Voices of CPI Blog

Perspectives and insights from experts and partners.

Recent Blogs

Education
Awareness Helps Students and Staff Break the Trauma Cycle in the Classroom
Industry expert Dr. Lori Desautels shares how awareness of trauma and its effects on the body can help educators support students in need and break the cycle of trauma in the classroom.
Health Care
Supporting All Staff at California Pacific Medical Center
See how staff at California Pacific Medical Center were able to address workplace violence concerns using CPI training.
General
Introducing CPI’s 3rd Edition Training
Learn how CPI’s 3rd Edition training supports the real needs of Certified Instructors and their end learners.
Security
CPI Training Leads to Positive Outcomes at Pine Hills
Using CPI training, Pine Hills Youth Correctional Facility was able to promote positive culture shifts and increase safety for staff and individuals living at Pine Hills.
Education
Building on Positive School Support with CPI
See what happened when Wauwatosa School District combined their existing PBIS program with CPI training to better support student success.
Health Care
Improving Patient Care at San Francisco General Hospital
See how the actions of one staff member at San Francisco General Hospital positively impacted a patient’s level of care.
Education
Building Bridges in Scotland County School System
Using CPI training, Scotland County schools created a comprehensive program to train anyone with student contact how to safely handle challenging situations and restore calm.
Education
How CPI’s Verbal Intervention™ Training Supports Student Success
This research study looks at the effectiveness of CPI training for education staff. It also demonstrates the value that CPI training has in improving staff confidence and student success.
Health Care
How to Change Organizational Culture in Health Care
Author D.C. Foster, Behavioral Health Intervention Specialist, shares how making one simple change to staff vocabulary has positively impacted hospital culture and patient care.
Dementia Care
Improving Care for People Living with Dementia
Using Dementia Capable Care Training, staff at The Summit at Park Hill were able to provide for patient needs and family member concerns in a positive way.
Education
Behavior is Biology: Understanding Essential Brain Science Behind Students’ Trauma
Industry experts Dr. Lori Desautels and Guy Stephens explore the brain-body connection to help you better understand how to support student success.
General
CPI Certified Instructors’ Conference Update: Hotel Reservations and All Things Indy
Here’s an update on the CPI Certified Instructors’ Conference taking place July 23-28 in Indianapolis, Indiana
Education
How Lafayette Schools Leveraged CPI Training for Success
With CPI training, Lafayette schools were able to address student needs and positively impact school culture and student achievement levels.
Education
Creating Safer Schools with CPI De-escalation Training
Using CPI training, district U-46 created a comprehensive program to train anyone with student contact how to safely handle challenging situations and restore calm.
Health Care
Supporting All Staff at Nash General Hospital with CPI Training
See how Nash General Hospital’s decision to introduce CPI training provided staff with the resources needed to quickly and safely de-escalate situations.
Health Care
A Unified Approach to De‑escalation Training at Gundersen Medical
See what happened when Gundersen Lutheran Medical Center introduced CPI’s de-escalation training.
Education
Bringing Safety to LA County Schools with CPI Training
When LA County Schools introduced CPI training it helped teachers reduce instances of challenging behavior and changed the entire school culture in a positive way.
General
When Working Alone
Leverage these CPI training program lone worker safety tips to keep your employees safe.
General
CPI’s Powerful Adult Teaching Methods
How do you help staff learn the strategies taught in training? Everyone’s learning style is unique, but most benefit from a mix of these powerful methods.
General
Dealing with Office Bullies: Developing Respect, Service, and Safety on the Job
Simply stated, workplace bullying is any negative behavior that demonstrates a lack of regard for other workers.
General
How to Manage Challenging Behavior in Your Training Environment
Challenging behavior is an opportunity. It gives you the perfect platform to model and teach the techniques of the CPI training programs.
Health Care
7 Steps to Establishing Workplace Violence Prevention Programs at Ambulatory Care Sites
Ambulatory care site staff often experience incidents of verbal and physical violence. These 7 steps will help you develop a workplace violence prevention program specific to their unique challenges.
Dementia Care
Living Well With Dementia One Moment at a Time
Individuals living with dementia often live in the moment. If caregivers meet them there, together they can share and experience quality of life.
