After Program Support

​Unparalleled support on the phone,
online, and in person.

Back to Dementia Care Specialists

We support your team so you can deliver the highest quality memory care possible.

On the phone

When you call us, you’ll always talk to a real person who will help you:

  • Problem-solve issues
  • Develop policies and procedures
  • Understand standards and recommended practices
  • Learn how to become a Dementia Capable Society Leader
  • Find helpful resources

Online

You’ll have exclusive access to resources such as:

  • On-demand webinars to help you plan your staff trainings
  • An easy-to-use documentation system that helps protect your organization should you need it
  • A helpful eNewsletter filled with tips, tools, and legislative and regulatory updates
  • Downloadable Instructor materials, tutorials, and interactive activities

In person

When you work with the DCS team, you choose how much or how little to engage us in the process of achieving your goals. If you choose our consulting solutions, we’ll be there to guide you on how to train staff, create or enhance programming, add a dementia care unit, or even build a facility from the ground up. And we’re always available for ongoing support.

Also as a Certified Instructor in good standing, you’re invited to re-attend the Dementia Capable Care: Foundation and Behaviors Courses* at no cost as a refresher. This gives you the chance to stay up to date and see the courses taught by a DCS Global Professional Instructor. Take the opportunity to review course content for free!
*Must have attended and become a Certified Instructor in our new Behaviors Course in order to attend a Behaviors Refresher.

We’re with you every step of the way. 

marci-gerke.jpg“I find CPI has great personal follow-up and wonderful resources. Dementia Care Specialists has improved our staff skills in promoting positive behavioral responses with clients, improved how we care for our residents [by 50–74%], and allowed us to bring this training to all our staff. —Marci Gerke, Memory Care and Health Services Director, The Gardens at Columbine 

Support from other dementia care providers too!

Connect online anytime with people who do what you do! The Dementia Capable Care Community on Yammer is a secure professional development network that we built just for you. It’s your go-to place to troubleshoot challenges, exchange ideas, share success, boost your confidence, and get inspired. Ask or answer questions 24/7 on your computer or with the Yammer App on your smartphone.
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