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This programme, formerly known as MAPA®, gives professionals the confidence to prevent or respond safely to crisis situations. Alongside de-escalation techniques you'll learn non-restrictive and restrictive interventions.
For organisations and staff that don't require intervention skills, this programme, formerly an element of MAPA®, trains individuals to recognise and prevent conflict situations with a focus on verbal de-escalation techniques.
The Advanced, or Advanced and Emergency, programme, formerly known as MAPA®, is designed for organisations that support individuals who are more likely to demonstrate complex or extreme risk behaviours.
Practical skills and solutions for behaviours that challenge
Comprehensive behaviour solutions that Define, Train and Sustain culture change
Evidence-based, person-centred programme for aged care and dementia care professionals
Take the first step toward greater safety for everyone.
Pivotal Education was acquired by CPI in 2017. As part of this process, the Pivotal Education principles and content have been fully integrated into CPI’s suite of programmes.
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