Health Care
Stop Workplace Violence Against Health Care Workers
Workplace violence against health care workers is something often considered a “normal occurrence,” but it can be mitigated with these proactive strategies.
Health Care
How to Combat 5 Health Care Violence Prevention Training Pitfalls
These five approaches to initiating health care violence prevention training ultimately become pitfalls to your efforts. Explore and learn how to combat them.
Health Care
The Importance of Top-Down Leadership in Workplace Violence Prevention Efforts
The most effective way to begin building a facility wide WPVP program? It starts at the top. See how top-down leadership plays a critical role in ensuring successful implementation.
Dementia Care
Building a Dementia Capable Workforce
More than 20 years ago, Dementia Care Specialists began innovating ways to create a dementia capable society. That innovation continues.
Health Care
5 Considerations for a Successful Workplace Violence Prevention Program
You’re ready to form a workplace violence prevention program, but first, there are five key areas to consider in order to ensure your organization’s success.
Health Care
A Handbook to Improve Workplace Violence Prevention Programs
Health care organizations will benefit from this handbook to establish and build out the necessary components of a successful workplace violence prevention program.
Dementia Care
Understanding Alzheimer’s: It’s Important Every Day
Understanding Alzheimer’s is critical to achieving a Dementia Capable Society. It begins with raising awareness and overcoming the stigma.
Dementia Care
Overcoming the Challenges of Early-Stage Dementia Care
While there is no one way to care for someone with early-stage dementia, an empathic, person-centered approach that meets them where they are is key.
Education
Paraverbal Communication: How We Say What We Say
We’re often aware of how our tone, volume, and cadence impacts behavior, but understanding what’s beneath our paraverbal communication can help ensure success in the classroom.
Education
What to Say to a Bully: 31 Expert Recommendations
Lots of people struggle with the question of “what to say to a bully.” So we asked 31 thought leaders in bullying prevention for an answer.
Human Services
CPI Behavior Management Techniques Reduced Safety Interventions by 85%
Hillside of Atlanta reduced emergency safety interventions by 85 percent with Nonviolent Crisis Intervention® behavior management techniques.
Education
Beyond the Student: How Educators Can Help Alleviate Parental Anxiety
Educators play a key role in helping children re-acclimate to the classroom. But post-pandemic, there is a growing need for them to help alleviate parental anxiety around school transitions too.
Dementia Care
Thriving With a Dementia Diagnosis? Yes!
A dementia diagnosis does not have to lead to suffering, darkness, or despair. There is potential to experience quality of life with dementia.
General
CPI’s Top 10 De-Escalation Tips Revisited
CPI's top ten de-escalation tips are everyday strategies for crisis prevention, and a way of seeing humanity as full of potential, and not hopelessly problematic.
Dementia Care
LGBT Elders and the Power of Person-Centered Dementia Care
LGBT elders with dementia deserve loving, supportive, and non-biased caregivers committed to delivering person-centered care.
Education
Now is the Time for Teacher Self-Reflection
Reflective practice in teaching can show how you’ve responded to past successes and challenges in the classroom and help prepare you for the new school year.
Dementia Care
Get Creative to Recruit and Retain Dementia Care Workers!
Finding quality dementia care workers is tough in today’s labor market. Consider adopting these five innovative recruitment and retention strategies.
Health Care
How CPI Training Supports Compliance with Workplace Violence Prevention Standards
Learn how CPI training supports compliance with requirements like the Joint Commission’s current workplace violence prevention standards.
Health Care
An Inside Look: How CPI Successfully Implements De‑escalation Training in Health Care Facilities
The impact of de-escalation training in health care facilities is often determined by how it is designed and executed. Explore CPI’s time-tested implementation process designed to maximize your ROI.
Health Care
Creating a Culture of Safety in Health Care Starts with Coordination
Just like delivering patient care, creating a culture of safety in health care requires a coordinated effort.
Dementia Care
Gardening Activities for Persons Living With Dementia
For persons living with dementia and other cognitive challenges, purposeful activities that relate to nature and gardening can be very therapeutic.
Education
Preparing for Difficult Conversations Along the Pathway to Student Success
Effective preparation for difficult conversations not only helps your students succeed; it helps you grow as an educator, too.
