Flex Training

Frequently Asked Questions

Because learners come to the course with a foundational knowledge (key terms and definitions) already in place, they will be prepared to discuss how they can apply the models and techniques learned, and they will practice these skills in the classroom. This allows more time for the learner to focus on applying the material and can make retaining the content more effective.

Cost savings may be realized for replacement staff, pay stipends, shift differentials, etc. To see how much your organization could save, click here.

No. Any Instructor who has been trained in the enhanced content can teach the Flex program. CPI has developed a helpful QuickStart Guide that offers easy access to facilitation information. It includes details about how to purchase seats and register participants, support your staff during their online training, and prepare for the classroom session. The QuickStart Guide also gives you information about how to document your training, access related resources, and obtain technical support if needed.

No. Flex training may be appropriate for some staff, but the traditional classroom-based approach may be more appropriate for others.

No. During the online course, participants use a downloadable Learner's Guide that ushers them through each module, encourages note-taking, and challenges them to consider their own workplace realities and apply the content. Participants bring their Learner's Guides filled with their own reflections to your classroom session. In the classroom, participants receive a Job Aid (sent to Instructors when they order "seats"). The Job Aid links the online and classroom portions of the training, and also contains the participant's Blue CardTM confirmation.

The ordering process is slightly different. When you purchase the number of seats you need for your participants to access the online portion of the course, CPI will ship the same number of Flex Job Aids.

After you purchase seats for your participants, and set up your class, you will have the ability to send an email invitation to each participant.

CPI tracks the participants who have completed the course and provides you with a final quiz score upon their completion. CPI requires an 80% passing grade for participants. Information about the number of seats you have remaining will be available online. You will also be able to check participant status online at any time. We recommend that, for your own records, you track your seats as you issue them.

Generally, an average participant can expect the online portion to take approximately two to three hours. Because this is self-paced learning, some may spend less time and some may choose to spend more time.

Plan on approximately three to five hours, depending on which units you teach and how much time you need for practice.

No. Participants need to have completed and passed the quiz at the end of the course to attend the classroom session. This information is made available to you via the Learning Management System to verify that they have completed that portion of the course. If staff have not completed the online portion, you will need to reschedule them for a later class.

During the online portion of the course, there is general information about risk behavior and the risks of restraints, but no physical techniques are taught. These techniques are taught and practiced during the classroom session.

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