When you support people who exhibit challenging behaviour, it can be hard to manage the stress. Yet in order to do your job well and provide compassionate care, you need to maintain your own physical and emotional health.

And if you manage a staff of professionals who provide care, you need to ensure that they have the tools they need to avoid burnout. This will help you reduce turnover and improve care. 

The National Development Team for Inclusion have released new guidance encouraging staff to strive for a work/life balance. The guidance highlights the importance of:
  • Encouraging staff to speak freely about the difficulties they face.
  • Recruiting staff who are committed to person-centred care.
  • Viewing patient behaviour as a form of communication.
  • Ensuring that staff have access to a range of communication techniques.
  • Training staff in the use of non-punitive physical interventions to be used only as a last resort.

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