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Memory Care Consulting: Designing Meaningful and Therapeutic Activities
By Kim Warchol | Posted on 08.27.2013 | with 0 comments
Hey there! Kim here, with some news about our memory care consulting services. I’ve been consulting for a great facility in Illinois, and I thought I’d tell you a bit about how, like them, you too can help raise the standard for care for persons with Alzheimer’s and dementia.  Read more »
The Meaning of Being Meritorious
By Tony Jace | Posted on 08.27.2013 | with 0 comments
Implementing meaningful trainings is no easy task. So back in 2011, we started identifying Certified Instructors who demonstrate an exceptionally high level of expertise in conducting their trainings. We identified these five criteria of merit, and 122 Instructors who meet them.  Read more »
Hospital Safety: 4 Tips for De-Escalating Behaviors
By Kendra Stea | Posted on 08.21.2013 | with 8 comments
The more you’re able to focus on hospital safety by offering positive choices that are clear, reasonable, and enforceable in a way that empowers others to be in control of their behavior and their situation, the more successful you’ll be in de-escalating a situation.  Read more »
The Conflicting Roles of Hospital Security
By Kendra Stea | Posted on 08.14.2013 | with 3 comments
Many hospitals hire security professionals that are part-time or retired law enforcement, military, or corrections officers. Of course this makes sense, but how are you educating them on the difference between addressing criminal behavior and addressing behaviors driven by mental health diseases, medical complications, or declining cognition?  Read more »
Do Me a Favor
By Dan Lonigro | Posted on 08.14.2013 | with 2 comments
I know it’s hard to believe, but the individuals in our care are actually doing us a favor by displaying acting-out behavior.  Read more »
Major Neurocognitive Disorder: The DSM-5’s New Term for Dementia
By Kim Warchol | Posted on 07.30.2013 | with 0 comments
The DSM-5 replaces the term “dementia” with major neurocognitive disorder and mild neurocognitive disorder. The most important thing to keep in mind about the new terms is that, regardless of names and labels, the focus of quality dementia care should always be on providing skilled, compassionate, and person-c...  Read more »
8 Tips for Respectful Online Communication at Work
By Raquelle Solon | Posted on 07.23.2013 | with 0 comments
How often have you received an email with no greeting? How about no closing? Have you ever received an email or written directive without a please or thank-you attached? How did that make you feel? Get tips on writing respectful emails—and what to do the next time you receive a not-so-great one.  Read more »
Changing Perceptions; Changing Care
By Kendra Stea | Posted on 07.17.2013 | with 0 comments
In that moment, my friend saw this young woman as a victim and vowed from that moment on not to further victimize any patient at his hospital. He took a hard stance against the use of mechanical restraints. He was very unpopular, but he stood up for his beliefs, his perceptions—and his facility has not used mechanical restraint for several...  Read more »
7 Essential Elements of Healthcare Excellence
By Kendra Stea | Posted on 07.11.2013 | with 0 comments
It’s much easier to focus on high-quality patient care when we don’t have to worry so much about how to manage and negotiate the tricky waters of workplace violence. Here’s my spin on how the seven elements described in a National Council for Behavioral Health conference session are supported by or made possible by a quali...  Read more »
Revvin' Up for the 2013 CPI Instructors' Conference
By Tony Jace | Posted on 07.05.2013 | with 0 comments
Get your motors runnin’—we’re revvin’ up for Conference! Our 2013 Instructors’ ACT Conference is right on the horizon, taking place next week here in Milwaukee, WI. We’re all looking forward to gathering with our Certified Instructor attendees and helping them Adapt, Customize, and ...  Read more »
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