What We Do

​With training, consulting and support, we help you enhance care and safety for everyone.

Who is CPI?

The Crisis Prevention Institute (CPI) delivers specialised training throughout Australia and New Zealand to assist human service providers to respond safely, effectively and confidently to challenging or aggressive behaviours that may be presented by those in their care. We have been providing training for over 35 years and have trained over 10 million professionals in a variety of health care sectors across Australia and New Zealand.

MAPA®(Management of Actual or Potential Aggression) Programme

MAPA® (Management of Actual or Potential Aggression) is a nationally recognised and leading behaviour management programme that teaches social workers skills to respond safely, effectively and confidently to challenging or aggressive behaviours that may be presented by those they care for.

Not sure which course is best for you?We're here to help.
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