration and a commitment to change.

Educators need to model emotional self-regulation before they can begin managing student behavior in a way that builds character and independence.

While holidays for people with dementia may not be the same as they were, knowing how to adapt traditions and celebrations can still bring joy to all.

Hospital security directors are experts on workplace violence prevention, but a safe hospital requires that every department collaborate to reduce risks. This is where CPI comes in.

Once we understand that all behavior is communication, we begin to hear our students’ feelings, validate them, and manage a healthier learning environment for everyone.

Knowing how to respond to an agitated patient can mean the difference between de-escalating the situation or allowing it to escalate into a crisis.

They served our country with honor. But when the physical and emotional toll of that service leads to dementia in veterans, it’s our turn to serve.

You can’t make rational decisions in your classroom if you are too emotional, but you need the emotional brain to rationally sort through options, too. CPI share strategies to help educators find that balance.

Learn how CPI Advanced Physical Skills training extends beyond advanced physical interventions, providing problem-solving and decision-making skills that benefit all levels of risk.

Educators who know how to turn ultimatums into positive student interactions can strengthen relationships instead of challenging or damaging them.

You can help those living with dementia and their loved ones “live well” by taking the time to understand and address their mental and emotional health.

Dementia Care Specialists responds to a news article on the over-use of chemical restraints in nursing homes and explains why person-centered care is the answer to achieving better outcomes.

You can help people with dementia by offering care, service and support that addresses the individual’s personhood as well as the needs of their loved ones.

CPI focuses on the workplace violence prevention program best practice from the Joint Commission, outlined in their 2021 updated standards.

This study shows that putting just 2% of payroll toward crisis prevention training can reduce the potential for hospital workplace violence by 23%. 

Teachers who relentlessly model consistent positive classroom routines can help eliminate anxiety, insecurity, and challenging behaviors in their students.

Preventing or reducing the incidences of distress behaviors in people living with dementia starts by successfully identifying the triggers.

Teachers have an important role to play in dealing with student trauma. CPI training can help you make a lasting, positive impact in children’s lives.

Home care clients living with dementia, or symptom positive and not diagnosed, need their family and care team working as one to maintain quality of life.

A new school year brings new experiences, and new anxieties. Helping a student with anxiety can be as simple as embracing these four strategies.

Educators know that behavior is communication. But do you know what’s beneath the behavior as you interact with your students all day long?

Being supportive of an anxious person means we take the time to understand and share their feelings in a way that is empathic and nonjudgmental.

Encouraging teachers and students alike to express what they need to achieve felt safety can help school leaders create cultures of belonging and connection.

CPI gives you a closer look at one of the four best practices the Joint Commission outlined in their 2021 updated workplace violence prevention standards.

A positive school climate that supports and empowers teachers and students alike can drive a range of positive outcomes that extend far beyond the classroom.

In trauma-informed teaching and a trauma-responsive school, social and emotional learning occur throughout the day, creating a culture of safety and connection.

Creating a learning environment that stresses routine, connection, and quality over quantity can rebuild emotional and physical stamina lost during the pandemic.

CPI gives you a closer look at one of the four best practices the Joint Commission outlined in their 2021 updated workplace violence prevention standards.

Settled adult bodies produce settled student bodies: Prioritize emotional connection as a key element of trauma-informed teaching in upcoming school years.

Review frequently asked questions surrounding the updated Joint Commission standards and find solutions to help guide you as you navigate meeting them with CPI.

You can help family members who don’t have regular, in-person contact with a loved one living with dementia feel informed and involved.

Part two of this series explores questions to ask as you explore dementia care training and a specialist credential.

Part one of this series from CPI explores a Dementia Care Specialist title and what it means to earn a Dementia Care Specialization.

The April Dementia Care Specialists blog looks back at the impact the COVID-19 pandemic had on the memory care community and highlights the heroes that rallied around long-term care centers.

Dive into the Integrated Experience and hear from CPI staff and Certified Instructors on ways to ensure the behaviors you’re influencing are positive and calm.

CPI’s new Classroom Culture Training is for education professionals interested in fostering a positive culture within each classroom.

CPI’s Decision-Making Matrix^SM is a powerful tool that assesses behavioral risk factors and the steps you can take to prevent, plan for, and identify crises.

CPI’s blog explains how to deal with a noncompliant person without losing your cool or chance at compliance.

CPI’s blog discusses how trauma-informed practices in schools can lead to a safer, more resilient student body, staff, and community.

CPI’s blog provides an introduction and overview of the Allen Cognitive Level Screen, one of the important cognitive assessment tools for dementia caregivers.

CPI’s blog provides supportive techniques teachers can apply to help students be successful during the school year.

CPI’s blog discusses how the influence of precipitating factors can lead to aggressive behavior.

Is there someone who constantly baits you into a power struggle? This will help you change things from negative to productive.

Trauma-informed care can help you more effectively support individuals in crisis; CPI has the resources that can help.

CPI’s blog introduces you to person-centered care, with tips on how it provides help for caregivers of dementia patients.

Learn the impact COVID-19 had on teachers, and how CPI’s COPING ModelSM can help guide you in future situations related to back-to-school anxiety and crisis teaching.

CPI’s blog shares how a person-centered perspective can provide help for caregivers of dementia patients.

Want to minimize challenging behaviors and encourage learning? This article teaches us that pausing before we act can lead to great success in the classroom.

Learn more about CPI’s Crisis Development Model^SM including how to identify behaviors at each level and effective staff approaches to crisis behavior.

Cultures of caring and safety are rooted in respect. But how do you establish a common language of respect when somebody else’s definition of it might be vastly different from yours? These tips will help.

CPI’s blog breaks down compassion fatigue symptoms and provides strategies for recovery.

The need for empathic person-centered care has led CPI to launch new virtual and blended training solutions that ensure well-being for every learner.

CPI's blog helps establish a mental health awareness and provides the steps you can take to end the stigma surrounding mental health.

If you care for a loved one living with some form of dementia, these practical tips can make daily life better for them—and for you.

10 CPI Certified Instructors share how they bring person-centered care to life in their teaching and their work.

If you are looking for ways to manage challenging classroom behavior, these six tips from CPI can assist you.

These five tips can help to ensure that your virtual training is a success!

These nine tips will teach you how to shift your perspective after a crisis in order to maintain calm.

These four techniques will help you avoid or de-escalate tense situations, keep stress low, and your environment calm.

Learn about the updates to CPI’s Dementia Capable Care program, and the benefits for you and your organization.

Learn tips, ideas, and strategies for delivering virtual training that maximizes staff competencies.

With the Centers for Disease Control (CDC) continuing to respond to the outbreak of COVID-19, we wanted to assure you that the Crisis Prevention Institute is actively monitoring developments in the ongoing spread of the coronavirus.

Get tips for safe, respectful, and effective verbal intervention.

Discover the ten ways to defuse incidents, three pitfalls to avoid when training staff, and guidance on how to reduce the risks of restraints.

The simple and clear principles of CPI training are relevant not just to workplace violence, but also to mass crisis events.

I help people who are undergoing brain injury rehabilitation rebuild their futures. But when I was diagnosed with epilepsy, I needed help rebuilding my own.

Helping someone cope and heal? Use the link between neurocounseling and trauma to help them re-pave the path that trauma laid in their brain.

CPI leadership gives you the tips and tricks you need to gain organization buy-in and set Instructors and training up for success.

Need help reducing restraint and seclusion? You can achieve your goals — with leadership, the Six Core Strategies, and the right staff training.

By improving security and clinical teamwork, hospitals are reducing violence — often by 50% or more — and you can too.

Want to decrease restraint use by 62% or more? Reducing seclusion and restraint in psychiatric hospitals & departments is possible with this proven approach.

If you’re wondering “What is CPI training for nurses?” It’s the key to making your job a lot easier – and there are studies that prove it.

Finding funds for school safety training can be tough. This blog is designed to help you find school safety grants, and how to apply for them.

Environment of Care standards aren’t just about compliance or accreditation—they’re the way to sustain a culture of safety for staff, patients, and visitors.

Want your psychiatric policy and procedures to really WORK at keeping staff & patients safe? Try these tips to make your rules less institutional and more individual.

Knowing how to improve HCAHPS scores is crucial to being a market leader, vital to reimbursement, and critical to the reason hospitals exist: patient care.

Nurse Educator Sara Holland built a bridge between siloed departments toward teamwork in healthcare. The result? Dramatically improved patient outcomes.

The right tools can help you turn your hospital culture around so you can safely manage (and PREVENT!) violence.

