"We've established an extremely better way of making our interactions and treatments safer."
Troy Carter, Health Unit Coordinator, Fort Walton Beach Medical Center
Equipped with CPI de–escalation techniques, these HCA staff members report reducing physical restraint and seclusion use by up to 99%:
Behavioral Health Tech
Treatment Mall Manager
Health Unit Coordinator
Mental Health Technician
Think that's impressive?
Eastside Medical Center has reduced the use of physical restraint and seclusion by 100% since implementing CPI training, says nurse Julie Ekunwe.
It's simple: Passion, commitment, and staff training with CPI.
“Based on the comments I receive from staff after training, they are more confident in dealing with acting–out individuals,” says Michael Noble.
Michael is a Security Professional at the John Randolph Medical Center.
But it’s not just security staff who benefit from training. Therapist Kelsea A. Lucas says, “Our staff feel more empowered to handle situations without having to rely on security and law enforcement staff.”
It's about empowering everyone with skills.
It’s about equipping all staff with intervention skills to safely defuse a crisis moment–and prevention skills to stop situations from getting out of control in the first place.
“CPI helps us improve our HCAHPS score.”
Kelsea A. Lucas
Clinical Nurse Educator
Behavioral Health Nurse Manager
CPI helps us reduce
CPI helps us
worker comp claims.
CPI helps us meet
How do staff react when something’s not right? Amy Modesitt and Anne Walker agree:
CPI’s Decision-Making Matrix helps their staff analyze the degree, likelihood, and potential outcomes of a risk behavior. And with solid risk assessment skills, staff know which intervention to use and when.
“I always tell my students that what they are learning in CPI will not only help them in their careers; but in their personal lives.”
Karena Fisher, Nursing officer
Since implementing CPI training, Davette Hayes’ facility has reduced challenging and disruptive patient behaviors by more than half.
It can be scary dealing with angry patients. It can make staff want to quit. But when you’re trained in prevention, intervention, and personal safety skills, you start to feel good about your job again.
“CPI training provides confidence in our staff who are directly involved with potentially violent and escalating situations to be able to approach and defuse the situation.”
Davette HayesMental Health Technician
“Since implementing CPI, our staff is more confident at handling escalating patients, resulting in fewer codes being called and fewer injuries to staff.”
“Since implementing CPI, our staff is more confident at handling situations that in turn helps prevent crisis situations.”
Sharnita EssonBehavioral Health Tech
“Since implementing CPI, it has increased our staff’s confidence and awareness of having the ability to de-escalate patients with high-risk behaviors."
“I see light bulbs go off when we do the training, and I have personally had staff come back to me and tell me about experiences of what they did and how they used the techniques with confrontational people, and how they see great reductions in stressful situations.”
Kimberly Mattingly, Citrus Memorial Hospital
“CPI helps us improve staff skills and confidence.”
The bottom line is that by reducing injuries, turnover, liability, and worker compensation claims-and by helping you boost your HCAHPS score and staff confidence-CPI saves money.
Daniel Nielsen and the staff at Parham Doctors’ Hospital see a return on their investment by achieving it all:
Partner in prevention
If you're ready to achieve results, email Ryan Bedroske or call 414.979.7152.