Human Services Professionals

Provide staff with the critical skills needed for behavior management, crisis prevention, and de-escalation.

Training Programs Designed to Manage Risk Behaviors

CPI training programs provide strategies and techniques for all levels of human services professionals including social workers, counselors, and youth workers.

These strategies and techniques focus on the Care, Welfare, Safety, and Security℠ of staff, parents, and their children with evidence-based de-escalation and crisis prevention approaches.

  • Prevent and de-escalate risk behaviors
  • Align behavior management strategies with parents and counselors
  • Integrate person-centered, trauma-informed best practices

Human Services Success Stories

“There were recognizable behavioral shades of gray. Staff now have the ability to distinguish these behavioral shades and intervene accordingly, with tangible benefits to youth and staff.”

Jeff Holland
Quality Assurance Manager,
Pine Hills Youth Correctional Facility

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Renewal Programs

We provide a variety of certification renewal options for Certified Instructors, including specialized programs for staff working with individuals on the autism spectrum, dealing with mental health issues, or impacted by trauma.

CPI Delivers Results


Improved de-escalation skills and overall safety

94% improved de-escalation skills and overall safety

94% of organizations saw CPI training improve staff de-escalation and overall safety.

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Reduced challenging behaviors

73% reduced challenging behaviors

73% of organizations reduced challenging behaviors by 20-29% or more since implementing CPI training.

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Reduced use of force

72% reduced use of force

72% of organizations decreased the use of force and physical restraints by 25-49% or more since implementing CPI training.

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Effective verbal responses are often the key to avoiding physical confrontations.

Complete the form to download our “Seven Principles for Effective Verbal Intervention” eBook for techniques to help you intervene in the safest, most effective way possible when challenging situations arise.

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