Changing organizational culture in healthcare is not easy. But it's crucial. And it’s possible.

Need effective methods for preventing workplace violence in healthcare? Get the right tools (and not the wrong ones) to keep everyone safe.

When an emergency happens at work, you need a solid plan in place to ensure that everyone is safe and prepared.

The psychosocial needs of elderly residents in nursing homes can be better fulfilled through comprehensive person-centered care delivery—with added benefits to staff and organizational performance, too.

Even the most experienced crisis managers were once first-time CPI Certified Instructors. Find out how they used their newfound skills to nurture cultures of compassionate, constructive crisis management in their workplaces.

Physical restraints are frequently employed in the ICU setting, but are linked to an array of adverse outcomes. Nurses around the world are leading the charge to shift paradigms about this practice.

Trauma and addiction are closely related—an experienced clinician shares the trauma-informed approaches that can support lasting recovery.

Investing in CPI training is an important decision—one that can have lasting benefits for your organization. Here are seven great questions we frequently hear from our customers (and the answers, of course!).

In a single school year, more than 11 million days of instruction time were lost entirely due to out-of-school suspensions. Finding a solution has never been more imperative. Learn what you can do to make sustainable, positive changes in your school’s approach to behavior management.

Shifting your paradigm can awaken new possibilities for a positive experience in caring for a loved one with dementia. Senior Global Professional Instructor Dan Lonigro shares what he learned when he became a full-time caregiver for a parent with dementia.

A new UNICEF report confirms that the short-term and long-term effects of violence in schools are too great to be ignored. Learn more about five significant kinds of violence that impact students around the world, and what action you can take to help end violence in schools everywhere.

If you’re visiting a client, student, or patient at home or elsewhere off-site, these newly expanded and updated tips from Senior Level Certified Instructor and clinician T.D. Loftus can help you stay safer.

If you’re the parent of an adult struggling with substance abuse, these five strategies can help you care for yourself and your child in a constructive way that supports recovery.

CRPs are changing the way clinical staff and those in their care interact after a crisis. Debriefing compliments a range of associated best practices by providing space to process trauma, evaluate the effectiveness of an intervention, and plan successfully for future prevention—ultimately enriching organizational cultures with person-centered values.

As many as half of all clinical professionals will experience a traumatic patient-involved event. Sometimes referred to as “Second Victims”, is your culture of safety equipped to empower their recovery?

Some of the simplest hospital violence prevention opportunities are hiding in plain sight. Do you know how to spot them?

The latest CMS requirements insist that long-term care partners apply an interdisciplinary approach to person-centered care that supports an individual’s best abilities to thrive. Dementia Care Specialists has responded with a powerful new training solution and innovative, enhanced curriculum.

For many adults, driving is a critical part of maintaining a sense of independence and autonomy. A Dementia Care Specialists Global Professional shares her advice for broaching a conversation with a loved one about driving in a way that preserves their dignity—as well as their safety.

To start developing an inclusive model at your school, integrate students with special education needs into mainstream learning environments. Laura Seckington shares her process for planning and developing an integrated classroom where all students can collaborate and thrive.

After training more than 650 care partners across the country, this Dementia Capable Society Leader shared remarkable feedback.

In the wake of yet another mass shooting, our belief is simple: every person deserves a safe and peaceful world, and each of us can play a part in making that world a reality, because no effort one person might make is too small to matter.

Review a recent survey by the Making Caring Common Project and the Cartoon Network and glean key feedback from grade schoolers about how they perceive kindness and caring—and how adults can help.

Person-centered care is no longer simply a best practice. It’s now a mandate to learn the life stories of the individuals in acute, post-acute, and long-term care settings—which means that positive outcomes are now more possible than ever.

Educators engage directly with the next generation of citizens—so why aren’t we empowering them to do the best job they can, in the safest way possible?

More than a million people with Alzheimer’s live alone in the US. It’s time to come together as a society to make sure that each and every one of them has the support they need.

Workplaces are critical hubs where otherwise divergent populations intersect—which is why workplace violence prevention isn’t just about your organization, it’s about making a safer and more caring world for all people.

A Master Level Certified Instructor and experienced school psychologist shares a powerful story about the risks of restraint—and how we can keep ourselves and those in our care truly safe and supported during a crisis.

Change isn’t only POSSIBLE when it comes to organizational culture in human services. It’s CRITICAL to providing the support clients need to recover, grow, and thrive.

Children are looking to adults more than ever to take a bold step forward in establishing cultures of caring and safety in their schools. Training can help cultivate lasting empathy and kindness in the community of the classroom—ultimately leading to a safer and more caring world for all of us.

Restorative practices support meaningful cultures of caring in which staff and students can connect, learn, and thrive.

On-site geriatric-focused education improves staff retention, supports positive outcomes for residents, and is a critical component to readying our culture to support the largest American population of elders yet.

Advocating for an aging loved one can be challenging, but these simple strategies can help you stay organized and effective as liaison between elders and their care providers.

Make sure your violence prevention training stacks up by checking its curriculum against OSHA violence in the workplace guidelines.

Effective student management is rooted in experience—this veteran educator shares evidence-based strategies that really work.

Nobody likes to give bad news—but these pointers can help you facilitate difficult conversations at work in a professional, person-centered way.

Understanding disruptive behavior can help you start an informed, actionable conversation with your staff about why ongoing training is so critical.

Professional colleagues benefit from the same Empathic Listening and focused attention that we give to our clients—so why don’t we give it as generously? 

Conflict resolution in the workplace shouldn’t be avoided or feared—take the lead in promoting a caring and respectful work environment.

When the diagnosis is Alzheimer’s, an ongoing conversation with your loved one’s physician can help ensure person-centered, quality care.

Guest author Anna Ciulla returns with key insights on using limit setting to heal and strengthen relationships with loved ones.

One hospital’s internal debriefing memo from a fateful week in 1963 still has powerful relevance today.

Engaging in a daily practice of conscious gratitude can transform the world around you—and make a profound difference in your mental health.

School climate surveys can help improve staff retention and transform student outcomes, by matching specific pain points with practical fixes.

Trauma is a hidden epidemic, but recovery is possible—guest blogger Anna Ciulla shares resources that support lasting healing.

With their recent Distinguished Provider recognition, Peconic Landing’s Harbor South community exemplifies engagement and empowerment as a dementia capable society.

Nurses face the greatest risk of horizontal violence at work, but this risk can be reversed with the right organization-wide training and support.

Nobody wants their child to be a bully, but empathy levels are dropping among youth. One mom developed a powerful exercise to help children (and adults) reconnect to their compassion.

Kim Warchol shares her experience attending the Toni Finn Dementia Symposium and advocating for Dementia Capable Care.

Beau Ridge Independent Living & Memory Care Assisted Living is the latest recipient of Dementia Care Specialists' Distinguished Provider recognition.

A person’s stress rises when they feel rushed. Allowing time brings calm.

Silence can be a powerful communication tool when de-escalating an individual in crisis.

It's important to be thoughtful in deciding which rules are negotiable, and which are not.

Stock your toolbox with these tips, resources, and perspectives on using your CPI training at work and home. 

Redirect challenging behavior and restore focus to the issue at hand.

Sometimes just being present can be a powerful force of a calm in a crisis.

Keeping your cool in a crisis might be easier said than done, but it can facilitate real healing for a person in need.

A former prosecutor’s tip for connecting with jurors is readily adaptable to helping calm an individual in crisis.

Defuse tension in a crisis by taking a Supportive Stance℠.

Mindful compassion can take a situation from conflict to connection.

Traumatic events can leave long shadows across our lives, but with resilience and courage, recovery is possible.

With practical tips for a positive, effective approach, a seasoned instructor shares even more of her insights on integrating CPI into the special education setting.

Blend CPI training and PBIS approaches for success in the classroom all year long.

What’s the true cost of kindness in the schedule of busy staff? CPI Certified Instructors answer.

Why is dementia training so critical for staff? Because it can give memory care residents a second chance at enjoying life in a real way.

Looking back at our 2017 Instructors’ Conference, we celebrate the relationships, growth, and camaraderie that make being a Certified Instructor so meaningful.

Healthy boundaries are a key component of mental health. But what are they really, and how do you establish them in your relationships?

Limit setting isn’t just a skill for crisis prevention; it’s a tool that can help you negotiate any challenge, big or small.

In the end, it’s what we can give that counts the most: the best quality of life possible, regardless of disease, dementia, or disability.

A substance abuse policy protects the development of your workplace, and demonstrates your capacity for compassionate leadership.

