Voices of CPI Blog

Perspectives and insights from experts and partners.

Editor's Picks

Health Care
24 October, 2022 Case Study: Auckland District Health Board

Case Study | We interviewed Sue Ramsay from Auckland District Health Board to find out more about how CPI training programmes provide strategies and techniques for all healthcare professionals.

Education
16 November, 2022 How CPI training enabled a consistent approach to behaviour at Borilla Kindergarten
General
16 November, 2022 From MAPA to Safety & Verbal Intervention
General
28 July, 2022 CPI’s Top 10 De-Escalation Tips Revisited

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Health Care Education Dementia Care General De-escalation Skills Verbal Intervention Trauma Behaviour Management

Recent Blogs

General
10 August, 2023 Here’s How You Can Manage Your Anger
At the Crisis Prevention Institute, we often say that we can’t control other people’s behaviour—we can only control our own. We can choose how we react to other people’s actions and how we respond to our own emotions. Our anger doesn’t have to be a catalyst for conflicts and damage to relationships.
 
General
12 July, 2023 The Importance of being Trauma-informed
Blog | CPI Global Professional Instructor Amanda Brady-Fujita discusses the importance of being trauma-informed.  
General
11 July, 2023 10 Tips for being Trauma-informed
Blog | Here are CPI’s 10 Tips on how to be trauma-informed
General
03 July, 2023 How CPI Training programmes stay in line with international research
Blog | As we eagerly await the release of Safety Intervention 3rd Edition, we look back at how CPI MAPA has evolved over the years
General
03 July, 2023 Language and creating a positive workplace culture
Blog | CPI Professional Trainer Susy McCleery reflects on the use of negative language and how we can choose to create a more positive culture within our organisations.
 
General
22 June, 2023 The Bad News Conversation: How do you handle it?
Blog | CPI Global Professional Instructor Mien Bhagwandin talks about the most effective way to deliver bad news. 
 
Education
19 June, 2023 An Interview with Vicki Robinson, Associate Principal of Hamilton North School

Case Study | We interviewed Vicki Robinson from Hamilton North School on how CPI training provided consistent practice for when students display risk behaviour.

General
24 May, 2023 Communication in the training room
Blog | We can communicate in many ways when we are delivering our training; verbally, paraverbally and non-verbally. CPI trainer Steve Martin looks at how Certified Instructors and other trainers can become better at communicating.
General
24 May, 2023 CPI's Crisis Development Model
Blog | What is CPI's Crisis Development ModelSM and how can it be used to prevent or de-escalate the situation.
General
24 May, 2023 Developing a restraint reduction plan
Professor Joy Duxbury, chair of the Restraint Reduction Network in England, explores where to start with creating an organisational restraint reduction plan.
General
23 May, 2023 5 tips for dealing with ‘difficult’ people
Blog | We give you five simple tips that can help when trying to diffuse a situation with a difficult person.
 
General
18 April, 2023 Tips for when your employees or colleagues are working alone
Blog | Leverage these CPI training programme lone worker safety tips from our US colleagues to keep your employees safe.
General
17 April, 2023 CPI’s Powerful Adult Teaching Methods
Blog | How do you help staff learn the strategies taught in training? Everyone’s learning style is unique, but most benefit from a mix of these powerful methods.
General
24 March, 2023 Language Matters: Why it's important to choose your words carefully
Blog | CPI trainer Laura West looks at why it's important that we, specifically when talking about neurodiversity, try and make the right choice of words and terms.
General
24 February, 2023 Why be a Global Professional Instructor?
Blog | One of our Global Professional Instructors based in Australia, Paula Elliot, talks about her role, what she likes about it and what it's like working for CPI within the training team.
General
14 February, 2023 Reasons to be a Certified Instructor and the train-the-trainer model
Blog | One of CPI's Global Professional Instructors in Australia, Paula Elliot, knows first-hand the importance of organisations, wherever they are in the world, having a Certified Instructor and the benefits of CPI's train-the-trainer model.
Health Care
02 February, 2023 My first encounter with Clinical Holding training
Blog | Global Professional Instructor Huw Lloyd writes about his experiences, from his perspective as a CPI trainer, of his first encounter with our Clinical Holding training.
Education
01 February, 2023 Depression, anxiety and children's mental health

Blog | Francis Florencio reflects on the importance of children and young people’s mental health as we head into Children's Mental Health Week.