Education
Our Tone of Voice Tells the Truth
Our nonverbal communication signals safety or danger and our tone of voice matters more than the words we speak. This paraverbal communication is key to a successful classroom.
Health Care
18 Strategies for Building Rapport with Patients
Properly responding to agitated behavior and—better yet—preventing it, starts with building rapport with patients. This Certified Instructor shares his strategies for success.
Dementia Care
Caring for Dementia: The Where and the Who
Families seeking the best way for caring for dementia should prioritize the care providers, the quality of the care, and the options available.
Education
The Integrated Experience: Your Role in School Climate and Culture
Our behavior can influence not only our students, classrooms, and fellow staff members, but school climate and culture as well.
Education
How to Successfully Implement De-escalation Training in Schools
You’re ready to bring evidence-based de-escalation training to your school. But first, dive into the process CPI uses to ensure you are set up for success.
Education
De-escalation Strategies in the Classroom: One District’s Approach
Discover how Maryland’s largest school district went about successfully implementing de-escalation strategies in the classroom.
Education
Training that Emphasizes Safety, Consistency, and Restraints as a Last Resort
We believe that consistency in training requirements, definitions, and reporting will lead to more positive outcomes for children, families, and schools.
Dementia Care
Person-Centered Care is Key to Equality and Diversity in Dementia Care
Dementia care providers need to become more culturally aware and competent to gain the trust and respect of a diverse client population.
Dementia Care
Designing Dementia Capable Environments Workshop—EFA 2022
Dementia Care Specialists at CPI shares expert insight into how to design dementia friendly care environments at the Environments for Aging (EFA) Conference.
Health Care
10 Hospital Safety Tips for Visitors Update
Hospital safety tips for visitors are not a one-size-fits-all approach, but there are important choices to keep in mind when visiting a loved one in a health care setting.
Education
Educators, Practice Your Emotional Regulation Skills
Emotional regulation starts with understanding what is beneath the behavior that is creating agitation, irritation, anxiety, worry or anger.
Education
Add Classroom Design to Your Behavior Management Toolkit
An excerpt from our Creating Engaging Learning Environments eBook; bridging collaborative classroom design elements with CPI behavior management techniques.
Dementia Care
Living With Dementia Means Living in The Moment
Our hope for 2022 is that every person living with dementia is enabled to fulfill their potential and live with quality of life, in each moment.
Education
Unlocking the Power of Active Listening Leadership
Active listening leadership builds bridges of possibility while attending to the gaps of dissension that keep schools and organizations from thriving.
General
CPI Introduces the Certified Instructor Professional Association (CIPA)
The Professional Enrichment Series of speakers is available exclusively to CPI Certified Instructor Professional Association (CIPA) members.
Health Care
Top 5 Workplace Safety Resources for Health Care Professionals
Health care professionals will find these CPI prevention and de-escalation resources beneficial as they navigate through 2022.
Education
Caring for Students Exposed to Negative Peer Behavior
When students see negative peer behavior, don’t ignore it. Help them understand what’s behind the behavior and start creating cultures of felt safety.
Education
Support Students Who Present Challenging Behaviors
The best behavior management training not only helps educators address challenging behaviors in students; it helps the students themselves.
Education
What Makes a Resilient Educator?
A resilient educator is a critical component to student success and staff retention. Learn strategies for empowering yourself and your colleagues.
Education
Reading Resources for Teachers: Top 10 of 2021
Educators like you found these reading resources for teachers helpful this year. Download your personal copies and share the links with your fellow educators.
Dementia Care
A Holiday Message from Our Team
This holiday season, our team has a very special message to share.
Health Care
A Culture of Safety in Health Care? It Starts With Civility.
Health care environments mired in incivility will be hard-pressed to achieve a culture of safety. It takes collaboration and a commitment to change.
Education
Managing Student Behavior is About More Than You Think
Educators need to model emotional self-regulation before they can begin managing student behavior in a way that builds character and independence.
Dementia Care
Preparing the Holidays for People with Dementia
While holidays for people with dementia may not be the same as they were, knowing how to adapt traditions and celebrations can still bring joy to all.
Health Care
Hospital Security Directors: Bridging Departments for a Safer Facility
Hospital security directors are experts on workplace violence prevention, but a safe hospital requires that every department collaborate to reduce risks. This is where CPI comes in.
