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General
Here’s How You Can Manage Your Anger
At the Crisis Prevention Institute, we often say that we can’t control other people’s behaviour—we can only control our own. We can choose how we react to other people’s actions and how we respond to our own emotions. Our anger doesn’t have to be a catalyst for conflicts and damage to relationships.
 
General
The Importance of being Trauma-informed
Blog | CPI Global Professional Instructor Amanda Brady-Fujita discusses the importance of being trauma-informed.  
General
10 Tips for being Trauma-informed
Blog | Here are CPI’s 10 Tips on how to be trauma-informed
General
How CPI Training programmes stay in line with international research
Blog | As we eagerly await the release of Safety Intervention 3rd Edition, we look back at how CPI MAPA has evolved over the years
General
Language and creating a positive workplace culture
Blog | CPI Professional Trainer Susy McCleery reflects on the use of negative language and how we can choose to create a more positive culture within our organisations.
 
General
The Bad News Conversation: How do you handle it?
Blog | CPI Global Professional Instructor Mien Bhagwandin talks about the most effective way to deliver bad news. 
 
Education
An Interview with Vicki Robinson, Associate Principal of Hamilton North School

Case Study | We interviewed Vicki Robinson from Hamilton North School on how CPI training provided consistent practice for when students display risk behaviour.

General
Communication in the training room
Blog | We can communicate in many ways when we are delivering our training; verbally, paraverbally and non-verbally. CPI trainer Steve Martin looks at how Certified Instructors and other trainers can become better at communicating.
General
CPI's Crisis Development Model
Blog | What is CPI's Crisis Development ModelSM and how can it be used to prevent or de-escalate the situation.
General
Developing a restraint reduction plan
Professor Joy Duxbury, chair of the Restraint Reduction Network in England, explores where to start with creating an organisational restraint reduction plan.
General
5 tips for dealing with ‘difficult’ people
Blog | We give you five simple tips that can help when trying to diffuse a situation with a difficult person.
 
General
Tips for when your employees or colleagues are working alone
Blog | Leverage these CPI training programme lone worker safety tips from our US colleagues to keep your employees safe.
General
CPI’s Powerful Adult Teaching Methods
Blog | How do you help staff learn the strategies taught in training? Everyone’s learning style is unique, but most benefit from a mix of these powerful methods.
General
Language Matters: Why it's important to choose your words carefully
Blog | CPI trainer Laura West looks at why it's important that we, specifically when talking about neurodiversity, try and make the right choice of words and terms.
General
Why be a Global Professional Instructor?
Blog | One of our Global Professional Instructors based in Australia, Paula Elliot, talks about her role, what she likes about it and what it's like working for CPI within the training team.
General
Reasons to be a Certified Instructor and the train-the-trainer model
Blog | One of CPI's Global Professional Instructors in Australia, Paula Elliot, knows first-hand the importance of organisations, wherever they are in the world, having a Certified Instructor and the benefits of CPI's train-the-trainer model.
Health Care
My first encounter with Clinical Holding training
Blog | Global Professional Instructor Huw Lloyd writes about his experiences, from his perspective as a CPI trainer, of his first encounter with our Clinical Holding training.
General
Depression, anxiety and children's mental health

Blog | Francis Florencio reflects on the importance of children and young people’s mental health as we head into Children's Mental Health Week.

General
Let’s consider trauma
Blog | CPI Global Professional Manager Susy McCleery looks at trauma and Adverse Childhood Experiences and how we can support and understand those who have experienced them.
Education
Beyond the Student: How Educators Can Help Alleviate Parental Anxiety
Blog | Educators play a key role in helping children re-acclimatise to the classroom. But post-pandemic, there is a growing need for them to help alleviate parental anxiety around school transitions too.
Education
How CPI training enabled a consistent approach to behaviour at Borilla Kindergarten

CASE STUDY | We interviewed Jenny Finlay from Borilla Community Kindergarten Queensland to find out more about how CPI training reduced dangerous behaviour and boosted staff morale.

