Health Care Professionals

Empower all staff to create safe and trauma-informed environments.

Training Programmes Designed to Manage Risk Behaviours

CPI training programmes provide strategies and techniques for all health care professionals, from frontline and nursing teams through to reception and support staff.

These strategies and techniques focus on the Care, Welfare, Safety, and Security℠ of both staff and those in their care with evidence-based de-escalation and crisis prevention approaches.

  • Prevent escalating behaviours
  • Intervene and de-escalate risk behaviours
  • Reduce or eliminate use of restraint

CPI Safety Intervention Foundation

CPI Safety Intervention training incorporates trauma-informed and person-centred approaches. The programme is the perfect solution for professionals who need to prevent and/or intervene in crisis situations.

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CPI Verbal Intervention Training

CPI Verbal Intervention Training is ideal for health care facilities that require a completely non-physical approach to intervention. This training focuses on de-escalation strategies resulting in safe, non-restrictive interventions.

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CPI Safety Intervention Advanced/Advanced & Emergency

Advanced programmes specifically designed for staff that support individuals who are more likely to demonstrate more complex or extreme risk behaviours.

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CPI Prevention First Online Training

Designed for lower-risk situations, and in-line with NHS Conflict Resolution learning outcomes, this online training expands awareness of workplace violence and the behaviours that cause it.

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Health Care Success Stories

CPI helped Auckland District Health Board reduce incidents of violence across their three main facilities.

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Renewal Programmes

We provide a variety of certification renewal programmes for Certified Instructors.

CPI Delivers Results


Improved skills and confidence

94% of customers improved skills and confidence

Our customers have seen significant improvement in staff de-escalation skills and overall safety.


Reduction in crisis behaviour

83% of organisations have seen a reduction in crisis behaviour

De-escalation skills are essential in safely reducing challenging and crisis behaviour.


Years of experience

40+ Years of experience

CPI has helped create safer workplace environments, since 1980.

Foster a safe, respectful facility that focuses on the well-being of staff and patients.

Complete the form to download our resource that includes practical tips that can be implemented in your hospital.

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Creating a Safe and Caring Hospital