Education
Students Communicate Through Behavior. Are You Listening?
Once we understand that all behavior is communication, we begin to hear our students’ feelings, validate them, and manage a healthier learning environment for everyone.
Health Care
What To Do When an Agitated Patient Starts Screaming at You
Knowing how to respond to an agitated patient can mean the difference between de-escalating the situation or allowing it to escalate into a crisis.
Dementia Care
Serving Those Who Served: Dementia in Veterans
They served our country with honor. But when the physical and emotional toll of that service leads to dementia in veterans, it’s our turn to serve.
Education
Intuition vs. Logic: How Educators Can Keep Their Emotional Brain in Check
You can’t make rational decisions in your classroom if you are too emotional, but you need the emotional brain to rationally sort through options, too. CPI share strategies to help educators find that balance.
Behavioral Health
Support All Levels of Risk: Advanced Physical Intervention Training
Learn how CPI Advanced Physical Skills training extends beyond advanced physical interventions, providing problem-solving and decision-making skills that benefit all levels of risk.
Education
3 Ways To Turn Ultimatums Into Positive Student Interactions
Educators who know how to turn ultimatums into positive student interactions can strengthen relationships instead of challenging or damaging them.
Dementia Care
Optimizing Mental Health for those Living with Dementia and their Loved Ones
You can help those living with dementia and their loved ones “live well” by taking the time to understand and address their mental and emotional health.
Dementia Care
Chemical Restraints in Nursing Homes: Dementia Care Specialists Responds to NY Times Article
Dementia Care Specialists responds to a news article on the over-use of chemical restraints in nursing homes and explains why person-centered care is the answer to achieving better outcomes.
Dementia Care
Help People with Dementia and Their Loved Ones Thrive
You can help people with dementia by offering care, service and support that addresses the individual’s personhood as well as the needs of their loved ones.
Health Care
How Crisis Intervention Training Helps This Hospital Reduce Violence
This study shows that putting just 2% of payroll toward crisis prevention training can reduce the potential for hospital workplace violence by 23%. 
Education
Three Strategies for Creating Positive Classroom Routines
Teachers who relentlessly model consistent positive classroom routines can help eliminate anxiety, insecurity, and challenging behaviors in their students.
Dementia Care
Understanding and Responding to Dementia Related Distress Behaviors
Preventing or reducing the incidences of distress behaviors in people living with dementia starts by successfully identifying the triggers.
Education
CPI Training Helped Me Address Student Trauma
Teachers have an important role to play in dealing with student trauma. CPI training can help you make a lasting, positive impact in children’s lives.
Dementia Care
It’s Vital to Identify and Support Clients with Dementia in Home Care
Home care clients living with dementia, or symptom positive and not diagnosed, need their family and care team working as one to maintain quality of life.
Education
Behavior is Communication: A Deeper Dive
Educators know that behavior is communication. But do you know what’s beneath the behavior as you interact with your students all day long?
Education
Make Being Supportive Your Superpower
Being supportive of an anxious person means we take the time to understand and share their feelings in a way that is empathic and nonjudgmental.
Education
Introduce Felt Safety to Your School
Encouraging teachers and students alike to express what they need to achieve felt safety can help school leaders create cultures of belonging and connection.
Education
The Importance of Positive School Climate and Classroom Culture
A positive school climate that supports and empowers teachers and students alike can drive a range of positive outcomes that extend far beyond the classroom.
Education
What is Trauma-Informed Teaching and a Trauma-Responsive School? 
In trauma-informed teaching and a trauma-responsive school, social and emotional learning occur throughout the day, creating a culture of safety and connection.
Education
Re-creating a Learning Environment
Creating a learning environment that stresses routine, connection, and quality over quantity can rebuild emotional and physical stamina lost during the pandemic.
Education
Our Nervous Systems and Trauma-Informed Teaching
Settled adult bodies produce settled student bodies: Prioritize emotional connection as a key element of trauma-informed teaching in upcoming school years.
Dementia Care
Supporting and educating families who have loved ones with dementia in senior living
You can help family members who don’t have regular, in-person contact with a loved one living with dementia feel informed and involved.
Dementia Care
How Do I Earn a Dementia Care Specialization? (Part 2 of 2)
Part two of this series explores questions to ask as you explore dementia care training and a specialist credential.