General
From MAPA to Safety & Verbal Intervention
Guidance for those making the transition from MAPA to CPI's Safety and / or Verbal Intervention training programmes.
Health Care
Case Study: Auckland District Health Board
Case Study | We interviewed Sue Ramsay from Auckland District Health Board to find out more about how CPI training programmes provide strategies and techniques for all healthcare professionals.
General
Making your mental health a priority
Blog | Our Global Professional Instructor Katharine Sell explores the importance of making your own mental health a priority amidst a cost of living crisis and other factors.
General
CPI’s Top 10 De-Escalation Tips Revisited
CPI's top ten de-escalation tips are everyday strategies for crisis prevention and a way of seeing humanity as full of potential, not hopelessly problematic.
Dementia Care
A Proactive Approach to Avoiding Difficult Behaviours in Dementia
Telling someone they can’t do something, or talking to them in a certain tone, will only escalate an issue. Here’s how to reduce problems.
Dementia Care
New: Dementia Capable Care
CPI's new Dementia Capable Care training programme is based on an enriched model of care and support.
Education
Add Classroom Design to Your Behaviour Management Toolkit
Bridging collaborative classroom design elements with CPI behaviour management techniques.
General
How to make sure your training benefits everyone
CPI trainer Simon Rogers looks at some of the useful tools trainers can use to ensure their style of training suits and benefits everyone.
General
Why choose CPI training?
Blog | Just some of the reasons to choose CPI training and become a CPI Certified Instructor / trainer whether you work in education, healthcare or social care.
General
5 verbal de-escalation techniques
Blog | The aim of this blog is to give you some basic verbal strategies that you could think about using when faced with an individual in distress.
Human Services
INTERVIEW: Richard Parson - Community Living New Zealand
Interview with Richard Parson regarding MAPA and Community living in New Zealand.
General
COVID-19 Update
A COVID update from CPI regardingquestions to Frontline health and social care staff
General
COVID-19 and the use of physical interventions
COVID-19 Message from Martyn Dadds MD of CPI International offering guidance to Certificated instructors.
General
THINK Before You Speak, PAUSE Before You Act

A blog about Thinking before you speak and choosing your words carefully.

General
Tell us your success story
A short blog inviting you to tell us your success stories of CPI training.
General
Why Renewals and Refreshers Are Important for You and Your Staff
Why Renewals and Refreshers are important for yourself and your staff in your organisation.
General
How to get the support you need after training
A guide on how to get support you may require after undertaking CPI training, and the approaches you can administer in your organisation. 
General
How to Avoid Power Struggles
A blog on how to avoid power struggles that can occur. Guest authored by Terry Vittone. 
Education
Case Study: Our Lady of La Vang
A case study of Our lady of La Vang, a school that provides specialist education for students with intellectual disabilities
Education
Ravenswood School: How MAPA® & Pivotal MAPA® helped us to change
A case study of Ravenswood School and how MAPA and Pivotal MAPA helped them, Co-written by Mark Senior.
General
Understanding the Importance of Integrated Experience
The Integrated Experience is defined as the way behaviour impacts behaviour—how my behavioural choices can impact yours. CPI training emphasises that to positively inform this Integrated Experience, you must understand that the only behaviour you can control is your own.
How to Avoid Power Struggles
General
Setting Limits: Solutions Beyond Words
The powerful limit setting techniques found in the MAPA® programme will help you avoid and de-escalate crisis situations.
General
De-Escalation Tip of the Day: Use Nonthreatening Nonverbals
De-Escalation Tip of the Day regarding Non verbal communication
Health Care
Patient Safety and Staff Safety: Why they are intertwined
When we talk about finding real solutions to workplace violence, we tend to lose sight of the violence that hospital employees deal with daily.
General
6 Effective Verbal Intervention Strategies
How can you intervene with challenging student behavior? Get tips for safe, respectful, and effective verbal intervention.