Treating key staff as assets instead of liabilities makes them better caregivers—and reduces the high rate of turnover that plagues memory care facilities.

All kinds of pets have therapeutic potential when it comes to memory care, just ask me, and my traveling petting zoo.

My mom has early onset-dementia. She was there for me when I needed her most, and now it’s time for me to be there for her.

A successful implementation of CPI training meant that no physical intervention was needed to de-escalate a combative patient.

Empowering someone to cope and heal? Use the link between neuroplasticity and trauma to help them re-pave the path trauma laid in their brain.

CPI is pleased to announce that we are now an accredited training provider through the International Association of Continuing Education and Training (IACET)!

With this activity, your staff will see how they’re stronger collectively as they work to achieve a goal.

If you're looking for crafts for seniors with dementia, you'll love this excerpt from our Activity Planning Book!

Creating a supportive environment for recovery in your family may not ultimately be up to you, but there are concrete things that anyone can do in pursuit of that goal.

With evidence-based, best-practice solutions, we can help you ensure compliance and avoid fines and citations.

Make Mother’s Day special for a person with dementia by taking a flexible, focused and hopeful approach to holiday traditions with these five ways to celebrate.

Caring for a living is hard. Here's an incredible chance to make life easier for yourself and everyone around you.

Randy had no hope in his life. But when two caring people listened, they offered him a tipping point.

I understand what it is to struggle every day. And I find that we're all more alike than different.

Myth: Mentally ill people are violent. Hidden truth: People with mental illness are more likely to be victims, rather than perpetrators, of violence.

What we learned through our struggle boiled down to one thing. Without it, no organization can progress.

These tips have worked for me, for other social workers, and anyone willing to give them a try!

We have exciting news because we’re committed to helping educators and students everywhere THRIVE!

Off-label medications are often prescribed for agitation, sleeplessness, and depression, but they have dangerous side effects.

With these fun strategies, kids will absorb lessons about how to conduct themselves in team-based situations—without even realizing they’re learning!

Mandatory retirement sent Dad into a downward spiral. Things kept getting worse, until we took 5 steps to help him recover.

Here are three powerful ways to provide peace of mind for your client and their family.

When a person displays these symptoms of impaired functional cognition, they are said to have Alzheimer’s dementia.

Art therapy is all about replacing a negative coping technique with a positive one. Here's how to use it in the addiction recovery process.

If you're going to the biggest special education event of the year, swing by our booth to ask questions, pick up free resources, or just say hello!

When an employee can jump in and say, “I’m CPI certified—do you need help?”, it brings a feeling of relief for the other staff member.

When a family member is having problems, it can be hard to know how to help them. Try these tips to improve the situation.

A client wanted more alone time. Staff weren't sure if it was safe. Here's how we made the best choice.

"I may not be perfect, nor am I complete. But I will try my earnest to keep those I meet safe from the monster inside of me."

What should you do when someone strikes you? While that's a smart, practical question, there's a better one you should ask before a punch is even thrown.

One of the root causes of the problems we all seek to solve is simple in nature and vital to fix.

The mental stress caused by bullying can lead to digestive issues, heart disease, and even allergies. Here's how to prevent health problems.

Hospice care is an uncomfortable topic for many families. Here are some FAQs to help you understand a philosophy of care that acknowledges death while valuing life.

A teacher sent a letter to a publishing house asking for children’s books. A week later she got a phone call asking, “Where should I back the truck up to?”

Stay safe and keep your students safe. Here's a breakdown of a whitepaper on the resources available to you as an educator in Texas.

Take a deep dive into debriefing techniques, and improve staff consistency while you’re at it.

What's going on when someone screams at you or gets upset? Something physiological is happening in their brain. And there are things you can do.

The pain of withdrawal can be horrific. But there are surprising ways to fight withdrawal and make the process as pain-free as possible.

Avoid pitfalls like a one-size-fits-all approach, and get expert advice on how to design a memory care facility that helps people with dementia thrive.

Medicare denial practices are loosening. And you're more empowered than ever as a professional by the National Alzheimer's Project Act and the IMPACT Act.

According to the Alzheimer’s Association, there are approximately 5.4 million Americans living with Alzheimer’s disease (AD).

Are you ready to raise the standard for memory care? Join dementia expert Sharon Host at the EFA Conference this February!

Music and Dementia: Music has the power to evoke the past for someone with dementia, and lift their heart with joy.

The brain of someone struggling with addiction is hardwired to undermine good judgment. But there are ways you can help them on the path to healing.

Whether you're looking to reduce class disruptions or just trying to get through the day, this year's top resources can help YOU and your students thrive!

Do you face serious problems that seem like they can't be reduced? Check out our most popular resources of 2016 to help you make things better.

When what you fight for in your work becomes a battle in your personal life, your mission hits home hard.

Find out how you can meet the requirements and make life better for your residents and their families.

From a vibrant, Red-Bull-chugging CEO to a mission that changes lives, I see a company that's driven by meaning, passion, and a belief in what we do.

An exciting trip I took expanded my love for the concept of Rational Detachment.

Shopping is easy with these 7 tips, plus loads of insight into the Aspie world!

Parents, you are not alone! There are ways to handle the stress and make things better when your child is displaying difficult behaviors.

Hearing the shocking stories of our clients can have a devastating effect, especially over time. These keys can be the antidotes.

With Dementia Capable Care, you can meet the challenges of the CMS Improving Medicare Post-Acute Care Act, or the IMPACT Act.

Improve learning and life by teaching emotional self regulation skills.

I was in the middle of the plane when a man started shouting and moving aggressively up the cabin.

When family members struggle to keep their loved ones at home, trained therapists can help in many ways.

Pain tries to tell us things. Here's why we need to listen.

Sometimes your participants will want to release their inner ninja. But that's not what CPI is about.

Sometimes people simply need to be heard. Here’s how you can show them your compassion and empathy by listening.

When you renew your learning in fresh new ways, you prevent training drift and build stronger skills.

It can be scary being alone on someone else's turf. Try these 15 tips to practice prevention and stay safe.

Human services work works with humans. And let’s admit it: We aren’t the easiest species to get along with.

Domestic violence can spill over into the workplace, but you can prevent and respond to incidents—and meet victims' needs.

What if you could deconstruct the chaos of crisis and defuse, rather than escalate, a situation?

When an announcement over the loudspeaker urged people to stay at their desks, Rick Rescorla grabbed his bullhorn and walkie-talkie and saved 2,700 people.

Too often, residents with Alzheimer's or dementia are not identified or treated appropriately. But the key for success can be turned in two ways.

The kids in this video explain how they pause and curb their negative emotions. This is something both kids and adults can do to find a place of calm.

Behavioral health intervention specialist D.C. Foster explains how training builds skills for using proportionate interventions.

For more success, for more students, more of the time, you may find answers by asking an unexpected question.

What if you could turn on the news and see less hate? We’re all in this together. We need one another.

What should you do when someone with dementia tries to head out? Use these tips for prevention and to understand where the person is really trying to go.

Training is essential to stop harassment. Here's what it needs to be effective.

Teachers, here's how to develop rapport with assistants and empower them to help your students learn both academically and behaviorally.

Try these tips from a registered dietitian (and make her nutritious chocolate pudding!) to help someone with dementia enjoy mealtime again.

Whether in a family home or a care facility, falls must - and can - be prevented. Learn how from an OT with special skills in dementia care.

A man dressed in his best suit to meet his sister when he was reminded that she was dead. This forever changed how I relate to people with dementia.

The Allen Cognitive Disabilities Model helps improve quality of life for persons with dementia by finding things they can do at every stage of the disease.

Haptics can send different messages in different situations. When is hands-on OK, and when is hands-off the best choice?

Labeling patients as borderlines, schizophrenics, crazies, and nuts shows little compassion and minimizes how a patient is a person who needs our help.

If you do something for one of these three reasons, you're not only being motivated by the wrong approach. You're at risk of making the situation explode.

With these strategies, you'll build a go-to tool kit for handling and preventing behavior problems.

Find out how to create a personal learning network on social media to connect with the latest resources and news about education.

There's a difference between why kids and adults bully, and the two motivations actually boil down to the same thing.

5 fun sensory activities for helping kids with autism improve their cognitive and problem-solving abilities.

Taking away the car keys is tough for families and distressing for a person with dementia. Here are facts and tips to help.

Try this activity when you're teaching your colleagues about anxiety and crisis development.

Restraint use has dropped by over 80%. I'm also very happy about what's been happening with at least 10 out of 16 clients.

