Our Programmes

CPI is an RRN certificated training provider

CPI Safety Intervention™ and CPI Verbal Intervention™ are the programme names formerly known as MAPA®

Most Popular Programmes

CPI Verbal Intervention

CPI Verbal Intervention incorporates trauma-informed and person-centred approaches. The programme, which was formerly an element of MAPA®, trains staff to respond to crisis situations with a focus on prevention using verbal de-escalation skills and strategies where restraint is inappropriate.

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Programme Features:
  • Trauma-informed training.
  • Prevention and verbal de-escalation skills.
Recommended For: Professionals who work in environments that require safe responses to escalating behaviour but not restrictive or physical intervention techniques.

CPI Safety Intervention Foundation

CPI Safety Intervention Foundation training formerly known as MAPA®, incorporates trauma-informed and person-centred approaches. The programme is the perfect solution for professionals working in health, social care, and education who need to prevent and/or intervene in crisis situations. With a focus on prevention, it also teaches staff de-escalation skills as well as non-restrictive and restrictive interventions. Training Certified by Bild-ACT under the Restraint Reduction Network Training Standards.

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Programme Features:
  • Trauma-informed training.
  • Prevention and verbal de-escalation skills.
  • Disengagement safety techniques.
  • Risk assessment framework.
  • Physical intervention techniques.
Recommended For: Professionals who work in environments that require restrictive or physical intervention techniques.

CPI Safety Intervention Advanced/Advanced & Emergency

CPI Safety InterventionTM, formerly known as MAPA®, Advanced or Advanced and Emergency programmes are designed for organisations that support individuals who are more likely to demonstrate more complex or extreme risk behaviours. It provides effective tools and decision-making skills to help staff manage higher risk situations, offering a wider array of verbal and physical intervention options. Please note, participants need to complete the Foundation programme first.

RRN certificated training curricula.

Provides both Continuing Education Credits (CEC) and Continuing Professional Development (CPD) Credits.

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Programme Features (Advanced):
  • Additional non-restrictive and restrictive interventions for risk behaviour.
  • Expanded decision-making skills.
  • Introduces the Brosett Violence Checklist.
Programme Features (Advanced & Emergency):
  • All expanded content of the Advanced Programme.
  • Explicit focus on safety intervention for extreme risk behaviour (including floor holding and other emergency interventions).
Recommended For: Professionals who work in environments that require more advanced skills and restrictive or physical intervention techniques.

Renewal Programmes

We provide multiple renewal certification programmes for Certified Instructors, with virtual and blended delivery options.

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Specialty Programmes

Classroom Culture Training

Classroom Culture Training is for school leaders and education professionals interested in fostering a positive culture within each classroom. This training provides practical techniques to implement consistent and sustainable principles that prevent, or mitigate, the need for de-escalation interventions.

Available as a virtual Instructor Certification Programme.

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Prevention First Online Training

Designed for lower risk conflict resolution situations, CPI Prevention First Online Training expands awareness of workplace violence and the behaviours that cause it, helping to unify staff. CPI Prevention First meets the NHS Conflict Resolution Learning Outcomes.

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Dementia Capable Care Training

The Dementia Capable Care (DCC) training programme provides nursing and health care workers with the tools they need to be the best care partner for those living at different stages of dementia. It blends the Claudia Allen Cognitive Disabilities Model, showing you how to support persons at all cognitive levels and dementia stages, with Kitwood’s model of person-centred care and CPI’s verbal de-escalation techniques – to help drive measurable positive outcomes.

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Clinical Holding Training

Clinical Holding Training provides the skills to deliver essential care safely and effectively. It’s for when the treatment for a person without capacity is necessary and in the person’s best interests, all while ensuring Care, Welfare, Safety and SecuritySM.

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Find the right programme for your organisation

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