Internationally recognised and sector-leading, the MAPA® programme teaches management and intervention techniques to cope with escalating behaviour. The course equips participants with the skills and confidence to decelerate behaviours that challenge and champion a culture of Care, Welfare, Safety, and Security.
The programme introduces a decision-making framework that considers levels of risk, enabling participants to make best interest decisions regarding service users and patients, while delivering essential care and treatment. These safe interventions can be applied in personal care, special care dentistry and emergency and surgical settings.