Read and share these simple tips on what to do if you're confronted with a weapon.

Your fiscal year may wrap up on June 30, but you have time to unwrap smart safety tools for your school!

The best school safety measures are simple, effective, low-cost and no-cost strategies you can put to use right away.

Need classroom management plans that work? Three veteran teachers discuss strategies you can use to stop taking the bait and start streamlining your time.

Here's how to help someone with dementia feel in control of their life and valued as a person with a history.

This is a good team builder, and staff tell me it's enormously helpful for showing the value of debriefing and prevention.

As the emergency vehicles arrived on the scene, our trainees didn't know what to expect - not what they learned on Day 2 of training.

Find out the best response for defusing behaviors before a spark can become a fire.

With weekly training, we've dramatically reduced physical restraint. We've also gone from 100 lost workdays last year to just one this year.

Whether a placement is successful depends on a lot of factors. Use these strategies in your compassionate goal to change a child's life for the better.

Do you support kids who cope with traumatic events? Use these caring strategies to help them build resilience and heal.

See what we've been up to as we teach why there's hope for individuals, families, and caregivers on the dementia journey.

Watson, a program that analyzes writing styles, uncovered some intriguing trends about our customers’ personalities.

OTs have unique skills to help people with dementia and their families live better lives. Celebrate with these tips.

Setting limits is one of the most powerful tools to promote positive behavior change for your clients, students, residents, patients, etc.

This is so much more than four words. Find out what’s at the heart of what you and CPI do.

This poem shows how essential it is to care with compassion and patience. I hope it brings bright light to you and our elders.

Nothing matters more than protecting your child in the digital sphere and the real world. Use these tips for a safe online experience for your special child

If you haven't had training, here's what you can do right now to make a difference in someone's life.

Thank you for being so open-hearted with my child! It means so much knowing my son is being cared for as I hoped. It helps more than you can even imagine.

What do Play-Doh, light bulbs, and Talk to Me have in common? Try these tools for embracing differences during Autism Awareness Month!

Because of the nature of Alzheimer’s, working with this population requires compassionate caregivers who are educated about psychopathology.

When a child with autism is struggling, try these strategies to understand what they need and how to support them with empathy and respect.

Master these three communication skills and you can prevent injuries and violence with your clientele.

To stay strong in a crisis (and bounce back when it's over), flex your seven personal resilience muscles.

Whether you're educating staff on workplace bullying issues, mental illness, or something else, you can steer resistance toward constructive learning.

The way we use CPI, we get in front of potential issues. In our hospital, it's about prevention in a great many ways.

It is shocking the extent some teens will go to - catfishing fake online personas and often emotionally harming someone else.

There are different levels of passive-aggressive behavior, and strategies for dealing with each. Try these keys to getting your classroom under control.

An alarming number of students are being restrained or secluded in schools. But together we can make all our schools, students, and staff safer.

We’ve all had moments when anger sparked regrettable reactions. Sometimes I buried my anger and brushed off issues until they became too much.

Ever been through such effective professional development for teachers that you wanted to share it with every educator you know? Now you can!

Picture you and your colleagues and clients feeling safer, physically and emotionally. Now try these tips to make your training program work for you.

Years ago, the way we thought about mental illness could do more harm than good. That's changing with trauma-informed care.

A man sits alone and disenchanted. What his son does next rockets him out of despondency and back to feeling purpose.

As an experienced OT, the most valuable lessons I've learned were not from my years of formal education. They were from patients like Karl.

A man was yelling at staff, refusing to get out of the transport van. What I did isn’t typical in facilities like ours, but it calmed the situation down.

"I can handle this on my own." Ever thought that - and then regretted it? Find out why you need team intervention strategies, and get tips for success.

Something happened when I found myself in front of 40 special and general education professionals. We started breaking down walls.

How do you teach staff who say training doesn't work? This veteran Instructor has four tips for showing staff how CPI works in real life.

Whether someone's trying to pull you into a power struggle or they're just looking for information, take these steps to make your response a breeze.

He didn't need my pity, just my respect. Here's how I erased the “in” from “invisible” and valued someone different from me.

We want you to have every strategy to manage and PREVENT a crisis. Here's what Certified Instructors say about the enhancements we've made to help you.

You can earn 26 training hours through boards such as the Michigan Commission on Law Enforcement Standards.

When someone has context blindness, they have trouble responding to more than one thing at a time. When others don't understand this, here's how to help.

We decided not to take this dark view of the Internet lying down. Here's how we can build a safe and positive Internet for children and teens.

I've developed a knack for getting kids to actually listen and cooperate with my directives. Here's what works.

Discover how to identify the four dementia stages. It's like having a care roadmap to guide you with clarity.

A 10-year-old boy is threatening to kill everyone in the room. What this school safety assistant does next might surprise you, and it prevents harm.

As advocates for people with dementia, their families, and their care partners, we give testimony to a legislative task force on Alzheimer’s and dementia.

This investment paid off in staff satisfaction and retention, improvement in staff interventions, and progress toward our goals.

When a Kansas school district needed to decide how to spend donated funds, one principal suggested a bullying reduction program to benefit all students.

Trouble calls can turn into stand-offs. Here are the steps I’ve learned from years of settling situations as a security captain in our psychiatric facility.

Learn these classroom management strategies to support students with special needs, improve test scores, expand parental support, and reduce disruptions.

Loved ones with dementia can and should be part of the celebration. Here are two kinds of gifts you can give, plus tips for giving the best one: your time.

Dealing with difficult behaviors? Try the therapeutic use of self to help someone make positive behavior change.

Weird food. Loud noise. The holidays can overwhelm anyone on the spectrum. Try these tips to make your festivities less stressful and more fun for everyone.

After we trained staff across the board on our campus, even a resident who seemed to have no ability to function responded to dementia-capable techniques.

While attitudes and practices at work can contribute to mental health problems, your workplace can contribute constructively to mental wellness. Here's how.

“By interacting on a deeper level with our veterans, we learned that a man who 'wandered' into everyone’s room had been a mailman.”

Sexting. Cyberbullying. These five digital citizenship conversation starters can get kids thinking about their digital footprint.

How can you prevent Mr. Smith from acting out violently during showers? Use this protocol to discover WHY he gets violent - and to plan your interventions.

I grumbled to myself about how people are careless jerks...until I remembered that we all are, sometimes - but there's a way for us not to be.

Want to be a leader in memory care? These principles will help you exceed industry standards, optimize resident quality of life, and strengthen staff skills

Educational psychologist Dr. Dorothy Espelage helps raise awareness about the realities of school bullying by examining five common misperceptions.

Each day as a psych nurse I was exposed to other people’s pain. One night, unable to sleep, I discovered what helped me process my feelings about tragedy.

How does your school measure up? It’s not too late to do a check-up and make improvements. Policies and procedures are a start—but you need more than that.

Try these five simple steps to reduce the chance of a patient falling.

Asking for help when you're a caregiver is in everyone's best interest. You can’t properly help someone else unless you take care of yourself too.

This research study measures teacher confidence with managing challenging classroom behavior after being trained in CPI verbal intervention techniques.

When you choose to serve others, that desire to help fellow human beings makes you a very special person. This is a message of gratitude for all you do.

We will undo the hard work we put into educating our children on this very important matter if we fail to address bullying as an adult issue too.

If violence is the language of the unheard, and all behavior is communication, let us all hear each other when we are simply anxious.

When a kid with trauma explodes like the Tasmanian Devil, here's what to say and do to get them back on track.

An evolving classic, Conflict in the Classroom helps teachers handle disruptive behavior safely.

When Teddy came into my life, I didn't know what to expect. But he has helped me in many positive ways.

Bypassing socially ingrained responses opens more paths to one-of-a-kind thinking when it comes to autism.

Give kids these three courageous options and they'll know what to do when they see someone being hurt.

Watch RN Kelley Johnson's powerful message about how nurses are the heart of care and how she reached a patient with kindness and skill.

Psychiatric nurse Laurie Barkin reveals the trauma and remarkable endurance of the patients who populate her award-winning 2011 book, The Comfort Garden.

Health care professionals often have to set limits on patient behavior, but what about when they feel compelled to set limits on other staff members?

Anxiety. Flying off the handle. Not understanding cause-and-effect. FASD is an invisible disability with a host of symptoms. Here are strategies to help.

The Life Story Questionnaire gives you a key to person-centered dementia care: understanding a person’s preferences, values, and motivation in life.

Families and regulations are demanding more training, better activities, and dementia-friendly design. You can exceed standards and be a care leader.