Dementia Care
What is a Dementia Care Specialist? (Part 1 of 2)
Part one of this series from CPI explores a Dementia Care Specialist title and what it means to earn a Dementia Care Specialization.
Dementia Care
COVID-19 and Memory Care
The April Dementia Care Specialists blog looks back at the impact the COVID-19 pandemic had on the memory care community and highlights the heroes that rallied around long-term care centers.
Behavioral Health
The Integrated Experience and the Power of Positive Behavior
Dive into the Integrated Experience and hear from CPI staff and Certified Instructors on ways to ensure the behaviors you’re influencing are positive and calm.
Education
New CPI Program for Educators: Classroom Culture Training
CPI’s new Classroom Culture Training is for education professionals interested in fostering a positive culture within each classroom.
Behavioral Health
The Powerful Decision-Making Tool That Helps Reduce Behavioral Risk Factors
CPI’s Decision-Making MatrixSM is a powerful tool that assesses behavioral risk factors and the steps you can take to prevent, plan for, and identify crises.
Behavioral Health
Managing the Noncompliant Person
CPI’s blog explains how to deal with a noncompliant person without losing your cool or chance at compliance.
Education
How Trauma Informed Schools Help Every Student Succeed
CPI’s blog discusses how trauma-informed practices in schools can lead to a safer, more resilient student body, staff, and community.
Dementia Care
Cognitive Assessment Tools
CPI’s blog provides an introduction and overview of the Allen Cognitive Level Screen, one of the important cognitive assessment tools for dementia caregivers.
Education
How Teachers Can Help Students Be Successful
CPI’s blog provides supportive techniques teachers can apply to help students be successful during the school year.
Behavioral Health
What’s Behind the Aggression?
CPI’s blog discusses how the influence of precipitating factors can lead to aggressive behavior.
Behavioral Health
How to Avoid Power Struggles
Is there someone who constantly baits you into a power struggle? This will help you change things from negative to productive.
General
Trauma-Informed Care
To help you support individuals in your care who have experienced trauma, here are resources that can teach you more about trauma-informed care.
Dementia Care
Help for Caregivers of Dementia Patients: Person-Centered Care
CPI’s blog introduces you to person-centered care, with tips on how it provides help for caregivers of dementia patients.
Education
Facing Back-to-School Anxiety
Learn the impact COVID-19 had on teachers, and how CPI’s COPING ModelSM can help guide you in future situations related to back-to-school anxiety and crisis teaching.
Dementia Care
Essential Dementia Caregiver Tips
CPI’s blog shares how a person-centered perspective can provide help for caregivers of dementia patients.
General
THINK Before You Speak, PAUSE Before You Act
Want to minimize challenging behaviors and encourage learning? This article teaches us that pausing before we act can lead to great success in the classroom.
Behavioral Health
CPI's Crisis Development Model: An Opportunity for a Positive Outcome
Learn more about CPI’s Crisis Development ModelSM including how to identify behaviors at each level and effective staff approaches to crisis behavior.
General
4 Simple Ways to Foster Meaningful Respect at Work
Cultures of caring and safety are rooted in respect. But how do you establish a common language of respect when somebody else’s definition of it might be vastly different from yours? These tips will help.
Dementia Care
Compassion Fatigue Symptoms and Strategies
CPI’s blog breaks down compassion fatigue symptoms and provides strategies for recovery.
Behavioral Health
Breaking the Stigma of Mental Health Conditions
CPI's blog helps establish a mental health awareness and provides the steps you can take to end the stigma surrounding mental health.
Behavioral Health
Ten Reflections on Person-Centered Care
10 CPI Certified Instructors share how they bring person-centered care to life in their teaching and their work.
Education
Classroom Management Techniques
Are you looking for ways to manage challenging classroom behavior? CPI can tailor classroom management programs based on your school’s needs.
Crisis Prevention Institute Update from Tony Jace, CEO
With the Centers for Disease Control (CDC) continuing to respond to the outbreak of COVID-19, we wanted to assure you that the Crisis Prevention Institute is actively monitoring developments in the ongoing spread of the coronavirus.
Retail
Considering Human Factors in Crisis Communication Plans
When an emergency happens at work, you need a solid plan in place to ensure that everyone is safe and prepared.
