The Crisis Prevention Institute (CPI) delivers specialised training throughout Australia and New Zealand to assist human service providers to respond safely, effectively and confidently to challenging or aggressive behaviours that may be presented by those in their care.
MAPA® (Management of Actual or Potential Aggression) is a nationally recognised and leading behaviour management programme that teaches social workers skills to respond safely, effectively and confidently to challenging or aggressive behaviours that may be presented by those they care for.