Staff in Hong Kong and Beijing are learning strategies to handle (and PREVENT!) explosive situations.

Try these seven tips from Laura Merkle to get your special education program started on the right foot!

These two types of supports can be tough to unravel, especially when you're already overwhelmed. Here's some help.

How would you feel if you read a message like this? See how witnessing hate can result in compassion.

When fourth graders were asked to write anonymous questions about autism to classmates on the spectrum, the similarity of their concerns surprised experts.

Sedentary lifestyles and social isolation seem to speed decline of cognitive function, researchers say.

Here's how to challenge the assumptions, biases, and structures of racism and discrimination.

Girls bullying boys isn't talked about much, but it's still a problem. And there are solutions you can implement in any setting.

Don Rolfe, an education specialist in Texas, dedicated his career to helping students succeed.

Your child is diagnosed with autism. Where do you go from here? Watch and read this for a story about the power of music and hope!

When someone threatens harm, the Decision-Making Matrix gives you even more ability to choose the safest intervention and make the best choice.

If you want to provide true person-centered care, here’s what you need to consider first to keep from sounding judgmental.

These two different illnesses often coexist. Here are the details, plus strategies for helping someone who has one or both.

Our latest winners build their care around each resident's individuality, preferences, and abilities.

This interview tells a touching story about a “procedural memory” response between Tom and his son, Tim, who sang his father a song as he lay dying.

Transfer trauma is a term used to describe the stress that an individual with dementia may experience when changing living environments.

Do you need go-to strategies for handling unexpected events? The first thing to do is to prepare, and this Crisis Response Planning Checklist can help.

From humiliation to death threats, school bullying has become an epidemic. But there are steps you can take to prevent it—and STOP it.

It’s natural to feel hopeless about a condition that doesn’t “get better.” Yet there's something hopeful that more people need to know.

Swimming has changed my life in so many positive ways. I’m physically stronger, but I know I’m mentally stronger as well.

A new video game called Forget-Me-Knot aims to increase dementia awareness by immersing players in an unfamiliar environment meant to simulate Alzheimer’s.

I can still communicate. I can't talk the way I used to, but I can still communicate. Be patient as I try. This will help me feel connected.

A class-action lawsuit, filed on behalf of teachers and students in Compton, might bring more sensitivity to all schools - for all students.

Ferch’s Malt Shoppe & Grille has recently joined other restaurants on the forefront of respect for those with dementia by becoming a memory café.

As I stood alongside that becalmed Arctic Sea, I couldn't help but be amazed: Look how far our message has spread.

At-risk groups, poverty, abuse. When a child has odds stacked against her how can we help her achieve a meaningful life? Jill Roche provides two key ideas.

I know how tired you sometimes feel. And that was after a day when no one tried to kill me or kill someone else in front of me.

There's some mystery, and different understandings. But there's one big thing we strive to help you do in your work every day.

Special educator Laura Merkle shares her favorite ASD resources - from iPad apps to sensory toys to AugComm tools and more.

I often attend conferences for OTs and other health care professionals, but what I found at this education-focused opportunity was an eye-opening surprise.

8 seconds. I have 8 seconds to get your attention. Goldfish have 9-second attention spans, and ours average 8 seconds. But we can trump 'em and FOCUS!

Older adults with Alzheimer's are prone to sleep disturbances. How do you treat without causing adverse effects?

What's the reward for making life better for seniors? For the Colonnade Senior Living community there are actually three rewards.

Do you work with passive-aggressive kids? Do you need to sharpen your intervention skills? This quick and informative course can help!

Sometimes a complaint or an accusation isn't the real issue. It might be just a CLUE to the real issue, and maybe even a key to resolving the problem.

Caregiving can be physically and emotionally depleting, but there are ways to maintain your health and rejuvenate your spirit.

"If you saw her on a good day, you'd maybe think she was a little shy and kooky. You'll never see her on a bad day as she can't leave the house."

As odd as it might sound, some of the principles we teach at CPI also apply to others in the animal kingdom, including dogs!

Police work is hard. Often the situation is already getting out of hand by the time the cops are called. What if a person with mental illness is involved?

Even basic needs can be difficult for people with developmental disabilities to fully express. Here are ways to help people communicate what they need.

We know YOU commit precious time and resources to get to our classes, so we, in turn, weather storms to get to you!

"Every single student I work with matters and can succeed. My job is to help them discover for themselves that they are valued and are capable of success."

This new, free app from SAMHSA helps primary care and behavioral health providers integrate suicide prevention strategies into their practice.

When you join an autism support group online or in person, you’ll likely discover a whole new vocabulary. Here are 10 key terms to know before jumping in.

Cordelia Ross has hope that an alcoholic patient will finally recover. "At least that’s what the naïve med student in me wants to believe."

Because many kids with autism deeply value routine, daylight savings can be incredibly disruptive. But there are steps you can take to help a child adjust.

Elementary school principal Shannon Sobeck shares three of many helpful strategies to use when a student acts out.

One of the hardest things, says Rick Phelps, is realizing that dementia is taking your memories, and knowing you can't do anything about it.

"The human failing I would most like to correct is aggression...it threatens to destroy us all."

This student-led lunchtime initiative from Beyond Differences makes it easy for kids to overcome social isolation in their middle schools.

Who has the greatest impact of them all? Here are tips and inspiration on how YOU can change your work and your life.

Since 2008, I've used and taught incredible techniques to build relationships and help people solve problems.

The phenomenal book Still Alice shows what it's like to change and decline, yet still remain who you are.

People with Alzheimer’s often can’t feed themselves, right? Not necessarily! This alternative to spoon-feeding promotes dignity and even happiness.

Persons with frontotemporal dementia were responsible for 37% of crimes as opposed to 8% with Alzheimer’s, per a recent study.

"Addiction to alcohol or drugs is a constant inner battle," says Judith Schubert, president of CPI. "And the fight often reaches unintended victims."

We often hear that white noise is good for us. But what if it's TOO distracting for your child in school?

"Loser," "geek," "gay," "worthless," "retard," "freak." Words can lay kids open. Make your school a part of No Name-Calling Week.

What would happen if all cops were trained in crisis prevention and intervention—and EVERYONE was educated about mental illnesses?

Families affected by police use of force feel immense pain, and it's also true that the job of a police officer is incredibly difficult.

While trauma can affect a child's health and development, a new study highlights the power of helping a kid develop coping skills.

An enraged boy screamed curses at Maria Navone. But once she took a special approach, he was sitting on her knee, calmly showing her his artwork.

Ever wondered how to handle conflicts with your boss while keeping your relationship - and your job - intact?

"Take care of yourself," everyone says. But how exactly do you do that when there are so many demands on your time and energy?

Half a million teachers leave the profession every year. Here's what needs to happen in higher and continuing ED to keep teachers teaching.

Strategies for attuning your own emotions can help you care for people who carry the weight of trauma.

In December, this Louisiana assisted living community received the highest credential in memory care for its commitment to exceptional, personalized care.

Functional cognitive assessments help you provide the best approaches throughout the continuum of care for a person with Alzheimer's/dementia.

If you have one or more of these risk factors at work, find out what you can do about it with CPI training programs.

Ever greeted someone with a pleasant "Good morning" and received a less than pleasant response? Here's what to do.

"Ready! Fire! Aim!" is one way to develop a behavior improvement plan (BIP)—but here's what works better.

These visual tools and symbols help kids with disabilities understand bullying and communicate their needs.

Lady Gaga's foundation helps embrace differences and celebrate individuality.

Discover a social network where kids can post comments and photos free from online predators—and get help if they're being bullied.

SAMHSA's concept and guidance give you tools to help people who carry the weight of trauma cope and heal.

Why are people so mean to each other? Annie Fox has the answer—and solutions.

These ten famous films include scenes with constructive commentary about bullying.

Equipping those around our children with basic understanding of autism has a huge impact on their ability to move towards productive, independent adulthood.

Caring for plants provides a special kind of therapy that reaches beyond dementia and into memory and ability.

What are your options when everything you try ends up escalating a kid's behavior instead of defusing it?

How can you help troubled kids learn and grow? Get insight from the LSCI Institute, CPI's Dr. Randy Boardman, and other experts in education and psychology.

Like looking through a peephole, I'm on the outside looking in, so I will never truly understand what goes on inside my father's mind.

After Robin Williams’ passing, maybe the one thing we can take away is to remember that depression can kill.

We're collaborating with the Life Space Crisis Intervention Institute to bring you integrated training programs for supporting vulnerable people.

