MAPA - Now CPI Safety Intervention Foundation Training

CPI Safety Intervention training, formerly known as MAPA® (Management of Actual and Potential Aggression) incorporates trauma-informed and person-centred approaches. The programme is the perfect solution for professionals working in health, social care and education who need to prevent and/or intervene in crisis situations. With a focus on prevention, it also teaches staff de-escalation skills as well as non-restrictive and restrictive interventions.

Training Certified by Bild ACT under The Restraint Reduction Network Training Standards.

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Benefits of Safety Intervention Training (formerly MAPA)

Recognise & Respond to Crisis Behaviour

The MAPA programme, now known as Safety Intervention, features all of the elements included in the Verbal Intervention programme. Starting with these previous skills you learn simple behaviour assessment and decision-making skills to ensure escalation is avoided. When faced with a behavioural crisis that places staff or others at risk of injury, you learn how to focus on the least-restrictive physical intervention to ensure the Care, Welfare, Safety, and Security℠ of those in your care.

Safe Physical Intervention

We are the only training provider that includes physical interventions that have been independently risk assessed, following published research which demonstrates that they maximise safety and minimise harm. A rigorous biennial research review ensures that our restrictive interventions meet best-practice international standards.

Essentially, we have taken the term MAPA® (Management of Actual and Potential Aggression) which was used to describe the full curriculum and divided it into two distinct programmes:

Verbal Intervention is the programme that enables you to teach all the CPI preventative approaches.

Safety Intervention is the programme that enables you to teach all the CPI preventative interventions plus the disengagements and/or holding skills.

Evidence-Based & Internationally Accredited

Our evidence-based approach has been successfully used for over 40 years and is nationally and internationally accredited by IACET, RRN Training Standards, RQF and CPD.

MAPA® training, now known as Safety Intervention, emphasises physical intervention as a last resort and only when appropriate to the level of risk.

Business Benefits

Improve Safety & Reduce Risk
MAPA® training, now known as Safety Intervention, is fully compliant with current statutory and legal requirements, ensuring a safer workplace for your staff.

Employee Performance and Better Outcomes
Preventing workplace crisis reduces staff burnout and increases feelings of safety and job satisfaction. By reducing conflict situations, it increases staff confidence and improves outcomes for the people you support.

Ensure the Well-Being of Those in Your Care
Our training has been used by over 15 million people to successfully manage challenging behaviour and to prevent or minimise the likelihood of a crisis.

How It Works



Register for an instructor certification programme near you or call us to schedule a blended learning course for your organisation.


We train you

We train your selected staff member to the deliver the programme across your organisation in order to strengthen and develop the existing knowledge and skills of your teams. After training, we support your trainer with classroom materials and ongoing consultation.


You train your staff

We enable you to combine our evidence-based practices with your organisation’s policies and procedures to ensure that training is consistent across your organisation.

We then support your trainer to help deliver training effectively, ensuring your return on investment.

Our Training Supports your Organisation. Here’s How…


of Customers Improved Skills and Confidence

94% of Customers Improved Skills and Confidence

Our customers have seen significant improvement in staff de-escalation skills and overall safety across healthcare, social care and education.


of Organisations Have Seen a Reduction in Crisis Behaviour

83% of Organisations Have Seen a Reduction in Crisis Behaviour

De-escalation skills are essential in safely reducing challenging and crisis behaviour.


Years of Experience

40+ Years of Experience

Since 1980, we have helped create safer environments.

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Bring Safety Intervention Training (MAPA) to Your Organisation

Complete the form and we will contact you with more information about how MAPA / Safety Intervention can benefit your organisation.