The Crisis Prevention Institute (CPI) delivers specialised training throughout Australia and New Zealand to assist healthcare, education, aged care and human service providers to respond safely, effectively and confidently to challenging or aggressive behaviours that may be presented by those in their care.
MAPA® (Management of Actual or Potential Aggression) is a nationally recognised and leading behaviour management programme that teaches your staff skills to respond safely, effectively and confidently to challenging or aggressive behaviours that may be presented by those they care for.