From architecture to training to a care model that helps people with dementia to thrive, Parc Provence sets the bar.

If you pursue continuing education for professional development, growth, and to maintain licensure, I can help!

Teens are often the last to receive training on handling robberies or assaults, but are often in positions of the most risk.

Is there a memory care community that can truly meet your loved one's needs? David Schonberg, pioneer in memory car facilities, thinks so.

You carry intervention skills with you wherever you go. Here's how to use them.

The St.-Louis-area assisted living community received the highest credential in memory care at its 10-year anniversary celebration.

Looking beyond behavior to underlying causes can reveal an unexpected diagnosis. We need to be able to treat emotional damage inflicted by traumatic events.

The memory care facility held a three-hour educational program for families on how to care for loved ones who have Alzheimer's and dementia.

The police bring in a patient who's kicking and screaming. What the doctor does saves the patient's life, and defines a concept that's a very hot term.

This guide from SAMHSA can help you assist individuals whose health and behavior challenges stem from trauma.

What's one piece of advice your parents or grandparents gave you that's stuck with you?

As we struggle to agree on the Common Core academic standards, we should also think about standards for Common Care.

Nurses face huge challenges when caring for people who verbally or physically act out due to stress, trauma, pain, or any number of factors.

Blending multidisciplinary strategies with input from youth and families, the report details positive ways to keep kids in school and out of trouble.

Amy Schoenemann, director of design development for PDC Midwest, an architect-led firm that specializes in senior living talks about designing for dementia.

Cutting-edge memory care leader David Schonberg builds pioneering assisted living communities from the ground up.

Social skills training helps both students on the spectrum and neurotypical kids. Teaching students empathy is key to helping them communicate healthily.

What struck me was how often I heard that while their firm "does" memory care, they want to do it better.

If your job is to help kids feel safe and cope with what they've been through, browse these resources.

Appreciation is defined as “a feeling of being grateful for something.” This definition is well-represented in the Teacher Appreciation Week sentiments.

Sometimes something as simple as going swimming can reawaken memories and recharge the spirit of a person with dementia.

When you're a caregiver, how do you keep things interesting for your loved one or client?

To help you balance care with safety, we’ve partnered with StealthWear™ Clothing Inc. to offer their Active Aide™ line of protective clothing.

Find out what goes into creating a flexible memory care environment built around residents' interests and abilities.

How staff in one district deal with student behaviors such as hitting, kicking, and causing self-injury.

It sure does! Here’s how de-escalation skills can help you defuse crisis situations quickly and effectively.

How do you prevent fights in your school? Here are some strategies to help.

Exciting news! We now have the opportunity to offer our trainings to 53 Veterans Administration facilities across the country.

Communicating after a disagreement or crisis is an opportunity and can be relationship defining. Here are some pros and cons of speaking after a crisis.

Special Olympian John Franklin Stephens wrote a powerful post about intellectual and developmental disabilities that aims straight for your heart.

The new policy is designed to empower teachers with classroom management tools they can use before or instead of referring a student out of the classroom.

Why are there so many different regulations for continuing education credits? How do I navigate the confusion?

Violence and abuse (Adverse Childhood Experiences) derail kids' health and development. Here's how to help them endure.

Your clients' friends and families probably have a lot of questions about Alzheimer's disease and dementia. These guides can help.

I hope for a deeper emphasis on prevention, and more funds and time for school staff to get prevention training.

Tap into someone’s long-term memories of things they loved throughout their lifetime to help them feel joy and fulfillment.

Interested in ways to handle disruptive behavior in your school? See what Certified Instructors did to end violence.

Our training has continuing education approvals for a variety of professions in numerous states. Get ready to explore the world of continuing education!

Kitt saw someone with autism feeling afraid, and I see a powerful perspective that can teach us a lot.

How much does someone’s comfort zone and personal space have to do with their behavior?

The Empathy Quotient is a self-administered screening tool for measuring empathy levels in people with autism. What do you score?

What's your school doing to combat bullying? Sixth-grade teacher Eric Johnson started with just one word.

What can you do to improve your school climate when you're dealing with mountains of referral forms and countless instances of misbehavior?

These tips can help you whether you're a leader, a manager or supervisor, or any employee in your organization.

Find out how CPI training, tips, and resources can help your organization with restraint reduction and meet state requirements.

What are your policies and procedures for keeping yourself and your patients safe? What can you do to keep them relevant and helpful?

Here are five simple needs that people in crisis have—and how to meet those needs.

Prevent dangerous behavior from escalating with these behavior intervention tips and training from CPI.

How do you handle situations that might turn violent? Find out about Angie Smith's verbal and nonverbal techniques.

You know that Nonviolent Crisis Intervention® training helps individuals manage their anxiety levels at work, but it’s also useful during the holidays too.

Bullying and harassment in the workplace can happen to anyone. What are some of its behavioral signs? And how can we react in helpful ways?

Dr. Ron Walsh, superintendent of the Elk Mound Area School District in Wisconsin, has goals for every student: Community. Prosperity. Liberty. Equality.

Millions of people are affected by Alzheimer’s/dementia, and there will be millions more. Our goal is simple: working together to stop suffering and stigma.

Dementia Care Specialists has awarded The Willows at Mallard Cove, Cincinnati, OH with Distinguished Provider recognition for dementia care.

When Pine Hills shifted staff training from the classroom to the dayroom, they reduced workers' comp claims by 90%, youth injuries by 85%, and more.

Simple, universal communication skills can help you at work, at home, and wherever you go.

Here are five important things to consider as you review and evaluate your violence prevention policies and procedures.

Balancing teaching with behavior management can be tricky. CPI can give you skills to decrease problem behavior so you can focus on teaching.

I know it’s hard to believe, but the individuals in our care are actually doing us a favor when they yell, scream, and display acting-out behavior.

Whether we call the disease dementia or major neurocognitive disorder, quality memory care should focus on the whole person.

Get tips for writing respectful emails—and what to do the next time you receive a not-so-great one.

How do your perceptions shape your patient care? Here's what you can do today to improve care for your patients--and yourself.

Mitch Abblett believes that empathy for the kids in our care is crucial.

Do you need help dealing with difficult behavior? Here are some thoughts to help you rationally detach.

Rational Detachment is key to calming down when your heart beats fast and your breathing gets shallow.

How can you reduce incidents of workplace violence? Get five quick tips for making staff and service users safer.

Do you need tips to ensure the quality care that your loved one deserves? Get resources here.

How do new DSM-5 terms like Major Neurocognitive Disorder affect the person-centered approach to care that CPI promotes?

There is no acceptable level of violence in healthcare. We must equip staff with skills and strategies for reducing healthcare violence.

Building strong student–teacher relationships and supporting positive behavior is key to transforming school climate.

Find out how teachers who get training with CPI's verbal intervention materials report more confidence in effectively managing their classrooms.

What do caregivers want to hear the most? Find out how to help people who care for their loved ones.

We've gathered resources to help you and your loved ones handle your response to the disaster in Oklahoma.

Get strategies for making sure that everyone gets the respect and dignity they deserve.

Want to worry less about violence in your facility so you can focus more on quality patient care and healthcare excellence? Try these tips.

It's everyone’s responsibility to address bullying. Here are a few tips and ways we can help you train staff to prevent workplace violence and bullying.

Raquelle Solon reflects on how she keeps her cool during heated encounters - and invites you to learn how you can handle difficult situations too.

Restorative justice teaches kids how to handle things better, and it's helped the Ralph J. Bunche Academy reduce suspensions by half.

Debriefing employees after crisis events has been a widely debated practice. It’s important to differentiate CPI’s post-crisis debriefing model from others.

Hear Maureen Rodgers talk about Provision Living's commitment to deepening their skills to raise the standard of care for those with Alzheimer's.

Check out this awesome infographic that conveys the importance of caring for people with Alzheimer's with passion and heart!

Let's work together to reduce the need for physical restraint and to ensure safety for students, teachers, staff, patients, and families.

"We’re creating a poem about love, and I want to ask you, when you hear the word love, what do you think of? What comes to mind for you?"

In this video, I talk about a landmark ruling that benefits persons with Alzheimer’s/dementia and their families immensely.

Visit us at the ANA's Nursing Quality Conference in Atlanta and tell us how we can help craft a solution for your facility!

Check out this post about how you can get the resources and the tools to work successfully with individuals on the autism spectrum.

Find out how being aware of the causes of difficult behavior can help you improve your interactions with others.

Check out this video about the wonderful work of dementia-care staff members at the Wilkes-Barre VA Medical Center!

