DCC:B Course Topics

Back To Dementia Capable Care: Behaviours

DCC:B helps you develop a deeper understanding of dementia and age-related, cognitive conditions. It also helps you describe how an abilities-based model of support can minimise the impact of the condition on individuals and their families.

Course topics include:

Philosophical and Theoretical Framework of Dementia

Identify paradigm shifts in dementia care and develop an awareness of the Cognitive Disabilities Model and the person-centred care approach.

Alzheimer's Disease and Related Dementias (ADRD) and Cognition

Understand the impact of ADRD through defining its function and components.

Best Ability to Function

Learn about and demonstrate Best Ability to Function and its effects on Can Do, Will Do, and May Do.

Communication and Behaviours in Dementia Care

Define the process of communication and how it is affected by dementia, apply skills through role-play, and develop strategies for behaviour management and prevention.

The Crisis Development Model

Understand how to recognise behaviour levels and how they can be interpreted for those with dementia.

Non-Verbal Communication

Explore how body position, posture, touch, and personal space impacts others.

Paraverbal Communication

Examine how the way you say what you say can influence how someone perceives your message.

Verbal Intervention

Match verbal behaviours with appropriate verbal responses and learn more about the practice of limit-setting and Empathic Listening skills.

Precipitating Factors, Rational Detachment, Integrated Experience

What are the underlying factors that precipitate escalating behaviour? Explore how your attitudes and actions can influence a person in crisis.

Staff Fear and Anxiety

Examine ways to cope with fear and anxiety, focusing on how to stimulate positive and productive responses during crisis situations.

Physical Interventions — Disengagement Skills

Equip yourself with skills to respond to strikes and grabs in low-, medium-, and high-risk behaviour situations.

Physical Interventions — Holding Skills

Understand the risks of restraint use. Explore progressive team responses to physical risk behaviours, and essential methods for discontinuing restraint use as soon as possible.


Learn how to develop and implement a framework for debriefing, recording and reporting, and establishing Therapeutic Rapport to prevent future crises and improve staff interventions.


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