General
7 Key Questions Our Customers Ask About CPI Training
Investing in CPI training is an important decision—one that can have lasting benefits for your organization. Here are seven great questions we frequently hear from our customers (and the answers, of course!).
Education
Integration and Inclusion: 6 Steps to Student Success
To start developing an inclusive model at your school, integrate students with special education needs into mainstream learning environments. Laura Seckington shares her process for planning and developing an integrated classroom where all students can collaborate and thrive.
Health Care
Environment of Care Management—Is Your Security Plan as Strong as it Should Be?
Environment of Care standards aren’t just about compliance or accreditation—they’re the way to sustain a culture of safety for staff, patients, and visitors.
General
Does Your Training Meet OSHA’s Guidelines for Preventing Workplace Violence?
Make sure that your training process for preventing workplace violence supports a meaningful culture of safety by checking its curriculum against OSHA’s guidelines.
Health Care
How Many Opportunities Are You Missing to Make Your Hospital Safer?
Some of the simplest hospital violence prevention opportunities are hiding in plain sight. Do you know how to spot them?
Health Care
Decoding Horizontal Violence in Nursing
Nurses face the greatest risk of horizontal violence at work, but this risk can be reversed with the right organization-wide training and support.
Behavioral Health
5 Easy Tips for Effective Limit Setting
Limit setting isn’t just a skill for crisis prevention; it’s a tool that can help you negotiate any challenge, big or small.
Retail
Substance Abuse in the Workplace: A Person-Centered Approach
A substance abuse policy protects the development of your workplace, and demonstrates your capacity for compassionate leadership.
Behavioral Health
Neuroplasticity and Trauma: 5 Powerful Ways to Support Recovery
New research about the brain’s ability to heal offers insights for trauma-informed care, and real hope for children and adults who have experienced trauma.
Human Services
If Your Job Robs Your Hope, Try This
Caring for a living is hard. Here's an incredible chance to make life easier for yourself and everyone around you.
General
Debriefing Techniques: How to Use Them for Prevention
Take a deep dive into debriefing techniques, and improve staff consistency while you’re at it.
General
7 Tips for Empathic Listening
Sometimes people simply need to be heard. Here’s how you can show them your compassion and empathy by listening.
General
When Domestic Violence Intersects With Your Workplace
Domestic violence can spill over into the workplace, but you can prevent and respond to incidents—and meet victims' needs.
General
Does Staff Training Prevent Harassment?
Training is essential to stop harassment. Here's what it needs to be effective.
Education
10 Behavior Management Strategies for Educational Assistants & Paraprofessionals
With these strategies, you'll build a go-to tool kit for handling and preventing behavior problems.
General
The Difference Between School Bullying and Workplace Bullying
There's a difference between why kids and adults bully, and the two motivations actually boil down to the same thing.
Our Results With CPI: Restraint Reduction and Client Empowerment
Restraint use has dropped by over 80%. I'm also very happy about what's been happening with at least 10 out of 16 clients.
Education
Restraint Reduction With Positive Behavior Supports and CPI Training
With weekly training, we've dramatically reduced physical restraint. We've also gone from 100 lost workdays last year to just one this year.
Human Services
Helping Children Cope With Traumatic Events
Do you support kids who cope with traumatic events? Use these caring strategies to help them build resilience and heal.
General
10 Techniques for Teaching Sensitive Topics in CPI Training
Whether you're educating staff on workplace bullying issues, mental illness, or something else, you can steer resistance toward constructive learning.
Behavioral Health
Trauma-Informed Care in Crisis Work
Years ago, the way we thought about mental illness could do more harm than good. That's changing with trauma-informed care.
Dementia Care
How to Choose a Gift for Someone With Dementia
Loved ones with dementia can and should be part of the celebration. Here are two kinds of gifts you can give, plus tips for giving the best one: your time.
Behavioral Health
How Therapeutic Writing Can Help Crisis Workers
Each day as a psych nurse I was exposed to other people’s pain. One night, unable to sleep, I discovered what helped me process my feelings about tragedy.
Education
Practice What You Preach: Stop Bullying for Kids AND Adults!
We will undo the hard work we put into educating our children on this very important matter if we fail to address bullying as an adult issue too.