General
04 January, 2023 Let’s consider trauma
Blog | CPI Global Professional Manager Susy McCleery looks at trauma and Adverse Childhood Experiences and how we can support and understand those who have experienced them.
Education
04 January, 2023 Beyond the Student: How Educators Can Help Alleviate Parental Anxiety
Blog | Educators play a key role in helping children re-acclimatise to the classroom. But post-pandemic, there is a growing need for them to help alleviate parental anxiety around school transitions too.
Education
16 November, 2022 How CPI training enabled a consistent approach to behaviour at Borilla Kindergarten
CASE STUDY | We interviewed Jenny Finlay from Borilla Community Kindergarten Queensland to find out more about how CPI training reduced dangerous behaviour and boosted staff morale.
General
16 November, 2022 From MAPA to Safety & Verbal Intervention
Guidance for those making the transition from MAPA to CPI's Safety and / or Verbal Intervention training programmes.
Health Care
24 October, 2022 Case Study: Auckland District Health Board
Case Study | We interviewed Sue Ramsay from Auckland District Health Board to find out more about how CPI training programmes provide strategies and techniques for all healthcare professionals.
General
05 October, 2022 Making your mental health a priority
Blog | Our Global Professional Instructor Katharine Sell explores the importance of making your own mental health a priority amidst a cost of living crisis and other factors.
General
28 July, 2022 CPI’s Top 10 De-Escalation Tips Revisited
CPI's top ten de-escalation tips are everyday strategies for crisis prevention and a way of seeing humanity as full of potential, not hopelessly problematic.
Health Care
14 July, 2022 How Clinical Holding training can help your staff
Blog | When staff know how to implement the appropriate intervention at the right time, it can improve staff confidence, morale as well as patient safety.
Dementia Care
03 June, 2022 A Proactive Approach to Avoiding Difficult Behaviours in Dementia
Telling someone they can’t do something, or talking to them in a certain tone, will only escalate an issue. Here’s how to reduce problems.
Dementia Care
03 June, 2022 New: Dementia Capable Care
CPI's new Dementia Capable Care training programme is based on an enriched model of care and support.
General
06 December, 2021 5 verbal de-escalation techniques
Blog | The aim of this blog is to give you some basic verbal strategies that you could think about using when faced with an individual in distress.
Human Services
21 August, 2020 INTERVIEW: Richard Parson - Community Living New Zealand
Interview with Richard Parson regarding MAPA and Community living in New Zealand.
General
29 April, 2020 COVID-19 Update
A COVID update from CPI regardingquestions to Frontline health and social care staff
General
31 March, 2020 COVID-19 and the use of physical interventions
COVID-19 Message from Martyn Dadds MD of CPI International offering guidance to Certificated instructors.
General
31 March, 2020 THINK Before You Speak, PAUSE Before You Act

A blog about Thinking before you speak and choosing your words carefully.

General
23 March, 2020 Tell us your success story
A short blog inviting you to tell us your success stories of CPI training.
General
23 March, 2020 Why Renewals and Refreshers Are Important for You and Your Staff
Why Renewals and Refreshers are important for yourself and your staff in your organisation.
General
22 March, 2020 How to get the support you need after training
A guide on how to get support you may require after undertaking CPI training, and the approaches you can administer in your organisation. 
General
22 March, 2020 How to Avoid Power Struggles
A blog on how to avoid power struggles that can occur. Guest authored by Terry Vittone. 
Education
17 March, 2020 Case Study: Our Lady of La Vang
A case study of Our lady of La Vang, a school that provides specialist education for students with intellectual disabilities.
Education
13 January, 2020 Ravenswood School: How MAPA® & Pivotal MAPA® helped us to change
A case study of Ravenswood School and how MAPA and Pivotal MAPA helped them, Co-written by Mark Senior.
General
13 May, 2019 Understanding the Importance of Integrated Experience
The Integrated Experience is defined as the way behaviour impacts behaviour—how my behavioural choices can impact yours. CPI training emphasises that to positively inform this Integrated Experience, you must understand that the only behaviour you can control is your own.
General
09 May, 2018 Setting Limits: Solutions Beyond Words
The powerful limit setting techniques found in the MAPA® programme will help you avoid and de-escalate crisis situations.
General
20 September, 2017 De-Escalation Tip of the Day: Use Nonthreatening Nonverbals
De-Escalation Tip of the Day regarding Non verbal communication
Health Care
13 November, 2013 Patient Safety and Staff Safety: Why they are intertwined
When we talk about finding real solutions to workplace violence, we tend to lose sight of the violence that hospital employees deal with daily.
General
29 May, 2013 6 Effective Verbal Intervention Strategies
How can you intervene with challenging student behavior? Get tips for safe, respectful, and effective verbal intervention.
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