CPI teaches professionals the skills to identify, prevent and de-escalate crisis in the workplace. With distinct levels of training, CPI offers solutions for every role and risk level, in every organisation.
We currently have over 38,000 Certified Instructors worldwide, 17,000+ partner organisations, 40+ years of experience, 15m+ trained professionals within 20+ countries. In summary, we have impacted on 300 million lives.
If that isn’t enough to convince you, there are also the following reasons to choose CPI.
RRN certified
Having set up the
Restraint Reduction Network, in England, in 2017 before passing it to BILD, CPI has a rich history in setting and adhering to best practice, guidance and legislation as well as supporting our customers to do the same. We meet or exceed the Restraint Reduction Network Training Standards.
Consistency of delivery
Our instructors are all directly employed by CPI and offer a consistent high standard of training.
Sector experience
Our instructors all hold a wealth of experience in either the
health and
social care or
education sectors. They're not just trained to train CPI programmes. We have a level of expertise unmatched by most other training providers.
MAPA and Pivotal Education legacy
Always looking on how we can improve our programmes and move with the times, we've taken our well-known MAPA brand and adapted it into two distinct programmes,
Safety Intervention and
Verbal Intervention.
For the education sector, we've built on the Pivotal Education legacy a company set up by Paul Dix (author of When the Adults Change). CPI bought Pivotal Education in 2017 and we've since created the
Classroom Culture training programme, taking the five pillars of Pivotal practice and developing into the Five Principles of CPI to further enhance our
behaviour training offering for schools.
Flexible training
We offer
blended training options (virtual and face to face) as well as in class training.
We run
open 'train the trainer' programmes so you can have your own instructor or we can deliver training directly to your staff on your premises.
Programme content
Our programmes are evidenced based, trauma informed and we offer high levels of quality assurance.
Quick response
We can respond quickly to help with your organisation's immediate needs.
Ongoing customer support
We have a CPI trainer available Monday-Friday, 9am-5pm if you have any training queries, as well as our
customer service team on hand for support.
Dedicated team member
Each customer organisation has a dedicated account manager. Not only that, but all CPI staff have the opportunity to experience the training CPI delivers so they can talk from
first-hand experience.
Events
We deliver
webinars targeted specifically at CIs and wider audiences and we organise other events both face to face and virtually. We run popular conferences, events and webinars at which you can hear expert opinion and keynotes as well as find about any additional training tips and programmes. It’s also a great networking opportunity.
Supporting resources
Blogs and other resources are available for free in our
Resource Centre. Educators can email their questions about managing behaviour in their school and we'll address them on our
Voices of CPI Q&A Forum page. We also have a sector specific
monthly e-newsletter that you can sign up to.
Case studies
We have a number of
case studies from customers so you can see the impact of our training across all our sectors. Once your training is complete and implemented, we can work with you on a case study for your organisation to showcase your success and values to governing bodies / organisations or those connected to your service users, patients or learners.