Q/A

Questions and answers to help you get the most from Flex.

Yes! Flex gives participants an opportunity to familiarize themselves with content and concepts before ever setting foot in the classroom, giving you space to focus on aspects of training that might be more beneficial for your staff. By targeting the specific needs of your staff, there’s a greater chance for knowledge to become ingrained and second nature.

You can use Flex anywhere you can use a computer. We recommend performing the online portion in the comfiest place you can think of.

Cost savings may be realized for replacement staff, pay stipends, shift differentials, etc. To see how much your organization could save, click here.

Both! While in the past you could only train your staff in Nonviolent Crisis Intervention® training using Flex, we now offer you the opportunity to renew or upgrade your Nonviolent Crisis Intervention® certification with Flex.

When either you or your participants are training with Flex, it doesn’t matter what time it is. If you’re a night owl or an early bird, you just need to log on and start learning.

With Flex, you can deliver Nonviolent Crisis Intervention® training and its Refresher to your staff. As an Instructor, you can renew or upgrade your Nonviolent Crisis Intervention® certification with Flex. Moving forward, we will continue to add new courses like the Nonviolent Crisis Intervention® Focus on Autism course that is available now.

With Flex, you can deliver Nonviolent Crisis Intervention® training and its Refresher to your staff. As an Instructor, you can renew or upgrade your Nonviolent Crisis Intervention® certification with Flex. Moving forward, we will continue to add new courses like the Nonviolent Crisis Intervention® Focus on Autism course that is available now.

Flex gives you the ability to best use your time in the most effective way possible, saving both time and money, making classroom time more effective, increasing training retention, and hopefully leading to fewer incidents at your facility. Flex might not be the ideal choice for every organization, but this option delivers the same base knowledge, content, and outcomes of traditional training—it’s a question of whether it’s right for you. For organizations with multiple facilities, facilities in different locations, numerous staff shifts, and other time and budget constraints, Flex is a perfect opportunity to achieve success in implementation of Nonviolent Crisis Intervention® training.

No. Any Instructor who has been trained in the enhanced content can teach the Flex program. CPI has developed a helpful QuickStart Guide that offers easy access to facilitation information. It includes details about how to purchase seats and register participants, support your staff during their online training, and prepare for the classroom session. The QuickStart Guide also gives you information about how to document your training, access related resources, and obtain technical support if needed.

No. Flex training may be appropriate for some staff, but the traditional classroom-based approach may be more appropriate for others.

No. During the online course, participants use a downloadable Learner's Guide that ushers them through each module, encourages note-taking, and challenges them to consider their own workplace realities and apply the content. Participants bring their Learner's Guides filled with their own reflections to your classroom session. In the classroom, participants receive a Job Aid (sent to Instructors when they order "seats"). The Job Aid links the online and classroom portions of the training, and also contains the participant's Blue CardTM confirmation.

The ordering process is slightly different. When you purchase the number of seats you need for your participants to access the online portion of the course, CPI will ship the same number of Flex Job Aids.

CPI tracks the participants who have completed the course and provides you with a final quiz score upon their completion. CPI requires an 80% passing grade for participants. Information about the number of seats you have remaining will be available online. You will also be able to check participant status online at any time. We recommend that, for your own records, you track your seats as you issue them.

Generally, an average participant can expect the online portion to take approximately two to three hours. Because this is self-paced learning, some may spend less time and some may choose to spend more time.

Generally, an average participant can expect the online portion to take approximately two to three hours. Because this is self-paced learning, some may spend less time and some may choose to spend more time.

Plan on approximately three to five hours, depending on which units you teach and how much time you need for practice.

No. Participants need to have completed and passed the quiz at the end of the course to attend the classroom session. This information is made available to you via the Learning Management System to verify that they have completed that portion of the course. If staff have not completed the online portion, you will need to reschedule them for a later class.

During the online portion of the course, there is general information about risk behavior and the risks of restraints, but no physical techniques are taught. These techniques are taught and practiced during the classroom session.

Flex supports most modern internet browsers and optimized for the desktop experience. If you need help with Flex, call 877.877.5390 or email instructor@crisisprevention.com with any questions or problems you’re having.

back to CrisisPrevention.com