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Nonviolent Crisis Intervention

Nonviolent Crisis Intervention^®Training

De-escalation techniques for organizations experiencing medium to high-risk behaviour.

Training That Applies Interventions at Different Crisis Levels

Nonviolent Crisis Intervention (NCI) Training prepares your staff to prevent and de-escalate medium to high-risk behaviour using both restrictive and non-restrictive methods. Instructor Certification Programs for NCI are delivered in an online and in-person format.

Identify with the Crisis Development Model

CPI’s proprietary framework introduces a 4-step process for turning crises into an opportunity for positive outcomes.

Plan with the Decision-Making Matrix

CPI’s tool creates a plan for objectively responding to high-risk behaviour, reducing the chance of severe outcomes.

Explore what's beneath behaviour

Explores the effects of trauma and the psychology of the brain on the person in crisis as well as the responding individual.

Top 10 De-escalation Tips

Based on strategies taught in CPI Nonviolent Crisis Intervention^® training, these tips will help you respond to difficult behaviour in the safest, most effective way possible.

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Crisis Prevention Statistics

CPI Training Makes a Sustainable Impact

Our evidence-based crisis prevention programs have measurable impacts on the organizations we serve.

90%increase in staff retention

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75%reduction in suspensions

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80%decrease in staff injuries

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Add Specialty Topics

Enhance Your Nonviolent Crisis Intervention Training

CPI offers specialty topic programs that deepen a trainee's understanding of challenging behaviour displayed by unique populations of individuals. These are supplemental to the material presented in our core Nonviolent Crisis Intervention program.

Autism Spectrum Disorder

Learn the characteristics, strengths, and needs of individuals with autism alongside and safe, proactive intervention skills.

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Mental Health

Learn to identify mental health disorders and address the stigma surrounding them empathetically.

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Trauma

Learn trauma-informed de-escalation techniques for understanding and aiding trauma-impacted individuals.

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Our Training Approach

Our train-the-trainer framework increases fidelity and adoption and ensures the most relevant training is delivered based on roles and risk levels.

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More to Explore

Techniques for All Roles and Risk Levels

Our industry-leading programs provide the skills to recognize, prevent, and respond to crises in the workplace. Our customized training solutions ensure the right staff receive the right level of training for their role and risk level.

Verbal Intervention Training

Instills the confidence and skills to verbally de-escalate disruptive behaviours.

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Common de-escalation communication framework

Proactive verbal de-escalation strategies