Education
4 Powerful Ways to Reduce Racism and Discrimination in Schools
Here's how to challenge the assumptions, biases, and structures of racism and discrimination.
Dementia Care
What's the Difference Between Dementia and Delirium?
These two different illnesses often coexist. Here are the details, plus strategies for helping someone who has one or both.
Education
10 Ways to Help Reduce Bullying in Schools
From humiliation to death threats, school bullying has become an epidemic. But there are steps you can take to prevent it—and STOP it.
Dementia Care
Functional Cognitive Assessment and Partnering With Kindred Healthcare
Functional cognitive assessments help you provide the best approaches throughout the continuum of care for a person with Alzheimer's/dementia.
Retail
Workplace Violence: Are You at Risk? OSHA May Think So
If you have one or more of these risk factors at work, find out what you can do about it with CPI training programs.
Education
SymbolStix Teaches Students With Disabilities About Bullying Education
These visual tools and symbols help kids with disabilities understand bullying and communicate their needs.
Human Services
Born This Way Foundation Offers Hope for Teens
Lady Gaga's foundation helps embrace differences and celebrate individuality.
Education
Cruel's Not Cool: How to Teach Kids to Be Kind
Why are people so mean to each other? Annie Fox has the answer—and solutions.
Health Care
What Is CPI Training for Nurses?
A research project tested the effectiveness of CPI's Nonviolent Crisis Intervention<sup>®</sup> training program for nursing students.
Health Care
Can Guns Prevent Workplace Violence?
I say that guns have no place in a training program that's aimed at preventing violence.
School Fight Prevention Tips
How do you prevent fights in your school? Here are some strategies to help.
Retail
Strategies to Stop Workplace Bullying
These tips can help you whether you're a leader, a manager or supervisor, or any employee in your organization.
Dementia Care
Major Neurocognitive Disorder: The DSM-5’s New Term for Dementia
Whether we call the disease dementia or major neurocognitive disorder, quality memory care should focus on the whole person.
Retail
In the Heat of the Moment
Raquelle Solon reflects on how she keeps her cool during heated encounters - and invites you to learn how you can handle difficult situations too.
General
Don’t Take It Personally
Get tips for rationally detaching when you're faced with rude or insulting behavior.
Education
9 Tips for Interacting With Individuals With Autism
Here's my interpretation of Sarah Stup's 9 Ways to Interact With People With Autism.
Retail
Behavior Management Strategies
Safe, effective behavior management training and techniques provide strategies for stopping problem behavior and boosting positive, productive behavior.
Dementia Care
Caring for Persons With Frontotemporal Dementia (FTD)
Because FTD often strikes at a younger age, it can affect ability to perform job responsibilities, and so hinder a person’s ability to earn a living.
General
The Challenges in Defining Workplace Bullying
Unfortunately, bullying doesn't end at graduation. Bullying at work is a worldwide issue, but has difficulty being defined.
Bullying in School: The Traumatic Effects of Bullying on Children
School leaders should be vigilant in sending a clear message to bullies that bullying is not tolerated in their setting.
General
Workplace Bullying Resources and References
CPI offers resources to raise awareness about workplace bullying and help you maintain respectful, service-oriented, and safe workplaces.
Health Care
Domestic Violence: What Can Nurses Do?
Nurses play a vital role in helping victims of domestic violence and abuse. So it is imperative to train them in assessing and responding to victims.
Security
To Continuum or Not to Continuum . . . That Is the Question
Having been a security executive, I believe we need to give security professionals more tools to identify and de-escalate crisis behaviors.
General
Verbal Intervention
Apply these seven simple and versatile principles for effective verbal intervention.
General
De-escalation Tips
CPI's verbal de-escalation training can help keep a disruption from turning into a full-blown crisis situation.
General
Positive Behavior Support
Explore a variety of strategies related to Positive Behavior Interventions and Supports (PBIS) from various expert sources.
Retail
Taking Threats Seriously: Establishing a Threat Assessment Team and Developing Organizational Procedures
Organizations are increasingly called upon to assess and respond to threats of workplace violence and other situations where targeted violence is possible.
Human Services
PBIS Values: Person-Centered and Strength-Based
Two key values that have been pivotal to PBIS since its earliest days are "person-centered" and "strength-based."