We can help you center your care on positive techniques that ensure dignity and safety for yourself, your staff, and the individuals you support.

We're extending our community of caring to China! Click to learn about how we're beginning our work of helping the vulnerable people there.

Restraint-free classrooms are perfectly possible—even for kids with problem behaviors—when we rethink class environments and interactions.

People come to me after training saying, ‘This is not what I expected, but totally what I needed. Why aren’t people giving this training every single year?’

"When communicating with your siblings, try to be concrete and objective about your mom’s changes and challenges and the help she requires."

When someone w/ special needs doesn't communicate the way we expect, it's easy to lose patience or dismiss their attempts. But with the right tools, that doesn't have to happen.

Here's my interpretation of Sarah Stup's 9 Ways to Interact With People With Autism.

“Those precious memories that he had held onto all his life were still preserved in spite of him being at the end of Alzheimer’s disease.”

Kim Warchol shares a moving story about how music gave her a key to unlocking precious memories for a man with end-stage Alzheimer's disease.

Safe, effective behavior management training and techniques provide strategies for stopping problem behavior and boosting positive, productive behavior.

Vulnerable people, young and old, can often feel alone, and a sense of community takes more than just the four walls that may form much of their world.

Looking for conflict management training and resources? Try these strategies to meet the needs of all parties and achieve conflict resolution.

Learn how PBIS provides an effective model for reducing challenging behaviors, including bullying behaviors, and get more resources for reducing bullying.

When you look at a child through a child-centered lens, what do you see?

Because FTD often strikes at a younger age, it can affect ability to perform job responsibilities, and so hinder a person’s ability to earn a living.

While many Instructors worry about training distractions such as phone use, Missy Rand rolled along with one large disruption: a 5.8 magnitude earthquake.

Addiction to alcohol or drugs is a constant inner battle. Anger and hostility can be frightening, so staff responses can help or hinder crisis resolution.

With the number of people with dementia on the rise, there is a real need to support these people and to educate caregivers, families, and providers.

The more we learn about and understand individuals with autism spectrum disorders, the richer and more rewarding our relationships with them will become.

Unfortunately, bullying doesn't end at graduation. Bullying at work is a worldwide issue, but has difficulty being defined.

School leaders should be vigilant in sending a clear message to bullies that bullying is not tolerated in their setting.

Using interventions, students are learning more positive behaviors and productive ways to respond when they feel that another student has harmed them.

With veterans needing more long-term dementia care, it’s often a race between staff understanding the disease and the increasing number of clients.

Here we present ten of our favorite online resources dedicated to the practice of trauma-informed care.

These organizations are dedicated to improving the lives of all affected by autism through education, advocacy, services, research, and support.

When you empower seniors to engage in activities on their own initiative, this fosters participation without forcing it.

Keeping a cool head, putting your loved one first, and drawing on the following tips will get you through the process with as little stress as possible.

An individual tells a receptionist that if she was mistaken about his deductible, he was “going to come back and take the difference out of her hide.”

Many of us have implemented school-wide PBIS in our buildings, but how many of us have considered extending these strategies to the school bus?

Here’s an easy-to-follow approach for using the information in the Nonviolent Crisis Intervention® program using the acronym HUFF.

The culture of a hospital unit not only lies in the culture of the organization, but also a dynamic process defined and reinforced every day by its staff.

As human service providers, we can serve as resources to persons within the culture of disability who do not have access to accommodations and technology.

It's important for us to feel validated and respected—particularly in crisis situations. Cultural competence can be key.

Tertiary supports are specialized and intensive for individuals who exhibit very high-risk behaviors.

In this post I’ll explain some of the phrases that I’ve used to explain concepts in our training programs, like the ‘crisis werewolf’ and ‘verbal vomit.’

What may seem reasonable to us may not be reasonable or fair to the person we are setting limits with. So how do we know whether we’re being fair or not?

Nothing causes anxiety like uncontrollable changes in plan. What we can control is our response to this anxiety, making the situation better or much worse.

There is an old saying that music soothes the savage beast. I would have to agree with that. Music can also excite, bewilder, or even upset people.

During crisis situations, simple and clear guidelines for directing our decisions and actions work best.

When you have a mental illness, your overall health is vital to your recovery. Find ways to aid your recovery and help you feel better overall.

While empathy is one of the cornerstones of the Nonviolent Crisis Intervention® program, it can be difficult to put into practice.

Want to prevent difficult behaviors? Learn the secret language of what a person is really trying to tell you.

CPI offers resources to raise awareness about workplace bullying and help you maintain respectful, service-oriented, and safe workplaces.

A bully doesn't care about gender, race, age, culture, or ability. However, a bully does care about finding new ways to torment their targeted victim.

As a teacher, it is my response that decides whether a crisis will be escalated or de-escalated, or a child humanized or de-humanized.

Since September is World Alzheimer’s month, I’d invite you to view this CPI video, “Unlocking Abilities: Nurturing Capabilities to Improve Quality of Life.”

Nurses play a vital role in helping victims of domestic violence and abuse. So it is imperative to train them in assessing and responding to victims.

Learn proven assessment methods that may help you be proactive rather than reactive when implementing safety measures in your organization.

Developing an understanding of bullying and the facts and myths that surround it is critical to dealing effectively with bullying behaviors.

Bullying behaviors include verbal and nonverbal behaviors, written communication, and the manner and style in which we use the words we choose.

Many children being picked on by bullies feel the need to suffer in silence. But bullying is rarely a problem that takes care of itself. We need to act.

While a hands-off policy is an excellent goal, it often takes time for restraint reduction efforts to be fruitful enough to deem a facility restraint-free.

Are nontraditional types of crisis interventions acceptable? We’d love to hear what you think.

All activities can be meaningful when you have my top 6 tips for best practices in dementia care activity programming.

Having been a security executive, I believe we need to give security professionals more tools to identify and de-escalate crisis behaviors.

Proper precautions save lives when tornado sirens sound. Similarly, violence prevention training gives employees the chance to mitigate crisis situations.

What additional resources are available to Certified Instructors on peripheral topics related to the Nonviolent Crisis Intervention® training program?

Find out what the Pine Rest staff did, and the misconceptions they overcame, to dramatically reduce restraint and seclusion with CPI training.

Agitation is a common problem seen in persons with dementia. The first step to lessening it is to discover and treat the cause for the psychotic symptoms.

CPI’s crisis management programs emphasize prevention, intervention, and nonphysical methods for managing disruptive behavior.

Workplace violence is a very real issue. CPI offers professional workplace violence training to help you prevent violence in the workplace.

Check out these school bus safety tips to keep drivers and passengers safe.

Physical intervention training should stress positive de-escalation skills as the most important, using physical intervention only as a last resort.

Here are seven easy tips to developing a highly effective crisis response team and promoting a culture of care.

The need for staff training to successfully care for people with Alzheimer's is expanding. A person-centered care philosophy is crucial.

CPI's Nonviolent Crisis Intervention training focuses on methods to prevent problem situations before they can occur.

Learn more about restraint-related positional asphyxia and get tips and resources for reducing it in your workplace.

CPI's verbal de-escalation training can help keep a disruption from turning into a full-blown crisis situation.

CPI provides safe behavior management training, programs, best practices and innovative resources to professionals around the world.

Explore a variety of strategies related to Positive Behavior Interventions and Supports (PBIS) from various expert sources.

We typically think about customer relationship management as a technical function but it really involves much more than great software.

Organizations are increasingly called upon to assess and respond to threats of workplace violence and other situations where targeted violence is possible.

With the prevalence of domestic violence and the amount of time we spend working, domestic violence is seeping into the workplace and can’t be overlooked.

An auditing process can help employers use corporate values to infuse respect and tolerance into employees’ behaviors and prevent workplace emergencies.

Our lives change when something awful happens. Some of us lose friends and family. We’re all affected. Here’s what you can do to help yourself and others.

I had always heard that role-plays were a drag for participants. But why? Aren’t there many benefits to this form of learning?

Two key values that have been pivotal to PBIS since its earliest days are "person-centered" and "strength-based."

Looking for info on skill building? In the PBIS framework, it's one of the three key aspects to developing Behavior Intervention Plans.

There's no question that school bullying is a critical issue. CPI now offers a refresh to help you teach staff about this important topic.

Effectively supporting positive behaviors involves making changes in three areas: the environment, staff responses, and skill building.

This post is the first of three in a series that will address these key aspects to consider when developing Behavior Intervention Plans.

While researchers are working hard to find a cure to Alzheimer’s, we must do what we can to educate and support professional and family care partners.

This article presents a synopsis of correct coding to help insure clinical reimbursement.

Unfortunately, persons with Alzheimer's disease (AD) and related dementias are at a very high risk for weight loss.

A person is screaming, swearing, and threatening you. What can you do to make sure your reaction is appropriate?

Studies indicate that currently most individuals with Alzheimer's and related dementias are functioning in the early stage.

Recognition of the specific hallmarks in each dementia stage enables nurses to celebrate the resident and the abilities that remain beyond the diagnoses.

Skilled therapeutic intervention disperses daily activities to elicit a sense of worth in persons with progressive degenerative diseases. How do we do that?

Persons functioning in Allen level 1 and 2 will greatly benefit from a sensory stimulation maintenance program.

We often read the phrase “Alzheimer's and related dementias.” I’d like to provide an up-to-date overview of some common “related dementias.”

As the health care industry attempts to battle rising costs and insure appropriate coverage for beneficiaries and regulations are becoming more restrictive.

As the end of 2008 approaches, it’s time to sit down and review the happenings of the past year related to the provision of Dementia Therapy services.

What contributes to loss of dignity when a person is afflicted with Alzheimer's or a related dementia? What are the consequences? Let's discuss.

Long-term care communities tend to be rooted in the medical model—simply meeting nursing and medical needs at the expense of quality of life needs.

Often the administration and scoring of higher level patients is a challenge. For one, these are individuals who are typically independent in routine ADLs.

Providing therapy at home can be challenging and rewarding. These strategies can help you discover what a patient needs and what their support systems are.

Code 780.93 gives experienced therapists an opportunity to further diagnose mild cognitive impairment and dementia.

We are often asked which order the Allen assessments should be administered to achieve the best results. Claudia Allen suggests this process.

I continue to be disappointed in the inadequate therapy intervention that I see occurring for a resident of a long-term care environment who has dementia.

When caregivers provide total care, they unwittingly remove clients’ sense of independence. We call this excess disability. How do we respond?

The topic for this month is focused on successfully serving the person who is functioning in the Middle Stage of dementia.

Early diagnosis of Alzheimer’s and related dementias can enable physicians to prescribe a cognitive enhancing medication such as Aricept.

So you know that the tone, volume, and cadence of your voice impacts someone's behavior. Now try this and see how it helps you prevent a crisis.

The Progressively Lowered Stress Threshold Model can provide a frame or reference to understand and reduce the challenging behaviors associated with ADRD.

These guidelines for implementing the Allen Theory from the occupational therapy perspective can be adapted to other settings and as treatment methods.

How many people in your facility are reported to have Alzheimer's or related dementias? There is a way to find out.

As people live longer due to advancements in medicine, the percentage of persons with dementia rise. Alzheimer's is now being considered an epidemic.

It’s imperative that a therapist/facility have a procedure to proactively identify cognitive impairment as we can’t rely on early diagnosis or self-reports.

I would like to share two important items discussed in the recent Allen Cognitive Network Board in February 2007 with the members of this community.

Medical necessity, reasonable and necessary, and the need for skilled therapy must be evident when a claim is reviewed.

Professional and family caregivers often report bathing the most challenging area of dementia care. Here are some strategies to make things easier.

FAST, standing for Functional Assessment Staging Tool, is a tool designed by Dr. Barry Reisberg to assess the stage of dementia of people with Alzheimer's.

How can we understand the concept of tone, volume, and cadence in a different light when considering deaf and hearing impaired participants?

Training staff with special needs adds complexity to teaching the Nonviolent Crisis Intervention® program. Get creative as you adapt to participant needs.

Often the indicators that an individual is hiding a weapon go undetected. That’s why security professionals must be able to recognizes behaviors.

Staff know now that CPI training teaches us how to avoid physical intervention by focusing on early verbal intervention.

Former US Attorney General, Janet Reno, speaks about creative solutions to keep our troubled youth out of prisons.

Many classroom management techniques have become essential for successfully intervening with emotionally disturbed or behaviorally disordered students.

Dustin Hoffman as Raymond Babbet, an autistic savant in "Rainman," has brought a great deal of attention to the severe developmental disorder of autism.

This article reviews the literature concerning actual and potential causes of deaths proximal to the use of physical restraint.

An effective dialogue with an individual who may be showing signs of anxiety can divert energy from an "acting out" scenario to a more rational one.

Whose behavior do I have to control first when a child starts screaming at me?

The goal of MIAW is to encourage all NAMI organizations and affiliates to work together on mental illness outreach, education, and advocacy all year long.

We have compiled a list of the top 10 resources for you to explore with information that you can use within your own organization.

For years I’ve been using music to reach into the memories of my clients with dementia. Learn the many benefits to using music as a therapeutic modality.

Functional assessment scales describe patterns of behavior at all stages of dementia and provide reference for understanding how the disease may unfold.

Psychiatric problems can be a challenge when it comes to determining cognitive levels and treatment plans. Follow these steps to address this comorbidity.

“Give a rational response” is the underlying theme for every intervention CPI promotes. It's a commonsense strategy that works well when given a chance.

The person who knows the answer is the last person you might expect. Try this to put the brakes on never-ending questions and power struggles.

Early recognition of executive skills deficits may assist in maintaining independence and quality of life for persons with Mild Cognitive Impairment.

Though functional skills are lost, people with late-stage dementia continue to have the ability to feel loved or lonely, sad or happy and secure.

The concept of "scanning the environment" (the title of the Allen Cognitive Mode 4.6), is often misinterpreted.

Using the Allen Cognitive Disabilities Model developed by Claudia Allen may be the most accurate way to determine impairment in a client's capacity.

When our clients have cognitive deficits, we need their families to become part of the treatment, cueing them to continue to perform at their best ability.

Palmetto GBA published a policy to help home health agencies use Medicare to fund teaching and training for caregivers with Alzheimer’s patients.

Try the therapeutic use of self, and you have a tremendous key to making life better for someone with Alzheimer's—and less stressful for their caregivers.

Medications should always be evaluated when considering a possible cause for a change in behaviors or a decline in functional or cognitive status.

What is a crisis response team? Who can be on it? How many staff are recommended for the team? How do you summon and utilize one?

An expert on school violence who co-wrote the book Innocent Targets talks about the need for supportive adult bonds to create bullying-free school climates.

Why are some people successful with students when others have given up? I believe it's because they have 8 strength-based behaviors that draw out success.

A powerful practical reclaiming strategy for youth at risk is to tap their potential for serving others. This counters a sense of learned helplessness.

As Certified Instructors, it is especially important to be mindful of what we say. We are role models, and staff follow our lead.

Behavior support at the Scotland County School System is an Exceptional Children (EC) program that is in place to help all students, especially those with behavior problems that impede their academics.

Andrew McClain, 11, died while he was restrained face down on the floor of a Connecticut psychiatric hospital.

The practice of using restraint has been an integral part of programming in residential and public school settings for many years.

If you ask people what the role of educators is, they would say to teach children. But that role takes a back seat to providing a safe learning environment.

CPI commissioned-study shows students more prone to violence—teacher training is critical in managing disruptive behavior.

Jason had been staying at the alternative school for a couple of weeks when a panicked act of noncompliance cost him his life.

It seems that crisis behavior never takes a rest and the need for our training grows. The behaviors that educators face get more challenging every year.

This is a suggested course of action for teachers, but it can be used as a template for anyone who wants to get back on the wagon with crisis management.

Does your policy spell t-r-o-u-b-l-e? This discussion came up today in the form of a question from a participant.

This smaller program gave me the chance to appreciate some local culture and generate ideas with educators about how to stay in control during a crisis.

We have a bad habit of ignoring threats. People can be threatened at work daily, but if we don’t address them, we won’t be ready when a crisis happens.

Back in the valley of the sun where I used to live. Phoenix may be hot, but it can be a beautiful place too.

Wish you had a nickel for every time someone asked you "What do I do if..."? Try this to help staff find answers, and relief from fear.

Our efforts to manage crisis situations can’t end when we see a decrease in someone’s behavior. We need to show that we’re still interested and care.

Getting creative with the way that you team teach can lead to a more effective and interesting learning environment for your participants and yourself!

I like to drive, as it gives me a feeling of control over how I get from point A to point B.

We know to be aware of personal space, but things can get more complicated. What about when belongings are thrown into the mix?

People ask a variety of questions. Our training manual covers different categories so Certified Instructors will be prepared to manage those questions.

CPI is continually collecting information on achievements and best practice improvements from organizations which implement the program.